ChicWish has a rating of 4.2 stars from 3,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
Had to pay for my own return. Return labels are barely legible because of the weird font used. It's been two weeks since I shopped back the dress and still no refund. Will not be buying from chicwish again.
Didn't ship out right away because apparently they were out of stock on some items I had ordered. Then it took 3 weeks to get here. Won't order from again.
Nothing was done to speed up the order, even though I had to wait for items to come back in stock
I was pleasantly surprised at the quick delivery. Also the quality is great. It's always hard to tell from a picture but this skirt and top did not disappoint.
Value for the money.
I need something special and different for a wedding.
I've had a few things the delivery can take while so need to order way in advance if need it for something special. Sizing is very hit and miss unfortunately.
Love the colours and styles, so different to anything else around.
Different to anything else seen.
My items shipped fairly fast, and were all in great quality upon arrival. They wash well on delicate wash inside out. I love the holiday aspect to everything as well.
Halloween skirts
I have liked everything I have ordered from the site, just make sure that you don't try to order anything too last minute or you won't receive it in time. Allow about 2 to 3 weeks. The items I ordered last time did not make it in time for their intended use, but I will wear them some other time.
They had what I was looking for. Nice variety of styles at affordable prices and items look the same in person as they do on the site.
They both worked with the style guidelines for a
Branding shoot I was doing with my business partners and they work for my body type
It did take almost a month for my order to arrive, which seems like a long time. When I decided to return my order, that process was easy to initiate. My package is still making its way back, so I'm not sure how long it will take to get my refund.
I wanted to return my order and that process was pretty straightforward.
Saw a dress I liked online.
Pretty design, style I was looking for. Always hard to tell from a photo what the actual product will be like on, but seemed like it would fit.
Really like the sweater. Took a little longer than expected for delivery even when choosing faster shipping option. But otherwise the sweater fits well, good quality yarn.
Great quality and styles, shipment just takes a while. Also when returning item(s) the customer as to pay money to ship back which is a huge downside is something doesn't look good/fit well
I had to look quite carefully to see the button for buying، though others might find it more easily۔ Then I waited almost exactly a month for the arrival of my dress۔ I was prepared to wait، though، and the quality made the wait worthwhile۔ Thank you!
It was the only place with a dress like I was needing available۔
100% cotton، price، style، and print
I wasn't all that thrilled with my purchase, however, I would consider buying again from Chicwish if they had a free return policy. But otherwise, it isn't worth taking another risk and ordering again.
Originally I thought their products looks nice, fashionable, and well-priced.
I needed an outfit for a wedding. Unfortunately, it isn't high enough quality.
I wanted a striped cardigan and found one I liked on ChicWish. Loved being able to see the styling ideas they offer and pictures from customers wearing the item. Communication was great.
Price, positive reviews and they had a piece I was looking for.
Style matched what I was looking for.
I have been shopping with Chicwish for a few years and I have never been disappointed. Their clothes are good quality, great staple pieces and also unique pieces that no one else will be wearing. I have never had a problem with receiving my orders or returning them. They could do a better job at describing the clothes item online - for example, naming the fabric and/or fabrics that the item consists of and whether the size is based on U.S. sizing or Asian sizing.
Additionally, along the way, I have realized a couple of things that I may have missed in the 'small print':
1. Shipping is not the fastest and, in my case, the longest was up to a couple of months. I purchase a lot of things online and Chicwish does not tell you your expected date of delivery upfront. The email stating that there is a delay came when the product was already in the U.S. and it arrived quickly afterwards. I would have expected the email much earlier in the process.
2. You can ship any item that you are returning for free if you let them keep the money you paid for the item as a credit on your account. Otherwise, you pay for shipping.
Customer service was done via email and I could tell that I was interacting with an actual person. They were very accommodating and addressed my return issue patiently and immediately. I had lost the email containing the label need to make my return.
They have a variety of clothes that are basic pieces and also unique pieces that are good quality and priced very reasonably. I like that payment can be made using a pay-over-time feature if I am making a big purchase.
Style, need, & quality.
This is my second purchase with chicwish. The skirts I bought are well made and very pretty. They come unwrinkled too. I would give 5 stars all around but delivery was fairly slow compared to what I'm used to with Amazon.
They responded right away. I appreciated that.
Saw products on some pop up ad and they looked nice and I needed a couple of skirts for upcoming weddings.
Liked the look and loved the price
Wary of imported items but these are really nice quality style and fit.
Helpful customer service too as I had to redirect the delivery due to a house move being brought forward
Delivery needed redirection due to change of address and was actioned without issue.
No particular reason other than the site had some very pretty pieces.
Loved the look of them.
It did get to me faster than I'd expected. Within 3 weeks. I was shocked at how much the design for the skirts matched the pictures. But I just couldn't comprehend how low quality it would feel. It also looks it but only if you look up close.
I wouldn't have but really loved a skirt design so wanted to at least give it a try.
Absolutely loved the design. Knew I could get low quality items but just really wanted that pattern at least.
I ordered a dress and was expecting it to be delivered after the said order processing time.
Nothing happened and I contacted the chat to ask about shipping information. Then I was told the dress was not in stock and they were waiting for it to be produced. That was no information I had received before and if I hadn't asked no one would have told me. If I had known that from the beginning I wouldn't have purchased the dress.
When I finally received the dress, summer season was already over where I live… I'm not happy with this shopping experience.
I received the wrong information from the chat conversation. When I sent an email I got other information.
I am ordering from ChicWish a couple of times. My experience is very good- delivery is fast, clothes are good quality, if I have some questions about my order, the personal is answering very quickly. I am totally satisfied!
Fast problem solving from the personal.
Good quality and nice clothes
I love the style :)
I bought a party dress (first buy) but, despite being it a gorgeous piece, it did not fir me well. I exchanged for three other pieces that were just perfect!
Amazing Customer Service!!!
I was looking for a party dress and found it. I fell in love with the pieces.
Because they fit my style and they were affordable.
SO far easy to order - we will see how long it takes to get here and the quality of the product. Delivery was within 2 weeks. Product is better than expected. Fit is perfect
Fun unique clothes
Love the bat pumpkin colored skirt paired with the bow black sweater for a unique Halloween look
SO far easy to order - we will see how long it takes to get here and the quality of the product
Dispatch was slow and started to wonder if I'd been scammed, but they finally replied and told me they were re stocking, so waited about a month, glad in the end, as it's lovely
Dispatch slow
Loved the chunky bobbles
I have good experiense about purchase. ChicWish is very unique about look sets and style. It helps lots of women to find out what piece of clothes matches each other.
Took a long time to arrive and when it did I was extremely disappointed with the quality of thw product.
It was very thin, cheap fabric and you can see straight through it. Won't be wearing it and because such a nightmare to return it's gone straight in the bin!
Very disappointed. Nothing like the photo
I had an issue with one of the products in my order and the customer service was really good. This is something that is lacking in some online providers so kept it up ChicEish
Excellent
The products are so pretty and feminine and unique
The products are so pretty and feminine and unique
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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