• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1243
  • Value
    353
  • Shipping
    367
  • Quality
    3534

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,786
Neutral
261
Negative
287

Instant Feedback

24,669 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,943)

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Reviews that mention popular keywords

customer service (412) quality products (82) return label (20)
Thumbnail of user hannahr623
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It took quite some time for my order to arrive to the Netherlands (around 2 full weeks), but it arrived well packaged and I could follow the track and trace pretty well.

Reason I chose this business:

They have nice clothes!

Reason I chose this product:

It was exactly what I was looking for.

Quality
Thumbnail of user phongsavanht
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Order ship in 2 packages. No problem at all. No notification for the second order so i didn't know when i was going to received it or if it was shipped

Reason I chose this business:

Nice products

Quality
Thumbnail of user luisac96
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I feel like it is a gamble not knowing if something will fit. The same size fits differently. I don't like the fact that the site does not offer free returns.

Still waiting to get my store credit for the items returned.

Service
Quality
Thumbnail of user jjl107
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Pleasantly surprised how easy, affordable and trustworthy Chicwish is. I've purchased many skirts and never been dissatisfied. Sizing, quality and shipping is 5 stars.

Reason I chose this business:

Clothing style

Reason I chose this product:

Night out and work attire

Quality
Thumbnail of user md832
1 review
1 helpful vote
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October 14th, 2024
Verified purchase

It was easy to order from ChicWish but there is very little communication after you pay. I received my order about 15 days after I placed it. But the overall experience was good.

Reason I chose this business:

I ordered from ChicWish because I could not find the dress that I was looking for on any other site, and the price was decent.

Quality
Thumbnail of user sarahh3002
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I think my title says it all. Ok quality, but good quality for the price. It takes awhile to receive your products but I did receive mine quicker than expected.

Reason I chose this business:

Halloween themed clothing, cute items, advertised on Facebook.

Quality
Thumbnail of user maryf3486
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

This is my first time shopping ChicWish and I couldn't be happier. The prices are unbelievably low and the quality is excellent. Great selection of really flattering clothes.

Reason I chose this business:

Liked pictures on Google.

Reason I chose this product:

Exactly what I was looking for.

Quality
Thumbnail of user sandrah3059
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase
• Updated review

Well I am 5' 2" and I had to cut the dress a few inches to make it come to the length I wanted. But I brought it with that in mind. But otherwise no complaints. Be mindful of the length of your purchase. And give exact measurements and weight.

The customer service was excellent. I lefty question on your website and someone reached out to me that evening and answered my question.

Reason I chose this business:

I always see something nice on your website. So I decided to order knowing that I would have to hem most of what I buy because of my height.

Reason I chose this product:

The color was what I wanted. Lavender, teal, on a white background and black.

Service
Quality
I like the dress and the payment method
July 9th, 2024
Verified site experience
• Previous review
Thumbnail of user natalial101
1 review
1 helpful vote
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July 24th, 2024
Verified purchase

I ordered two different sizes of the same dress to see which would fit, waited so long to get one size even though I tried to cancel the order weeks ago and now I'm unable to return it because your system keeps telling me it has already been returned when it has not, the other size was. I have contacted customer service several times and am still waiting to hear back on this resolution. This has NOT been a good experience!

Service
Quality
Thumbnail of user jilll539
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

Lots of pretty clothes, sad when some items are not avail in size L/XL when on sale. Would love to see more petite sizes that aren't mini dresses, too.

Quality
Such pretty clothes
May 28th, 2024
Verified purchase
• Previous review

With so many pretty clothes, it's a little hard to make a decision that fits my wallet, but once ordered, it doesn't take too long to receive. Items are nicely packaged. Returns are easy and refunds are prompt.

Reason I chose this business:

The styles and quality of fabric and construction are very nice.

Reason I chose this product:

I chose the skirt and top because they are so pretty and also affordable.

Quality
Thumbnail of user leannes236
1 review
0 helpful votes
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October 17th, 2024
Verified purchase
• Updated review

Have purchased from Chicwish a number of times. Clothes are good quality and well made, shipping is prompt and customter service helpful if there is a problem.

Quality
Third time buying from Chicwish, quality is very good,...
April 7th, 2024
Verified site experience
• Previous review

Third time buying from Chicwish, quality is very good, company is reliable.

Thumbnail of user ericac606
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

My return took 16 business days to process, item was cute, but sleeves were too short. Not sure I will shop there again due to how long it took to receive a refund.

I emailed twice before receiving a response.

Reason I chose this business:

Cute clothes on website.

Reason I chose this product:

Was looking for fall family picture outfits.

Service
Quality
Thumbnail of user marybella
1 review
1 helpful vote
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September 1st, 2024
Verified purchase

The seams are not well made, for a very expensive product, takes a long time. Nobody gives an answer. I canceled it several times and they still sent it and charged me. Terrible experience. And

Terrible

Reason I chose this business:

The advertising looked very good

Service
Quality
Thumbnail of user saraha2361
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Delivery took longer than I expected. One of the dresses was not what I expected so o was disappointed. Another dress was beautiful so that was nice. I have not tried the skirt yet.

Quality
Thumbnail of user michellen1558
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I tried to process my return 3 times and was kicked out to an error message each time - I even tried to just get a credit and again kicked out to error message

Reason I chose this business:

Quick search

Reason I chose this product:

Looked good

Quality
Thumbnail of user joannem1219
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I waited several weeks for my products to arrive. While I will wear them all, I wouldn't order from Chicwish again as the delivery time is unreliable and the quality is only ok.

Reason I chose this business:

It was advertised to me repeatedly on my phone

Reason I chose this product:

For a wedding- they looked great on the model

Quality
Thumbnail of user marijap10
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Even tho the two items were shipped separately with one being shipped waaaaay to late I'm not mad for it. Support helped as much as they could. Items arrived and I'm satisfied with them very much so.

They responded quickly every time.
One problem that couldnt be fixed was that I can't see my order on my CW acc beacuse my acc was created after my innitial order.

Reason I chose this business:

You have amazing looking clothes and very unique unlike most shops.

Reason I chose this product:

They looked promising and unique.

Service
Quality
Thumbnail of user laureng899
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

My order was not delivered when the shipper said it was. It was nearly impossible to get in touch with anyone to figure anything out. Everyone involved put it on the other person. Finally received the package a week after it said it was delivered. Dress was not as described but top was nice.

Completely unhelpful.

Reason I chose this business:

Someone I know got a beautiful dress and had a good experience.

Reason I chose this product:

They looked nice and would be a good addition to my wardrobe.

Service
Quality
Thumbnail of user lindseyl239
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I've ordered a lot of beautiful pieces from Chicwish and almost 90% of them I wear often because they are so beautiful. The only complaint is it takes a while to ship to you.

Reason I chose this business:

The clothes are so elegant

Reason I chose this product:

They are such interesting and elegant pieces.

Quality
Thumbnail of user gayleh265
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Ordered several dresses from several different sites. I ordered them all on the same day. This order came first-within a few days of placing the order

I need to return one of the dresses and have tried contacting ChicWish several times and have had no success.

Reason I chose this business:

It had 2 dresses that I loved

Reason I chose this product:

They were perfect for the wedding I was attending

Service
Quality
Thumbnail of user margheritar4
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

The product it's really nice and I love it, perfect size and all. Just the marketing it's a bit misleading because it looks like more antique rose but it's much more bubble gum rose in person, but I love it anyway.

Delivery was not okay because it took almost 20 working days when I paid 20€ for fast delivery.

But overall it's nice quality.

The email go straight to the spam and it’s not easy to use the chatbot you have on the site. It should be changed in a much easier way to contact you, but the you were very accomodating anyway.

Service
Quality
Thumbnail of user neab5
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Overall the experiance was ok. The dispatch of the order is quite long, but If yo know this and calculate in your order, it is ok. What is not ok is how to make a retur equest. I can't do the return and I receive the order on 9th of August and today is 25th.

It was an automatic reply, as it is sunday.

Service
Quality
Thumbnail of user emmak516
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The order confirmation stated that there would be a notification of shipping. I never received this notification, so I was unsure if I would get my order or not.

They answered my question in a few days with a short answer.

Service
Quality
Thumbnail of user meghane59
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I feel like this has a lean toward fast fashion but the fit and quality were a bit better than your typical discount site. Items fit well and were better than expected.

Reason I chose this business:

Cute clothes on a budget, specifically for holiday things that won’t get massive amounts of wear.

Reason I chose this product:

I wear out my black sweaters and this one can double with my Halloween skirt and also just as a wardrobe staple.

Quality
Thumbnail of user poojad43
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

The checkout was pianfull.If I have a store credit and I manually type rewards i.e 449 points, it will give me an error message that I do not have ample rewards or something. It is when I used a lesser reward point, it allowed me to checkout. The site needs to be user friendly. The cart keeps getting empty out after some time and user has to add the items again and again.

Service
Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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