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ChicWish has a rating of 4.2 stars from 3,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,728 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
It was easy, and hopefully, it will arrive just as smoothly. The update is I did receive this order. I got an email from your support team on 1/31/23 telling me I needed to pick up a package from my local post office. I called and went to the Post Office and they could not find the box. I filed a claim I just reviewed my order and noticed the order number, I realized I had received the package.
I was hesitant at first to purchase anything but after reading the reviews, I'm glad I did! The quality of the material is great for the price of the product. Will definitely purchase again! Shipping was also as expected and was not delayed.
Despite reading some mixed reviews my experience was a good one. The ordering process was efficient, I was kept up to date with delivery and the product was good. As described, pictured and fit well...
After reading positive reviews. I order few items from chicwish. I have placed my order on 21st September 2023, still i can see order under processing. I also try to contact their customer support, but no response. I also message them on Instagram regarding my order, no response.
Please give me update on my order.
Tip for consumers:
no
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It arrived early and it's perfect. It's so comforting to put on. I am so happy with this purchase. I'm ordering another one in another color. My best purchase so far.
Tip for consumers:
Amazing material. Love the coat. Great service
Products used:
Classy black knit coat
Nice selection of dresses. Website is easy to use.
Checkout was simple & fast. Can't wait to get my dress, as the reviews were very positive!
I am very happy with my experience with the purchase and delivery.
I have purchased from ChicWish before and will again.
I loved the skirt!
Didn't like the dress, but happy that I received a rapid refund once I returned it.
Former satisfied customer
Wedding guest
Clothes look great, I got many compliments on the dress I wore, and one of the skirts fits well. The other is very large and the sweater is too small, hoping to exchange, because I still love how they look
Good, fast online. It is really a beautiful sweater. However, it is too heavy and a poor fit for me.
I am very short and small. It is not becoming to me. But it's beautiful and would suit someone else I'm sure.
I like the website, and the different inspiration on how to combine the different clothing.
But I dont like the clock that spins around to urge me to buy stuff. It stresses me and makes me more reluctant buy.
However I'd did end up buying 3 items. And they were in a really nice quality - I absolutely love them!
I had bought a skirt with mesh, it s beautiful love i am now ordering another one of the same but different color very happy, indeed the skirt is exactly as it looks it looks really good on me i love it
I returned the items I bought from them because the quality just didn't fit the price. A whole month goes by after I dropped off the items at USPS and still—no notifications from them on whether they'd even received my items. So I emailed them and within a day, I get an email saying that they'll check on my refunded items in the warehouse. And within that same day, they issued my refund. So, if I didn't ask them to give me my money back, they would've kept my money and the items. Sounds pretty scammy to me.
Tip for consumers:
Their refund process is long and winding. Won’t give you your money back unless you directly ask them about it after you’ve already returned your items.
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Okay so far… item was too large and was returned for a credit
The dress doesn't come close to fitting or being styled in a way that looks similar to the photo. The color is also totally different.
They looked pretty on the model.
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The quality is great for the price and shipping was fast too(I live in Canada). However I ordered xs which is typically my size but one dress I got was still a tad too big, but a shirt I got in xs was perfect.
Products used:
Long sleeve shirt, dress
https://pilzeshroom.com/
https://pilzeshroom.com/magic-mushroom-shop/
https://pilzeshroom.com/magic-mushroom-shop/
I love this skirt, it's so flowy and very comfortable. It is beautifully made and has 2 layers of a mesh fabric and 1 more layer of another fabric. It's perfect for summer and I recommend this a lot, and it looks even prettier in person.
Do you not expect a return or exchange even if you're within the timeline. You will lose your money and product. The size do not match up with US sizes. You cannot contact anyone at this company the number is listed do not go through. Beware of ordering from this company.
Tip for consumers:
Be aware of sizes. There is no customer service so we will not be able to contact anyone through returns or exchanges. You will not get your any exchanges as well.
Products used:
Kept only two items. The rest were sent in for exchange and no credit was ever given or product sent back. This is a fraudulent company very disappointed as you cannot contact anyone in customer service.
The website was super easy to use and the style of the clothes is so feminine and lovely. The reason for my 3 star rating is really only because of the sizing. I should have ordered mediums in everything but the three pieces were all lovely. The ruched shirt was a little on the thin side as my nude bra was visible through the back of the shirt, but it was a beautiful cut. The material for the dress and skirt were both heavier and the skirt in particular was a nice quality weight.
Unprofessional Company. Don't buy from them.
They advertised a size that would fit my frame, and it was way too large. I wanted to return it, and they will not give me an exchange form. Just a return label. I am tired of keep calling and writing and chatting with them.
Yes, the clothes are cute, but it certainly is not the frustration and hassle.
I now know why they are not BBB accredited. They don't even offer a customer phone number!
I rarely write any negative reviews, but this is just too unprofessional of a company. I wish it wasn't because I would still order from them if it were.
Tip for consumers:
I hate the fact that I got no response from the chat, phone message or email other than offering me an RMA. I kept asking for a return form to exchange for a different size, and they would not respond at all.
Products used:
A white open cardigan sweater,
I sent a message before purchasing about the need to receive the purchase before 12 September... you responded quickly with the invitation to notify you of the order number so my order could be expedited. Thank you for this!
The online purchase was a breeze. The delivery was a bit lengthy, but I was not surprised coming out of country. The dress was beautiful but the sizing was off. I ordered a medium but the fabric has no give so sent it back for a large. I haven't heard from them yet so I hope they have received the return and the correct dress is on its way!
Experience was good except I didn't get the 15% off my first order even though I provided my email address and phone number. Also it took a while to arrive.
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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