• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,966 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1253
  • Value
    353
  • Shipping
    367
  • Quality
    3557

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,797
Neutral
264
Negative
289

Instant Feedback

24,702 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,966)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user roujinan1
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Very good service bought outfit for graduation got lots of compliments

Reason I chose this product:

Very elegant

Quality
Thumbnail of user paolab94
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

First time ordering from this website, and I had a great experience

Fast response

Service
Quality
Thumbnail of user saras2041
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Very reasonable. They gave multiple choices for return, refund, keep w/credit-discount etc.

Service
Quality
Thumbnail of user hsum1
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I would like to return the dress. It's taking forever to guide me how to return it. It's been more than a week that I asked about the return postage. No one replied yet so far.

Reason I chose this business:

Facebook ads

Reason I chose this product:

I chose size S for the dress but the quality is not what I expected and it’s baggy for me too.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user hiraa10
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

This was my second time ordering from Chicwish. The delivery was on time. The clothes were how it was described. And will definitely recommend and order from them again.

Reason I chose this business:

Because they have an amazing range of clothing with colours

Reason I chose this product:

Like the products alot

Quality
Thumbnail of user jennyl583
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Product arrival was a little later than I expected but that was because there was an issue with the product I ordered and they were looking for a replacement. Very responsive customer service team and they did their best to assist.

Service
Quality
Thumbnail of user lisag3523
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

I am a first time customer on this site so I was a bit nervous at the quality of product and the service I would receive. I'm happy that the clothing is made with quality fabric and seems to be well constructed. Communication could be better about the status of the order, but it did arrive in good condition so I was pleased overall.

Quality
Thumbnail of user corinad26
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Great service, easy to order
Great customer service too

Great customer service, very quick answer to the email i’ve sent

Service
Quality
Thumbnail of user debp292
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

The site is very user friendly! Product was as described. Would definitely order from there again.

Quality
Thumbnail of user suziem72
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Not the quickest on delivery but otherwise good, when I chased customer service was helpful

Quick and helpful

Reason I chose this business:

Liked the products

Reason I chose this product:

Appealed to me on Facebook advert

Service
Quality
Thumbnail of user mariet742
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Fast and efficient so didn't wait around

Most pleased

Reason I chose this business:

Liked the pic

Quality
Thumbnail of user lisan1748
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Quick shipping. Detailed return instructions but still waiting for return credit.

Reason I chose this business:

Instagram advertisement.

Reason I chose this product:

Cotton material and design

Quality
Thumbnail of user hungm21
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I really like the suggested look to match my outfit. Easy to navigate site. I will suggest to pay for reliable shipping, otherwise you don't know if your order is coming. May take about 2 weeks for order to arrive but I didn't mind that

Quality
Thumbnail of user veronicar560
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Small difficulties while ordering but once it went through all went smoothly.

Response was fast but it didn’t really help me

Reason I chose this business:

Saw ad on Insta

Reason I chose this product:

Looked really nice, fabric was cotton

Service
Quality
Thumbnail of user jenniferw3389
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Great good selection easy shopping experience good quality clothes nice selection,

Quality
Good choice
July 4th, 2024
Verified site experience
• Previous review
So far it's good have to see what the fit is like next
August 12th, 2023
Verified site experience
• Previous review
Thumbnail of user tonin272
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Easy to order, arrived quickly. My picks are beautiful as pictured. I'm very pleased.

Reason I chose this business:

Typed Paris in the search bar and ChicWish popped up :)

Quality
Thumbnail of user daniellen516
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Shirts arrived Wrinkled and Frumpy. My second shirt took too long to arrive.

Quality
Thumbnail of user huyenn12
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Sizing is small. And long on petite person like me 5'2. Will return though pretty color

Quality
Thumbnail of user tarad393
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Product was great quality. The website was easy to use and I was kept up to date with shipping.

Reason I chose this business:

Had what I was looking for

Reason I chose this product:

I was looking for a cocktail dress that was something I could wear and be comfortable in

Quality
Thumbnail of user liudmilap6
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Love it amazing products really nice you should try it it's amazing

It was pretty good

Reason I chose this business:

Because if the nice dresses

Reason I chose this product:

They looked oretty

Service
Quality
Thumbnail of user avitalg4
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I bought two dresses and only one I wasn't really satisfied but overall it's a great dress

Quality
Thumbnail of user saib33
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I loved the designs and options available in chicwish for all kind of personalities

Quality
Thumbnail of user suea579
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Easy purchase and this is a great quality skirt. Fits true to size.

Quality
Thumbnail of user timmyd32
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Items are described correctly and easy to track delivery status

Quality
Thumbnail of user pujak29
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Useless and time consuming process with refunds taking forever

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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