• ChicWish

ChicWish

Write a Review

Overview

ChicWish has a rating of 4.2 stars from 3,941 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1243
  • Value
    353
  • Shipping
    367
  • Quality
    3532

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,784
Neutral
261
Negative
287

Instant Feedback

24,665 reviews

171
See all photos
How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,941)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (412) quality products (82) return label (20)
Thumbnail of user bevf46
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Took a long time to arrive and when it did I was extremely disappointed with the quality of thw product.
It was very thin, cheap fabric and you can see straight through it. Won't be wearing it and because such a nightmare to return it's gone straight in the bin!
Very disappointed. Nothing like the photo

Quality
Thumbnail of user mgp10
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

I had an issue with one of the products in my order and the customer service was really good. This is something that is lacking in some online providers so kept it up ChicEish

Excellent

Reason I chose this business:

The products are so pretty and feminine and unique

Reason I chose this product:

The products are so pretty and feminine and unique

Service
Quality
Thumbnail of user anas857
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

I lost the password I created for my account and for some reason I never received the link to reset my pw. I reached out to customer service to fix the issue they asked me to create an account which I couldn't because the account already existed. They asked me to create another account which I did. I had to return my order because it fit me big and now, nobody is getting back to me. I show the return was already received and yet the credit is not in my account. Very disappointed as to how hard this has been.

I lost the pw for my account and never received a link to reset the account. Customer service asked for me to create an account which I couldn't do because the account already existed. They asked me to create another account which I did. I returned my purchase as it didn't fit and I wanted a store credit to buy something else. At this point the package has been received on your end, my credit is not on the new account and nobody is getting back to me.

Reason I chose this business:

I really liked the products.

Reason I chose this product:

I loved the picture and it had great reviews.

Service
Quality
Thumbnail of user mayran32
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

It took long to get (1 month from when I placed my order). I do really like my items so if I place any orders again, I'll just keep in mind that it will take a long time to arrive.

Reason I chose this business:

I saw an outfit I really liked on an ad in instagram

Quality
Thumbnail of user amye1278
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

I've ordered from this website multiple times and am amazed at the quality of their clothing. I love all their styles and will continue to order from them.

Reason I chose this business:

I've used in the past and the quality is great.

Reason I chose this product:

They were beautiful in the picture and I'm confident I will love the items when I order from them.

Quality
Thumbnail of user aleksandrag30
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

The delivery was quite fast (it was an international shipping) and the quality of the clothes is great. Everything was packed really well. I would recommend this shop if you want to buy an extraordinary bikini.

Reason I chose this business:

I found a bikini which stole my heart on this website.

Quality
Thumbnail of user jessicaa2221
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Love the company, customer service and gowns. Wished the gown I bought showed the extra high slit or I would chose something else. The mermaid red with gems was indeed a gem.

Responded in less than 12 hrs and answered questions thoroughly.

Reason I chose this business:

A great place to choose formal gowns and the fit is always spot on!

Reason I chose this product:

One shoulder complement body type (wide shoulder) and gowns can be washed at home.

Service
Quality
Thumbnail of user susann2195
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Ordered items were back ordered but once notified the outfit was needed asap for a party, customer service shipped them to a new address and items were received in time. Thank you!

As above

Reason I chose this business:

Saw outfit on instagram, so cute for a Halloween theme party

Service
Quality
Thumbnail of user pingpingq
1 review
0 helpful votes
  • Send Message
October 2nd, 2024
Verified purchase

I used to love shopping in Chicwish because their clothes are so well made & classy looking. Now, their products only look good on their website. The craftsmanship & material are so cheap and sloppy.

Reason I chose this business:

I used to love their clothes

Reason I chose this product:

Looks good on the website.

Quality
Thumbnail of user disappointedd21
0 reviews
0 helpful votes
  • Send Message
October 15th, 2024
Verified purchase

I kept a coat that more than likely I would have returned but it was such a production that I am making due with the coat and will either wear, donate or give to someone.

I reached out to Chicwish because I had some questions about returning my product and no one followed up with me. Disappointing. I will not be shopping on this site anymore.

Service
Quality
Thumbnail of user sammiej20
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

The clothes are exceptional quality and comfy. Great prices on most items. The shipping time was longer than expected but ordered far enough in advance that the wait was ok

Reason I chose this business:

Cute and unique products

Reason I chose this product:

Unique and hadn’t seen anything like them. And the price was great.

Quality
Thumbnail of user ecemo1
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Never received one item and I wasn't informed that it was out of stock when I was buying this and I wasnt informed that it hasnt been sent it to me. I cancelled this item and my money was refunded to my account.

Service
Quality
Thumbnail of user catherinec1758
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Shopping and delivery experience was smooth, but only one of my purchases fit comfortably and true to size. Shirt had a chemical/cigarette odour to it that made it unwearable.

Quality
Thumbnail of user wendyd777
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

Picture matches product. It was better than I expected. I'm between a M and L. Chose L and it fit perfectly. Delivery takes a little longer, but not outrageously so.

Reason I chose this business:

I liked the look of the product they offered.

Reason I chose this product:

I thought it would be the perfect skirt for a first grade teacher to wear on Halloween.

Quality
Thumbnail of user lesan12
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

My order came in 2 separate packages. In the first package there was a note saying a second package is on its way. 2 days later I received an email with a new tracking link. Arrived in 5 days.

Reason I chose this business:

Cute & trendy products

Reason I chose this product:

For holiday season.

Quality
Thumbnail of user alis595
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

It took nearly a month to receive the parcel. The 5-6 working days is from it arriving at the UK depot not the actual time. Don't order if you are in a hurry

Asked for update after 3 weeks and just given the tracking link I already had.

Reason I chose this business:

Thought the clothes looked nice and service sounded better than it actually is.

Reason I chose this product:

Looked nice clothes.

Service
Quality
Thumbnail of user monicah402
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

There was a "delivery exception" with my order which caused my shipment to get returned to the sender (not sure why), I received my shipment a week or two late because of this.

Service
Quality
Thumbnail of user iqrab4
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

At first I was hesitant to order but I'm really happy with my purchase. It took a few days to receive confirmation but the products were delivered within 2 weeks and the quality and material are really good.

Quality
Thumbnail of user valeriew756
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

ChicWIsh communication has been extremely prompt and helpful. Delivery speed was quick and I'll definitely consider ChicWish for other items in the future.

Extremely prompt response and resolved my issues.

Reason I chose this business:

I was looking for a specific look and style that ChicWish offered.

Reason I chose this product:

The look and style was exactly what I was looking for.

Service
Quality
Thumbnail of user koria16
1 review
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Shipping takes a while, but I was overall very pleased with my purchases. One of the items I received was damaged and customer service was quick to respond and send a replacement.

They were quick to remedy the problem.

Reason I chose this business:

The elegant style of the skirts is unique and hard to find.

Reason I chose this product:

Elegant skirts and dresses.

Service
Quality
Thumbnail of user miai28
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

They have a lot of items to pick from in styles I don't find everywhere. I like a little feminine flair in blouses and sweaters, without being juvenile. They have it here!

Reason I chose this business:

Saw it on Instagram and decided to check out the website.

Reason I chose this product:

I wanted the fun Halloween vibe of the black sheer bat blouse, and I picked another item to get free shipping, and it turns out I absolutely love it! I'd shop there again.

Quality
Thumbnail of user amandar2420
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Clothes where exactly like the image and as described. I am pleased with that. Shipping took longer than I expected too but I was still happy with the quality of the product.

Reason I chose this business:

There styles looked really cute in the advertisements but I was worried about the quality of the products. It is always hard to tell when you shop online. But I have been pleasantly surprised. The clothes have held up to a gentle washing,

Reason I chose this product:

Because of their fun designs and it not something you would find at a regular store.

Quality
Thumbnail of user deyciv
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

I have needed to return things and the process is very easy. They have always responded quickly to any emails. All around they are a good company and I will continue to purchase from them.

I have contacted them with my orders and/or if I needed to return things and they were very polite and quick. 10/10

Reason I chose this business:

Great styles and skirts and dresses that are very modest

Service
Quality
Thumbnail of user christinap1481
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

I was kept informed re the delivery after I emailed asking how long it would take. It was longer than I'd hoped (2-3 weeks) but unlike bad reviews I'd read, I cannot fault the service.

They responded to my emails when I asked how long delivery would be and I was reassured.

Reason I chose this business:

I chose the dress rather than the company.

Reason I chose this product:

Eye catching!

Service
Quality
Thumbnail of user hannahr623
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

It took quite some time for my order to arrive to the Netherlands (around 2 full weeks), but it arrived well packaged and I could follow the track and trace pretty well.

Reason I chose this business:

They have nice clothes!

Reason I chose this product:

It was exactly what I was looking for.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

How do I know I can trust these reviews about ChicWish?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ChicWish?