• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1253
  • Value
    353
  • Shipping
    367
  • Quality
    3558

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,798
Neutral
263
Negative
289

Instant Feedback

24,705 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,967)

Rating

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Other

Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user saib33
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I loved the designs and options available in chicwish for all kind of personalities

Quality
Thumbnail of user nitalp1
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I ordered a dress, 2 pairs of earrings and a necklace in April. I received my order in May, that too I had email them about my order. They said we waiting for butterfly earrings as it is out of stock. I said deliver whatever is in stock and cancel those earrings. But that too took too long to get delivered. My question is why are you fooling your customers? If something is out of stock notify on site as sold out. I am so damn frustrated and disappointed that I won't ever buy from this site. It's a shame that they have got cute stuff but can't trust them.

The emailed to chicwish and the gentleman was rude. So I don’t want to purchase anything from this site anymore.

Reason I chose this business:

It was my mistake to choose you.

Reason I chose this product:

They were cute.

Service
Quality
Thumbnail of user caran56
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Clothing was pretty nice! Not a cheap look a like from pictures

Quality
Thumbnail of user karenk3536
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Took a very long time to arrive and I wanted the dress for a specific event so qite stressful waiting for it to arrive.

Told me the dress had a huge hole in it so they hadn't dispatched in time.

Reason I chose this business:

Website very slick & quality & originality.

Reason I chose this product:

Colour, summer style

Service
Quality
Thumbnail of user lyndah363
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

The dress was too small and did not seem true to size.

Reason I chose this business:

I hav always been pleased with prior purchases.

Reason I chose this product:

Loved the photo … unusual and dramatic attire for evening

Love the picture!
July 16th, 2024
Verified site experience
• Previous review

Love the picture! Hope the dress is as beautiful.

Thumbnail of user lesliel785
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Good so far - easy to order and pay. Skirt is cute and the price was good.

Quality
Thumbnail of user sophiem285
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Not happy at all, I wish I can return this item because I'm not happy 😕 😔 9

Reason I chose this business:

Not anymore

Reason I chose this product:

O was hoping it would be like the yellow one long and material was good I bought few years ago

Quality
Thumbnail of user emilyd1056
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Very good experience. Found exactly what I was looking for and delivery was fairly quick also. Would definitely shop from them again.

Reason I chose this business:

Found ChicWish online. You had exactly what I was looking for. Slit and all.

Reason I chose this product:

I was wanting a cargo maxi skirt

Quality
Thumbnail of user sarahf1937
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

My first time shopping here but absolutely adore your Autumn range!

Quality
Thumbnail of user lead93
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Clothes are very small and one item was missing. Instead I received a dress I did not order.

Quick response on what to do with de wrong item. I hope things are getting fixed. I also returned some items, I hope I receive a refund.

Reason I chose this business:

Looks great on photo’s

Reason I chose this product:

Looked great

Service
Quality
Thumbnail of user virginiap1013
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

No issues. Would consider purchasing from you again.

Reason I chose this business:

Facebook stream.

Reason I chose this product:

Unique & different.

Quality
Thumbnail of user sabrinak176
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I waited over a month to receive one dress and was so excited to finally receive it and was so disappointed by the material. Very Very poorly made.

I wanted to know where my order was.

Reason I chose this business:

My friend orders all the time so I thought I would finally try it.

Reason I chose this product:

I LOVE lemons and when I saw the lemon dress I was sooo excited.

Service
Quality
Thumbnail of user rabiai5
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Placed my 1st order with chicwish and had a wonderful experience!
Dresses are so beautiful,will definitely place more orders in future.
Thanks

Reason I chose this business:

Dresses seem quite attractive

Reason I chose this product:

Seem beautiful

Quality
Thumbnail of user as1406
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

The top was of low quality. Delivery took a while. Lots of emails but customer service helped fairly quick. RETURNS N NOT FREE

Responded fairly quixk

Reason I chose this business:

Liked the pront

Service
Quality
Thumbnail of user mahak24
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Didn't get a customer representative to chat. I tried them to know when I would get my order as I wanted them for my birthday & vacation but came only after that

Reason I chose this business:

Previous experience

Reason I chose this product:

Summer outfits

Service
Quality
Didn't get a cust rep to chat
May 29th, 2024
Verified site experience
• Previous review
Thumbnail of user klaudiar4
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

Die Website könnte übersichtlicher sein. Sonst gut.
Bei der Lieferung war nicht klar, dass noch ein Teil nachgeschickt wird.
Die Rücksendung musste dadurch geteilt werden. Jetzt muss ich 2x die Rücksendung zahlen…

Quality
Die Website könnte übersichtlicher sein
July 28th, 2024
Verified site experience
• Previous review

Die Website könnte übersichtlicher sein. Sonst gut

Thumbnail of user adrianar254
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

The dress feels, fits, and looks amazing. The problem is I payed for the fastest shipping method available, but the dress took forever to be shipped from the store. Therefore, it arrived later than expected, and I couldn't wear it in the event I bought it for.

Service
Quality
Thumbnail of user marisam90
2 reviews
0 helpful votes
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August 10th, 2024
Verified purchase

Easy and efficient! I ordered and they arrived as planned

Quality
Thumbnail of user thaot43
1 review
0 helpful votes
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August 9th, 2024
Verified purchase
• Updated review

So good,beautiful and cool comfortable,
Nice pants and very good fabric quality

Good responsibility, product quality is true to the picture and often asks customers if they have received the correct product they ordered

Reason I chose this business:

Beautiful and cool comfortable

Reason I chose this product:

Beautiful and cool comfortable

Service
Quality
I very little lover
June 9th, 2024
Verified site experience
• Previous review
I'm feeling so good 👍
June 2nd, 2024
Verified site experience
• Previous review
I feel comfortable
June 2nd, 2024
Verified site experience
• Previous review
Thumbnail of user margaretn1001
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

So easy to shop on this website. Great pieces as well.

Quality
Thumbnail of user roseannm68
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

There was no way to tie the dress. I would like all my money back because the dress was not designed correctly.

Takes a long time for a reply and there is no phone number to call. Very frustrating.

Reason I chose this product:

Looked pretty online

Service
Quality
It was great except it said I get free shipping, but...
June 17th, 2024
Verified site experience
• Previous review

It was great except it said I get free shipping, but I didn't.

Thumbnail of user gn198
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Easy ordering and decent delivery times. No trouble receiving goods

Quality
Thumbnail of user natb75
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Everything came in time and quality is great can't wait to wear it in a few weeks to a wedding

Unreal

Service
Quality
Thumbnail of user janets2699
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I returned the dress on 14th June and waiting for my refund to be processed. Please can you advise when I will receive this in my account?

Can’t comment on this yet as I only sent the email querying my refund a few hours ago. I’m awaiting a response.

Service
Quality
Thumbnail of user shellieg28
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Dress to big on top. Beautiful dress. Wish came in petite sizes.

Reason I chose this business:

Liked website appeal.

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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