• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,966 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1253
  • Value
    353
  • Shipping
    367
  • Quality
    3557

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,797
Neutral
264
Negative
289

Instant Feedback

24,702 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,966)

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Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user jasnap4
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Excellent :) I got what I saw and the quality is excellent.

Service
Quality
Thumbnail of user isabelo55
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

All round I will add this site to my regular clothing option list.

Reason I chose this business:

Recommended

Reason I chose this product:

Was exactly what I was looking for.

Quality
Thumbnail of user heatherp1381
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

It was fine took a while to get products but they didn't appear the same as photos

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user roxannek102
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It was really easy to shop around.
Nice selection, good quality, and great variety.

Quality
Thumbnail of user katei44
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love this cardigan. So versatile, can be worn all year long. It's true to size, love that I had the option of choosing no wool. Great quality, want to get the pink next!

Tip for consumers:
If wool makes you itchy then select the all acrylic option.

Products used:
Sweater

Service
Value
Shipping
Quality
Thumbnail of user sandrah2921
1 review
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

I was really looking forward to receiving my order, however, wa really disappointed with both my items. It seems very difficult to return them

Reason I chose this business:

The clothes looked different from the usual high St fashion

Reason I chose this product:

Looked good on the models but not for me I'm afraid.Perhaps I'm too old

Quality
I tried to put a discount code in for my first order...
January 26th, 2024
Verified site experience
• Previous review

I tried to put a discount code in for my first order but it did not work. Advertised as 10% off for first order?

Thumbnail of user phylliss589
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Jumper is perfect fit, knitted stretch cotton fabric is beautiful.

Reason I chose this business:

Saw it on Facebook

Reason I chose this product:

Jumper was what I was looking for

Quality
Thumbnail of user malam22
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I enjoy shopping but feel frustrated as i would like to speak to someone re: my first purchase which arrived too late for my special day.I loved the dress and kept it. When i reported my experience i was told that i wouldget extra 10% to compensate which has been credited in my account.
My second experience of ordering 3 dresses was worse than the first as although the dresses are fab the delivery of the goods wasnt just late but was delivered and left in my garden alleyway which has no roof. I was horified to see the wet parcels- 2 dreeses arrived first and a week later the 3rd one.
There was no postcard through thr letter box either - this way any member at home could have taken it. Luckily whilst i was away i checked the email but was not at home to collect it..

Service
Quality
Thumbnail of user monikab147
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

I was prepared for late arrival, but I got my order within a week.

Reason I chose this business:

Like their feminin touch

Reason I chose this product:

Was eying with deir tulle skirts for a while

Quality
Thumbnail of user kathryneh7
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Website on my phone flicks back and forward a bit. Otherwise relatively easy to use. Size guide is helpful for choosing item based on body measurements. Delivery of items took 16 days.

Quality
Thumbnail of user priyaneeta
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

It was good and hassle free. My shipment came on time

Quality
Thumbnail of user susans6633
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Will decide after I receive the exchange...still waiting

wait and see

Reason I chose this business:

Purchased like products in the past and was very satisfied

Service
Quality
Thumbnail of user sophiea77
1 review
3 helpful votes
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May 2nd, 2022
Verified purchase

I would give them ZERO stars! I ordered my stuff March 11th for about $230.3 weeks have gone by and still have not received my shipment. The label says its USPS from California and just got notified that it hasn't even left China. I asked for my refund and they partially gave it. Will definitely dispute the charge. DON'T SHOP FROM HERE! Seems shady and definitely SCAMMY!

Service
Value
Shipping
Returns
Thumbnail of user tereseg21
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase
• Updated review

I received customer service support after I wrote my original review. One product was great and the other did not look good on me so I returned it. Now I am waiting for a refund.

I did not have a successful encounter with customer service the first time I contacted them but received better service after I wrote my review

Reason I chose this business:

I saw an advertisement on Facebook and I thought the clothes were cute.

Service
Quality
Very difficult to navigate entering my order as it...
November 4th, 2023
Verified site experience
• Previous review

Very difficult to navigate entering my order as it would not allow me to change my shipping and billing address. Also the chat with us feature sent me a message that no one was available to help.

Thumbnail of user meghans469
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Ordered a skirt and it arrived on time and nicely made.

Reason I chose this business:

Found the skirt online

Reason I chose this product:

It looked pretty

Quality
Thumbnail of user lucijam5
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Awesome, stunning stuff, so romantic and beautiful and feminine. Love the matching items for children, also ordered

Quality
Thumbnail of user charlesm2202
1 review
5 helpful votes
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March 12th, 2022

6 items. That's all I ordered. They mutilated my order starting with omitting the central piece of the entire $#*!ing thing. Then, they sent me two black items when it was clearly supposed to be one black and another of the same item in white. They try to ride the Covid excuse train but it's clearly a matter of laziness and/or outright stupidity and by that moron magic they managed to turn my 6 day shipping into 11. Imagine my rage when the items I had waited for were denied me by that same moron magic. Three FURIOUS emails not yet a single response. Like so many they want to be shielded from the results of their poor performance so it's not actually shocking that their listed phone number goes straight to Voice Mail WHICH IS MOTHER$#*!ING FULL. Not only will I never do any business with these idiots again, but I will make it a lifelong point to prevent others from doing so and hopefully spare them them the rip off that was so carelessly dumped on my doorstep.

Tip for consumers:
DO NOT ORDER FROM THESE MORONS

Products used:
I WANTED to use all of them. That was the point of making the order and waiting so damn long in the first place.

Service
Value
Shipping
Returns
Quality
Thumbnail of user natachab18
1 review
0 helpful votes
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April 10th, 2022

First I want to say CHICWISH has never fails me. I ordered before from them, I always get good complements from people and I always tell them where I purchased them from but never gotten to write a review, this time I feel like I have to do it. I want to say how amazing their products are starting from ordering until delivery time. I ordered three dresses oh my gosh I am speechless the dresses are wonderful true to size of course the materials are perfect feels great look great don't know what more to say CHICWISH stole my heart forever! Thank you thank you for making me feel like a celebrity!

Service
Value
Shipping
Quality
Thumbnail of user clairel299
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase
• Updated review

I liked the sizing guide that allowed me to browse products suited to my shape. Products arrived in a fortnight in good condition. I found the website could be difficult to navigate at times.

Reason I chose this business:

I liked the look of the products I'd seen advertised

Reason I chose this product:

The website put the clothes together in a look which meant I viewed clothes that I wouldn't have looked at before

Quality
I found the website a bit difficult to navigate as...
December 12th, 2023
Verified site experience
• Previous review

I found the website a bit difficult to navigate as pages were refreshing but slightly delayed

Thumbnail of user rebeccas2076
1 review
0 helpful votes
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May 11th, 2022

Ordered my product March 25th and have not received it yet. (it is April 11th)

Concerned when it will come in since I have an event Mid May. It has been saying it has been in processing this entire time and has not shipped.

Service
Value
Shipping
Returns
Quality
Thumbnail of user giselek5
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

First time on your website, i liked that you have many Cotton items as i am allergic to many materials and in need of nice cotton/ rayon tops!
I like what I ordered, they fit beautifully.

Service
Quality
Thumbnail of user ayshea.robertson
1 review
0 helpful votes
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December 9th, 2023

Not only did it take way longer to receive my dress, but now I am unable to return the item. You have made the system impossible to return for a full refund.
It's a complete con.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user biao
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Compra feita com facilidade, entrega em tempo. Correu tudo bem. Só poderia vir menos amassado, vestido muito amarrotado

Reason I chose this business:

Porque acho as roupas de muito bom gosto, combinam com meu estilo

Reason I chose this product:

Porque achei elegante, fiquei encantada desde a primeira vez que vi. Acabou dando a cor para todo um evento

Quality
Thumbnail of user najmehm
1 review
0 helpful votes
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December 12th, 2023

If I could I would give zero stars. Shipment took near 1 month and they are not my size. The material is super cheap compared to the price you pay. I have to pay $40 to return them. However, the site looks so scammy and there is no contacts. I don't hope they will pay my money back if I return these cheap looking dresses. They do not include the shipping label in the package and it's impossible to get the shipping label from their site. Awful costumer service. DONT BUY FROM THEM.SAVE YOUR MONEY AND TIME.

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissas3419
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

I received all of my items. They all fit well. They quality is good.

They replied immediately

Service
Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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