• ChicWish

ChicWish

Write a Review

Overview

ChicWish has a rating of 4.2 stars from 3,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1255
  • Value
    353
  • Shipping
    367
  • Quality
    3569

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,800
Neutral
265
Negative
289

Instant Feedback

24,729 reviews

171
See all photos
How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,978)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (418) quality products (84) return label (20)
Thumbnail of user kc728
2 reviews
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Shipping is a bit slow, but the dress I ordered fit the description on line.

Reason I chose this business:

Chicwish offers a big variety of clothing at a bargain price.

Reason I chose this product:

Looking for summer clothes; I found this dress.

Quality
Thumbnail of user martac166
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

The variety of the pieces is good and the fit is nice. Good that it is inclusive of bigger sizes. My only if is the quality of the fabrics. They are not very breathable and make you sweat quite a bit. Was expecting a bit more from this part

Reason I chose this business:

For the beauty of the pieces

Reason I chose this product:

For the beauty of the pieces, to look pretty for a wedding

Quality
Thumbnail of user dianeb3158
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

Smooth transaction.
Just needs to be patient as the package comes from USA

Service
Quality
Thumbnail of user melanieb948
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Took about a month to get my order and tracking isn't good.

Reason I chose this business:

Cute products that aren’t overpriced

Service
Quality
Thumbnail of user annen372
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Long delivery time. Dress was tiny - not consistent with size 10 clothes.

Quality
Thumbnail of user lindar3806
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

It's a very pretty dress but the delivery took a long time - over three weeks which I wasn't expecting

They did respond but not with information required

Reason I chose this business:

Liked the dress

Reason I chose this product:

Liked the dress

Service
Quality
Thumbnail of user evangelynr
1 review
1 helpful vote
  • Send Message
July 12th, 2024

Very poor customer service I ordered 3 weeks ago didn't hear from them i try to contact them everyday no response still i wont recommend them

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonn302
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Cute styles, good size selection, easy checkout, good prices

Service
Quality
Thumbnail of user paulinen87
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Terrific thank you great dress.lovely colors.
Fits perfect

Thumbnail of user mishua
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

Great shopping experience and fast delivery service

Reason I chose this business:

Variety choices

Reason I chose this product:

Kind of my taste

Quality
Thumbnail of user shadeh5
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

Delivery was fairly quick, products are good quality. I was a little nervous to order from here, but pleasantly surprised.

Reason I chose this business:

The only place with this product I was looking g for.

Reason I chose this product:

Exactly what I wanted

Quality
Thumbnail of user megb245
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

I ordered 2 dresses for a wedding, one for myself and one for my mom and paid for express shipping. It took forever to get an update on the dresses - once I got it, I figured both dresses were shipped. I was wrong, 1 dress showed up the day before and no sign of the dress that I ordered for my mom.

Unfortunately, she had to scramble to find a dress for the wedding day of and we still don't have any confirmation of the dress ordered for her. Truly a disappointing and frustrating process.

UPDATE: ChicWish customer service reached out and was able to refund the purchase of the dress that didn't show up plus the shipping.

Products used:
1 dress

Service
Returns
Thumbnail of user ruths1721
1 review
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

Dress just not for me so returned it but it was a simple easy returns process!

Returns only

Service
Quality
Thumbnail of user maryg4108
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Sent it back within 2 days
Have spent all my time trying to get my money back from Afterpay
Notified my bank if faud

Service
Quality
Thumbnail of user reneel196
3 reviews
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

There are so many fake dress sites online that I carefully researched ChicWish. I was a bit skeptical since the items are beautiful and the prices are great. Glad I took the chance as the 2 dresses I purchased were exactly as described and beautiful. I will be back when I need a new outfit!

Reason I chose this business:

Found the dress I wanted and the prices were great.

Reason I chose this product:

I was looking for something in pirple and flowy.

Quality
Thumbnail of user anony162
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Great service, good shop. Will be back to shop again. Thank you

Quality
Thumbnail of user rian6
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

The photo is very flattering. The product looks slightly different, not worth the price. Won't be buying again.

Reason I chose this business:

Deceived by the photo.

Reason I chose this product:

Looked good in the photo, but looks worse than mediocre in reality.

Quality
Thumbnail of user crystalh885
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase
• Updated review

Dresses fit well and good material. Would buy again. Loved it

Quality
Perfect Dress
June 12th, 2024
Verified purchase
• Previous review

I really liked how this dress fit me. I am 165 and the large fit perfect. I will definitely buy more from this website

Quality
Thumbnail of user heathern738
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Saw a dress on Instagram and ordered it. Happy with the dress, but two of the items didn't work for me.

Reason I chose this business:

Dress selection

Reason I chose this product:

Loved the design

Quality
Thumbnail of user meriamr1
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

My experience was great honestly. They send me the dress within 8 days. And it was really beautifull and it fit me perfectly

Reason I chose this business:

Beauty of products and originality

Reason I chose this product:

Originality

Quality
Thumbnail of user laurenn469
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Took over 3 weeks as came from China maybe make it clear this is a Chinese company so other people realise it will take a while for products to arrive

Quality
Thumbnail of user paulat564
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

I needed the dress for a special occasion and ordered weeks in advance. The dress arrived 2 days before the event and then was no good.

Nobody responded.

Reason I chose this business:

Saw the dress online.

Reason I chose this product:

Print and the design.

Service
Quality
Thumbnail of user roxyr35
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

I received 11 items from chic wish and I loved 8 of them, liked 2, and felt one was a miss. For buying sight unseen in person, I was happy with this! Chic wish's customer service was also great, and helped me with a mistake I made on an item before sending the order.

It was great! They were very helpful and executed on my request perfectly.

Reason I chose this business:

Great selection of clothing at reasonable prices

Reason I chose this product:

Buying for summer wardrobe

Service
Quality
Thumbnail of user debbieb2121
1 review
2 helpful votes
  • Send Message
June 9th, 2024
Verified purchase
• Updated review

Purchased the apricot skirt for a wedding I'm going to attend, absolutely perfect. Well made, very nice material and perfect fit! So happy with purchase

Really nice clothing
May 29th, 2024
Verified site experience
• Previous review

Really nice clothing. Ordered before and received many compliments on my outfit

Thumbnail of user ingveigr
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Good, but received a little longer than expected. Loved the dress!

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

How do I know I can trust these reviews about ChicWish?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ChicWish?