• ChicWish

ChicWish

Write a Review

Overview

ChicWish has a rating of 4.2 stars from 3,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1243
  • Value
    353
  • Shipping
    367
  • Quality
    3528

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,781
Neutral
260
Negative
287

Instant Feedback

24,665 reviews

171
See all photos
How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,937)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (412) quality products (82) return label (20)
Thumbnail of user kristinea165
1 review
1 helpful vote
  • Send Message
August 4th, 2024
Verified purchase

Had to pay for my own return. Return labels are barely legible because of the weird font used. It's been two weeks since I shopped back the dress and still no refund. Will not be buying from chicwish again.

Quality
Thumbnail of user kimm2673
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Didn't ship out right away because apparently they were out of stock on some items I had ordered. Then it took 3 weeks to get here. Won't order from again.

Nothing was done to speed up the order, even though I had to wait for items to come back in stock

Service
Quality
Thumbnail of user barbarap2696
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

I was pleasantly surprised at the quick delivery. Also the quality is great. It's always hard to tell from a picture but this skirt and top did not disappoint.

Reason I chose this business:

Value for the money.

Reason I chose this product:

I need something special and different for a wedding.

Quality
Thumbnail of user lisak2952
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

I've had a few things the delivery can take while so need to order way in advance if need it for something special. Sizing is very hit and miss unfortunately.

Reason I chose this business:

Love the colours and styles, so different to anything else around.

Reason I chose this product:

Different to anything else seen.

Quality
Thumbnail of user brittanya64
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

My items shipped fairly fast, and were all in great quality upon arrival. They wash well on delicate wash inside out. I love the holiday aspect to everything as well.

Reason I chose this business:

Halloween skirts

Quality
Thumbnail of user wendyn396
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I have liked everything I have ordered from the site, just make sure that you don't try to order anything too last minute or you won't receive it in time. Allow about 2 to 3 weeks. The items I ordered last time did not make it in time for their intended use, but I will wear them some other time.

Reason I chose this business:

They had what I was looking for. Nice variety of styles at affordable prices and items look the same in person as they do on the site.

Reason I chose this product:

They both worked with the style guidelines for a
Branding shoot I was doing with my business partners and they work for my body type

Quality
Thumbnail of user donnab3874
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

It did take almost a month for my order to arrive, which seems like a long time. When I decided to return my order, that process was easy to initiate. My package is still making its way back, so I'm not sure how long it will take to get my refund.

I wanted to return my order and that process was pretty straightforward.

Reason I chose this business:

Saw a dress I liked online.

Reason I chose this product:

Pretty design, style I was looking for. Always hard to tell from a photo what the actual product will be like on, but seemed like it would fit.

Service
Quality
Thumbnail of user farhanah5
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

As expected and perfect for the eras tour. I should've sized up one more, despite it fitting perfectly on body but my arms felt slightly restrained but good nonetheless.

Quality
Thumbnail of user arleyh12
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

Really like the sweater. Took a little longer than expected for delivery even when choosing faster shipping option. But otherwise the sweater fits well, good quality yarn.

Quality
Thumbnail of user nancyk2149
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Great quality and styles, shipment just takes a while. Also when returning item(s) the customer as to pay money to ship back which is a huge downside is something doesn't look good/fit well

Quality
Thumbnail of user letis3
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I had to look quite carefully to see the button for buying، though others might find it more easily۔ Then I waited almost exactly a month for the arrival of my dress۔ I was prepared to wait، though، and the quality made the wait worthwhile۔ Thank you!

Reason I chose this business:

It was the only place with a dress like I was needing available۔

Reason I chose this product:

100% cotton، price، style، and print

Quality
Thumbnail of user kfoxs
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I wasn't all that thrilled with my purchase, however, I would consider buying again from Chicwish if they had a free return policy. But otherwise, it isn't worth taking another risk and ordering again.

Reason I chose this business:

Originally I thought their products looks nice, fashionable, and well-priced.

Reason I chose this product:

I needed an outfit for a wedding. Unfortunately, it isn't high enough quality.

Quality
Thumbnail of user lauraj1749
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I wanted a striped cardigan and found one I liked on ChicWish. Loved being able to see the styling ideas they offer and pictures from customers wearing the item. Communication was great.

Reason I chose this business:

Price, positive reviews and they had a piece I was looking for.

Reason I chose this product:

Style matched what I was looking for.

Quality
Thumbnail of user bonnieg580
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

I have been shopping with Chicwish for a few years and I have never been disappointed. Their clothes are good quality, great staple pieces and also unique pieces that no one else will be wearing. I have never had a problem with receiving my orders or returning them. They could do a better job at describing the clothes item online - for example, naming the fabric and/or fabrics that the item consists of and whether the size is based on U.S. sizing or Asian sizing.
Additionally, along the way, I have realized a couple of things that I may have missed in the 'small print':
1. Shipping is not the fastest and, in my case, the longest was up to a couple of months. I purchase a lot of things online and Chicwish does not tell you your expected date of delivery upfront. The email stating that there is a delay came when the product was already in the U.S. and it arrived quickly afterwards. I would have expected the email much earlier in the process.
2. You can ship any item that you are returning for free if you let them keep the money you paid for the item as a credit on your account. Otherwise, you pay for shipping.

Customer service was done via email and I could tell that I was interacting with an actual person. They were very accommodating and addressed my return issue patiently and immediately. I had lost the email containing the label need to make my return.

Reason I chose this business:

They have a variety of clothes that are basic pieces and also unique pieces that are good quality and priced very reasonably. I like that payment can be made using a pay-over-time feature if I am making a big purchase.

Reason I chose this product:

Style, need, & quality.

Service
Quality
Thumbnail of user paulal736
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

This is my second purchase with chicwish. The skirts I bought are well made and very pretty. They come unwrinkled too. I would give 5 stars all around but delivery was fairly slow compared to what I'm used to with Amazon.

They responded right away. I appreciated that.

Reason I chose this business:

Saw products on some pop up ad and they looked nice and I needed a couple of skirts for upcoming weddings.

Reason I chose this product:

Liked the look and loved the price

Service
Quality
Thumbnail of user mrsp142
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Wary of imported items but these are really nice quality style and fit.
Helpful customer service too as I had to redirect the delivery due to a house move being brought forward

Delivery needed redirection due to change of address and was actioned without issue.

Reason I chose this business:

No particular reason other than the site had some very pretty pieces.

Reason I chose this product:

Loved the look of them.

Service
Quality
Thumbnail of user courtneyt279
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

It did get to me faster than I'd expected. Within 3 weeks. I was shocked at how much the design for the skirts matched the pictures. But I just couldn't comprehend how low quality it would feel. It also looks it but only if you look up close.

Reason I chose this business:

I wouldn't have but really loved a skirt design so wanted to at least give it a try.

Reason I chose this product:

Absolutely loved the design. Knew I could get low quality items but just really wanted that pattern at least.

Quality
Thumbnail of user rebeckan2
1 review
1 helpful vote
  • Send Message
August 28th, 2024
Verified purchase

I ordered a dress and was expecting it to be delivered after the said order processing time.
Nothing happened and I contacted the chat to ask about shipping information. Then I was told the dress was not in stock and they were waiting for it to be produced. That was no information I had received before and if I hadn't asked no one would have told me. If I had known that from the beginning I wouldn't have purchased the dress.
When I finally received the dress, summer season was already over where I live… I'm not happy with this shopping experience.

I received the wrong information from the chat conversation. When I sent an email I got other information.

Service
Quality
Thumbnail of user katrinr11
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

I am ordering from ChicWish a couple of times. My experience is very good- delivery is fast, clothes are good quality, if I have some questions about my order, the personal is answering very quickly. I am totally satisfied!

Fast problem solving from the personal.

Reason I chose this business:

Good quality and nice clothes

Reason I chose this product:

I love the style :)

Service
Quality
Thumbnail of user anam1236
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

I bought a party dress (first buy) but, despite being it a gorgeous piece, it did not fir me well. I exchanged for three other pieces that were just perfect!

Amazing Customer Service!!!

Reason I chose this business:

I was looking for a party dress and found it. I fell in love with the pieces.

Reason I chose this product:

Because they fit my style and they were affordable.

Service
Quality
Thumbnail of user kayk359
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase
• Updated review

SO far easy to order - we will see how long it takes to get here and the quality of the product. Delivery was within 2 weeks. Product is better than expected. Fit is perfect

Reason I chose this business:

Fun unique clothes

Reason I chose this product:

Love the bat pumpkin colored skirt paired with the bow black sweater for a unique Halloween look

Quality
SO far easy to order
September 18th, 2024
Verified site experience
• Previous review

SO far easy to order - we will see how long it takes to get here and the quality of the product

Thumbnail of user ginan227
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

Dispatch was slow and started to wonder if I'd been scammed, but they finally replied and told me they were re stocking, so waited about a month, glad in the end, as it's lovely

Dispatch slow

Reason I chose this product:

Loved the chunky bobbles

Service
Quality
Thumbnail of user tmeak
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

I have good experiense about purchase. ChicWish is very unique about look sets and style. It helps lots of women to find out what piece of clothes matches each other.

Quality
Thumbnail of user bevf46
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Took a long time to arrive and when it did I was extremely disappointed with the quality of thw product.
It was very thin, cheap fabric and you can see straight through it. Won't be wearing it and because such a nightmare to return it's gone straight in the bin!
Very disappointed. Nothing like the photo

Quality
Thumbnail of user mgp10
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

I had an issue with one of the products in my order and the customer service was really good. This is something that is lacking in some online providers so kept it up ChicEish

Excellent

Reason I chose this business:

The products are so pretty and feminine and unique

Reason I chose this product:

The products are so pretty and feminine and unique

Service
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

How do I know I can trust these reviews about ChicWish?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ChicWish?