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ChicWish has a rating of 3.8 stars from 4,989 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.
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26,187 reviews
I ordered a skirt I saw advertised on Facebook. I used the size guide to determine what I needed based on my measurements, and it fits perfectly. From the time I placed my order, communication has been forthright and accurate. I knew my skirt was coming from overseas and how long to expect to wait. They did better than promised, and the skirt I got is adorable in person. I get tons of compliments. I'd definitely order from Chicwish again.
This was one of the worst online shopping experiences I've ever had. I ordered this skirt to wear to my mother's homecoming service and paid the extra money for express shipping the exact day she passed. The skirt showed up a month later after her homegoing. I was extremely disappointed at the long shipping time. This was the first and last shopping experience with ChicWish for me.
I received your ChicWish jeans but they don't fit. The waist is too tight. I am trying to return the jeans but am finding Returns to be extremely difficult, and although I expressed this problem on Chat three days ago, I have not gotten an agent. Your ChicWish service is inefficient and hard to contact. On top of every thing, the jeans took a month to arrive. My order # is 124 120 220 21 and my name is Jennifer Carrasco.
Date of experience: January 3, 2025
Chicwish gives the impression they are a US Company. The truth is their products are made and shipped from China.
Consequently the shipping times are much longer than those quoted on the order. I ordered two items for Christmas on Nov 29th, both arrived on Dec 27. Since they are of no use to me now, I am having to pay the shipping to return them.
Date of experience: December 30, 2024
I was notified that I would receive my order in two shipments when half of my order was dumped outside of the building instead of being left with the receptionist just inside. There has been no additional communication as to when the other item might arrive. One star too many
Date of experience: December 15, 2024
A nightmare because I am trying to simply return a few items from my order and it's nearly impossible! I have been told to just go and return them on my own and send an email with the items I am returning and they will speed up the process. I understand this stuff comes from china and takes longer than normal but not being able to return it a day after it arrives easily is ridiculous.
they are nice but the process has become so difficult. at holiday time I really don't have the extra time to deal with this!!!!
Date of experience: December 9, 2024
I ordered my skirts the weekend after Thanksgiving, & the website said the product would arrive in 8-10 business days. My skirts arrived a few days before Christmas. Although I didn't get to wear them as much as I wanted, they were very comfortable & exactly as pictured..
Date of experience: December 30, 2024
It was my first time shopping from Chicwish and was satisfied and will shop again. I had to order in two different sizes to find out which size fits better. The design color are as you see in the pictures.
Date of experience: December 7, 2024
I have many pieces from Chicwish. I've been highly satisfied and happy with ALL of them. The shipping does take a while as would be expected, but I always feel like I get great quality for the price I pay.
Shopped with them before and always been very happy.
They fit my style…kind of an older, vintage feel, almost like the 50s or something. I love the style of nearly everything they offer, but the ones I picked fit my personality well and are much more affordable than other brands.
Date of experience: December 8, 2024
They sent my order in 2 packages and one didn't arrive for nearly a month - after the event I ordered it for. Sent it back per their instructions and haven't gotten a refund although I know the package was received.
Date of experience: December 31, 2024
Despite I paid fast shipping, it took more than 10 days to fulfill my order, I ended up canceling it.
They have cool products, unique and elegant but we live in Amazon Same Day delivery era, but their support policy isn't impressive.
Date of experience: December 25, 2024
I ordered two skirts, and one arrived. I didn't care for the skirt, and went to return it- their website wouldn't allow it and I tried to go through their online process several times. Had to contact customer service by email at least 3 times, and they kept having me go back to the site for a return label. It never worked! Finally, after a strongly worded email, a real person answered and said I was no longer dealing with their robot.
It was a nightmare, took my time that I'll never get back, and was stressful to deal with. FINALLY got my refund. Will never order from them again!
Date of experience: January 1, 2025
Placed my order on 23/11/24 and to date it has not arrived and it is now 22/12/24. It was apparently handed over to the delivery artist on 17/12/24. Too slow for my liking so unfortunately I will not be ordering again.
Date of experience: December 22, 2024
I instantly liked the silver sequin skirt with the fluffy ballet cardigan and was delighted to get a discount off these two items. However, on checking the site a few days later realised how long my order was going to take! I contacted chicwish and they refunded my payment a few days later.
Date of experience: December 8, 2024
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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