• ChicWish

ChicWish

Write a Review

Overview

ChicWish has a rating of 4.2 stars from 3,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1255
  • Value
    353
  • Shipping
    367
  • Quality
    3569

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,800
Neutral
265
Negative
289

Instant Feedback

24,729 reviews

171
See all photos
How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,978)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (418) quality products (84) return label (20)
Thumbnail of user tatianen
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

The dress is beautiful. The length and the back of the dress is just perfect!

Reason I chose this business:

I like the chic and elegant style of the clothes announces.

Reason I chose this product:

Looks perfect and elegant

Quality
Thumbnail of user daphnet46
2 reviews
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

Honestly I was so nervous because I thought I was not going to get it on time. I emailed customer service and they responded within 24 hours, I told them I was hoping to receive it before Easter and they told me it shipped. A day before Easter I received my item and was elated!
The skirt is exactly as pictured and great quality!

Tip for consumers:
Everything ships exactly as stated so if you want something sooner pay the additional shipping fee for express shipping!

Products used:
Great quality!

Service
Value
Shipping
Quality
Thumbnail of user sheilaj320
2 reviews
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

I enjoyed looking at the site. I just wish that when you selected an item and put it in the cart it would take you directly back to the page you were on. Instead you have to search and scroll through items you have already looked at.
It would also be nice to see the return policy without having to go look it up online,

Service
Quality
Thumbnail of user annef677
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase
Reason I chose this business:

Loved the dress

Service
Quality
Thumbnail of user hp149
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

First time buying and over all happy with everything

Reason I chose this business:

I was looking for a net skirt and chic wish had an extensive range

Reason I chose this product:

I fell in love with you he skirt and it didn't disappoint

Quality
Thumbnail of user deepikas59
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

Love the collections featuring top-notch products of great quality and style, all at decent prices.

Quality
Thumbnail of user lindan1536
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase
• Updated review

Had trouble signing in. I didn't find the site "User Friendly."

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Took several tries to purchase
November 29th, 2022
Verified site experience
• Previous review
Thumbnail of user nicolec2633
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

I love the product and fast shipping! I received my order within a week of ordering!

Quality
Thumbnail of user dianah799
1 review
0 helpful votes
  • Send Message
March 1st, 2022
Verified purchase

Love the dress I got. I wore it right away and received so many compliments on it! It's very flattering when worn and the color is so beautiful. The knit material is soft and comfortable. Quality is good and I love, love, love it! Thank you!

Thumbnail of user margareta925
1 review
0 helpful votes
  • Send Message
May 26th, 2022

Love this dress, the fabric is so pretty but I used the size chart to pick a medium and it is much more like an extra small. The shoulders, bust and arms are very tight and I will have to send it back.

Thumbnail of user seikok3
1 review
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

I had an issue with payment with Paypal. I tried several times, but I could not place an order with Paypal as I kept getting an error. I reached out to help support, but they were not helpful...In the end, I'm not sure if it's an issue with Paypal or Chicwish's website. I have no issues ordering with Paypal on other sites. I ended up paying with another form of payment which I didn't want to do, but had no other choice.

Service
Quality
Thumbnail of user dorothyg942
1 review
0 helpful votes
  • Send Message
November 10th, 2023
Verified purchase

I thought the sizing was way off, items ran small, and the pictures did not portray the items accurately ( sleeve lengths were not equal, and were 3/4, not full length as the online pictures showed). The styles and items were cute and I wished they would have fit as shown in the pictures, but sadly I had to return 5 of the 6 items I'd ordered. Some items did not have human models - which would have been helpful.

Quality
Thumbnail of user tonyac348
1 review
0 helpful votes
  • Send Message
October 11th, 2023

Do you have loads of money, and don't know what to waste your money on? Then, this is the deal for you!
Clothing that smells heavily of tobacco smoke, have defect seams, are no-true to size or to what they appeared to look like on the web-site.

Products used:
NONE!

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user patricias1524
5 reviews
22 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

Descriptions of the tops I ordered were completely inaccurate. The cream is yellow. The pumpkin has metallic gold threads and is 100% polyester, not 100% cotton. I bought both in size XS but was shipped one in size S. Terrible.

Tip for consumers:
When I contacted Customer Support to report that the items I ordered were advertised incorrectly and fulfilled incorrectly, the reply was “Take some pictures showing the issue of the items you received.”

Products used:
Ruched Long Sleeves Tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user sumayyak1
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Overall great service, responsive customer service and helped me get what I needed

Service
Quality
Thumbnail of user rapinderpalg
1 review
3 helpful votes
  • Send Message
June 16th, 2020

I love to shop from Chicwish. They always have new stuff and also with good prices. This is the best place to buy beautiful clothes like they have very unique variety of skirt that you can not get elsewhere. The Quality of stuff that you get here is excellent. They have very beautiful dresses also for every occasion. I totally recommend Chicwish to everyone.

Tip for consumers:
I highly recommend this to everyone

Products used:
All the products from them is best!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynnettan
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase
• Updated review

Cute and different but unwearable.way too long for anyone under 6 ' tall. Not as pictured when see it in reality. Very disappointing. Return process very complicated and don't have much confidence in that process.

Return process

Reason I chose this business:

Looked cute on website.

Reason I chose this product:

Looked cute on website.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Cute and different
February 4th, 2023
Verified site experience
• Previous review
Thumbnail of user damarisr47
1 review
8 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

I've been trying to contact them regarding an exchange I need. The numbers listed both aren't working numbers. I messaged them through facebook and instagram to no avail. My order shows as "Processing" but I already received the dress and it didn't fit. The system will not allow you to request an exchange or return unless you register for an account with them. I placed 2 separate orders and unfortunately I didn't register my account on the first order, the one with the dress that doesn't fit. Therefore, the system will not show my order and will not allow me to request a return / exchange. I'm afraid they will never get back to me and I will be out $70+ dollars for a dress that didn't fit.

Tip for consumers:
Cute overpriced clothes, non-existent customer service!

Products used:
Dress

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user nataliek58
1 review
10 helpful votes
  • Send Message
October 5th, 2018

I ordered a chunky cardigan which was described as 50% wool, 50% acrylic but in reality was 100% polyester, the colour was mustard in the photo but bright orange in reality and the sizing is off, very overpriced for the quality but can't be bothered to return after reading other reviews on how reluctant they are to refund. Overall best avoided as they aren't honest about description, quality and sizing.

Thumbnail of user lisam5753
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

Lovely clothes! Just too many to choose from!
Wouldn't pay full price for them, but very happy with the sale price and think it reflects the quality of the garments — skirts look as they do in pics, just feel sale price is a fairer price for the product. Would definitely shop the sale again.

Quality
Thumbnail of user tereseb28
1 review
0 helpful votes
  • Send Message
June 10th, 2023
Verified purchase
• Updated review

All items were not delivered and I had to contact the company to point out that fact. They promised to send me the missing item. Some time has passed since I contacted them and I hope the shipment will be delivered soon (still have not received it).
In addition, one of the items actually delivered was too large so I had to return it. The return was however not free, I had to pay 90 SEK (8 USD) for the transport. Will I be refunded for that cost? The company's terms and conditions are not super clear on that.

Still have not received all items ordered and a bit crossed I had to pay postal fees on my return package.

Reason I chose this business:

Item looked nice online.

Reason I chose this product:

Would be nice additions to the summer wardrobe.

Service
Quality
Slow homepage
April 7th, 2023
Verified site experience
• Previous review
Thumbnail of user paulr3063
1 review
0 helpful votes
  • Send Message
March 21st, 2024
Verified purchase

Nice to see photos of other purchasers of the same garment - very useful in addition to the "official" (model) ones. Easy website to shop on.

Quality
Thumbnail of user annek236
2 reviews
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

I returned the skirt, it was fairly simple to do. I did not receive a full refund as £4+ was taken off for the return postage. The quality was good but it was too short. The top I bought ( with the big bow) is lovely.

Service
Quality
Thumbnail of user nicoled1774
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

It was quick and easy from when I ordered till when I got it

Quality
Thumbnail of user michelleh2912
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase

Great overall company. I was concerned when reading some reviews and of course there can be errors or delays especially with a big company but my orders have been PERFECT! Great communication, tracking. I ordered one ordered and loved it so much that I went to buy more. The 2nd order I only got 2 of the 3 items, emailed the company, got a response within 12hrs and it shipped within a few days. They even followed up to make sure I got the missing product. I did have to return an item too (just didn't look good on me) simple process and was able to get the refund as expected

Service
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

How do I know I can trust these reviews about ChicWish?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ChicWish?