• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1255
  • Value
    353
  • Shipping
    367
  • Quality
    3569

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,800
Neutral
265
Negative
289

Instant Feedback

24,728 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,978)

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Reviews that mention popular keywords

customer service (418) quality products (84) return label (20)
Thumbnail of user farizam
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I wai to long for my packaging. Not satisfied about the return

Quality
Thumbnail of user jodiv67
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I was looking for a cute outfit for my vacation and these pieces checked all the boxes!

Reason I chose this business:

Love the unique design and styles

Reason I chose this product:

Adorable and sophisticated style for the summer

Quality
Thumbnail of user lilyp142
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I have been trying to return the item and get a refund for weeks but with no luck. Your customer service has ignored me completely so I have IP. Will not be ordering from you again

As above

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user milar35
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

La compra ha sido fácil y sobre todo las recomendaciones de talla en base a datos de mi persona, me ha facilitado la elección, la única pega es el tiempo de envío, lo pedí un 4 de sep. Y llegó el 19 de sep. Bastante justo para un evento que tenía.

Quality
Thumbnail of user abigailo255
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

It arrived on time, and correct size and good quality I love it

Reason I chose this business:

Because it was the only place I found this color

Reason I chose this product:

Because I love the color

Quality
Thumbnail of user catherineg1029
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Average
End result not happy stuck with a $100 cardigan I can't fit

Blah

Reason I chose this business:

The picture supplied on product was what I specifically looking for and couldn't find another. Also thought company was in Australia.

Reason I chose this product:

It was what I wanted. Picture and description sold me.

Service
Quality
Thumbnail of user danielan61
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Ok super easy, clear order passages and Infos, two weeks delivery

Quality
Thumbnail of user joann536
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I ordered 4 tops. One arrived. I got no response from Chicwish to my three inquiries about the remaining tops. It took a complaint to PayPal for them to send the remaining three items. You can't call Chicwish, the only contact is through their online chat -- it said that they would respond within a day, but they never responded.

They didn't respond to me. It took intervention from PayPal for them to respond.

Reason I chose this business:

I was looking for a specific style of top, and they had it.

Reason I chose this product:

I was looking for a specific style of top, and they had it.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user leahz45
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

My order came in two shipments. One pretty soon after I ordered, the other several weeks later. It was almost so long that if I had to ship them both back I would have missed the return deadline on the first one. It took a really long time for the second dress to arrive and I didn't love it so I returned it. I probably wouldn't order again because it took so long.

Quality
Thumbnail of user maryr166
2 reviews
7 helpful votes
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June 22nd, 2024
Verified purchase

Ordering was easy. However my tulle skirt was quite badly creased. Had considered returning but liked the style of the skirt. Comes midi length on my 5ft 4 inch height.

I didn't receive a reply when I asked for recommendations for getting the creases out the tulle skirt.

Reason I chose this business:

Loved the look of the tulle skirts and lots of selection on those.

Reason I chose this product:

Likes that it has a bit of body rather than straight.

Service
Quality
Thumbnail of user angieh432
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Adorable dress that shows a little cleavage. Comfy and easy to put in and go out for a BBQ or night on the town.

Reason I chose this business:

Affordable and stylish.

Reason I chose this product:

Wanted some summer dresses.

Quality
Thumbnail of user sandyg522
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered the exact same size Embossed Texture V-Neck Cami Top in both the black and the pumpkin. The black fit perfectly, but the Pumpkin was too small. I even ordered a second one to make sure. I placed the order specifically for the Pumpkin color, and although I like the black, I was very upset that the color I actually wanted didn't fit the same as the black color. I kept the black one, and I had to take the Pumpkin one to a Tailor, so, I had to spend money on top of the purchase cost.

No one got back to me.

Reason I chose this business:

Found the specific color I wanted.

Service
Quality
Thumbnail of user elisan35
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great and smooth ….very uncomplicated and quick delivery

Quality
Thumbnail of user silvian53
1 review
0 helpful votes
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July 30th, 2024
Verified purchase
• Updated review

Ordering was easy and delivery was great. Just on time when needed.

Service
Quality
Near perfect
April 22nd, 2023
Verified purchase
• Previous review

Site is easy to navigate. Choice of items available is really good.
The dress I ordered is a bit short in the body though. I feel the waist is too high but because it comes with belt it can be managed.

Quality
Thumbnail of user pequesterc
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

No complaints whatsoever Arrived promptly as promised

Reason I chose this business:

Tried it out

Quality
Thumbnail of user jennyb381
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

Items were well made and received expeditiously. Customer service kept me updated well.

Had concerns about having to deal with US customs and they alleviated those fears.

Reason I chose this product:

So feminine!

Service
Quality
Thumbnail of user danielav107
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Good and fast, helpful reviews and pictures
Love my dress thanks

Reason I chose this business:

Easy way to shop

Reason I chose this product:

Very good reviews

Quality
Thumbnail of user ea172
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Good site with lovely clothing. Uncomplicated shopping experience with good prices. The sizes could be more inclusive for all outfits however because you get the feeling that a lot of the crop lace tops that I like run small or aren't available for women who have ampler bosoms. I feel left out in these item categories. But the skirts are pretty much inclusive.

Reason I chose this business:

I‘ve been using ChicWish for years now.

Reason I chose this product:

For an upcoming event.

Quality
Thumbnail of user lilianan16
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

The style of this skirt is fitted in the waist so I had to size up. I'm a large normally but had to order xl

I had ordered a large because I assumed it was my size. When I checked the size guide I realized I needed XL so I contacted customer service about doing an exchange. She gave me very clear and easy instructions

Reason I chose this business:

I saw the ad on Instagram and fell in love with the classic style of this skirt

Reason I chose this product:

Metallics are very fashionable right now and this classic fit and flare jacquard black with gold & silver was perfect for a church wedding to pair with silver accessories

Service
Quality
Thumbnail of user julien925
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Good experience in all ways; wish the clothes could come a bit faster but considering the distance they travel all is well

Quality
Thumbnail of user kadeens1
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

My experience as being great so far. And the product are of high quality and they delivered in good timing.

Reason I chose this business:

The quality and fashion is great

Reason I chose this product:

Because I love it

Quality
Thumbnail of user gailw657
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Sending back previous order was complex and I then didn't get a discount which meant I ended up paying more for the product I wanted. I don't think I will buy from chic wish again

Not great

Reason I chose this business:

I liked the products on social media but my shopping experience and quality of the goods did not meet my expectations

Reason I chose this product:

I thought they looked nice and would suit me

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
I have had to place my order several times today including...
May 8th, 2024
Verified site experience
• Previous review

I have had to place my order several times today including raising a query as the order would not go through. I have now managed to place the order but it didn't allow me to use the 10% off code which is on your website: CM10 which means I have paid more than expected for the items. Not a pleasant shopping experience

Thumbnail of user nickyp51
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Some of the sizes advertised are very different from actually wearing it. Outfits arrived slightly late and in different parcels. Some outfits are very good value for money.

Reason I chose this business:

Because I saw the advert

Reason I chose this product:

They looked good. I mature shopper so it will be nice to see plus size model advertising it so get real feel of how the outfits will look on plus size.

Quality
Thumbnail of user nickoles14
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Seems good for buying clothes, quality products that fit well

Quality
Thumbnail of user donnaw2827
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Very difficult to get help and answers. Chat service is terrible - never anyone to help.

It takes too long to receive an answer. No phone number to call. Chat is never available.

Reason I chose this business:

I have ordered before and really like the styles.

Reason I chose this product:

Beautiful style and color, but sizes are not always accurate.

Service
Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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