• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1252
  • Value
    353
  • Shipping
    367
  • Quality
    3554

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,795
Neutral
264
Negative
289

Instant Feedback

24,695 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,963)

Rating

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Other

Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user annmarien15
2 reviews
0 helpful votes
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March 31st, 2024
Verified purchase

Great items! Good quality! Arrived fast. Good tracking.

Quality
Thumbnail of user toniap30
1 review
0 helpful votes
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November 6th, 2023
• Updated review

The dress size small does not fit well at all! Made for a much larger,taller woman! Reached out to customer service and Christal replied right away to get my dress returned and a refund issued.

Tip for consumers:
Had to return- after a few computer glitches- customer service helped and a return was made!

Products used:
None

Service
Value
Shipping
Returns
Quality
Very easy to order
September 22nd, 2023
Verified site experience
• Previous review
I hope everything is as beautiful as the website shows!
March 29th, 2022
Verified site experience
• Previous review
Thumbnail of user brendap1739
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

My purchase arrived on time and I was pleasantly surprised at the quality..

Quality
Thumbnail of user ab1215
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

……::::::::::::::;;::;;:; ;)) 6643;,)£6(;:32/ :() )66;:5

Quality
Thumbnail of user jordans201
1 review
2 helpful votes
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November 20th, 2019

I was nervous about ordering from an overseas company at first, however, the skirt arrived in a short amount of time, fit perfectly, and I get tons of compliments:)
I've ordered from other overseas companies before with horrible customer service and return policies, but I will be ordering from ChicWish again.

Thumbnail of user slavicak3
1 review
0 helpful votes
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June 27th, 2022
Verified purchase
• Updated review

Very good experience, my delivery came in 3 weeks like they said it will. I would like that they offer paying with credit cards, not only PayPal. Happy with the dress.

Quality
Good experience, would like that they offer paying...
May 30th, 2022
Verified site experience
• Previous review

Good experience, would like that they offer paying with credit cards, not only PayPal.

Thumbnail of user shravanic3
1 review
0 helpful votes
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June 1st, 2022

The fabulous skirt I just loved it. Comfortable to wear.the shirts were very high quality and they look exactly as they do in the photos. I would 100% recommend this shop

Thumbnail of user andrianav1
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

The communication with customer support was excellent.

Excellent service

Service
Quality
Thumbnail of user jennys525
1 review
0 helpful votes
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January 11th, 2022

Great return policy! Most products (obviously not all) are better in person than in the pictures. Received items on time and the quality is comparable.

Thumbnail of user lorraineu15
2 reviews
0 helpful votes
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March 30th, 2022

I love the pants. They are a great color and true to size. Very comfortable to wear. Now I want to order more in different colors. However took a little longer to get than expected.

Service
Value
Shipping
Quality
Thumbnail of user merajsstudio
1 review
4 helpful votes
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January 23rd, 2024
Verified purchase
• Updated review

Shopping experience was great but Chicwish needs to come up with a pointing system or extra discounting system for frequent customers.

Service
Quality
Chicwish dresses
November 3rd, 2023
Verified purchase
• Previous review

Excellent website! The quality is absolutely amazing! Whenever I wear anything from Chicwish, I get plenty of compliments!

Service
Quality
Timeless Favorite Chiffon Maxi Skirt in Lilac
May 25th, 2023
• Previous review

Received this beautiful, elegant, gorgeous skirt today! Extremely flowy! For reference, my waist is 26" and ordered an xs.even though the measurements for xs were 25.5 inches.but it fit perfectly fine! Probably slightlyyyy lose! With a thin sweater tucked in, it will work perfectly fine! Thank you, Chicwish! <3

Service
Value
Shipping
Quality
Thumbnail of user richardn1608
1 review
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

Nothing fit, and when I tried to return several items, got short responses that didn't answer my questions.

Little or no response and when they did, it was short and did not answer my questions.

Reason I chose this business:

Thought their product looked good and was affordable, but in reality, more headache than it was worth.

Service
Quality
Easy to order
January 21st, 2024
Verified site experience
• Previous review

Easy to order. Will review again once products have been received!

Thumbnail of user nikkig128
2 reviews
0 helpful votes
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February 13th, 2024
Verified purchase

Website was extremely user friendly! Really liked that it was fast and convenient and didn't take me to random pages to find what I wanted

Quality
Thumbnail of user pamelad1641
1 review
0 helpful votes
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November 23rd, 2023

I bought two skirt outfits that I saw advertised on Facebook. I absolutely love them and I've gotten a lot of compliments on them. I'll definitely be buying more from Chicwish.

Thumbnail of user breannei4
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

The dresses I ordered were as advertised. Both stunning and in good quality. I found they fit smaller than western sizes and it could be because they are made in China. Order a size up!

Quality
Thumbnail of user charlotteb742
1 review
0 helpful votes
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July 16th, 2022
Verified purchase
• Updated review

A smooth order process. I was a bit concerned about the shipping insurance extra fee but someone on the ChicWish team reached out to me to help very quickly. Looking forward to receiving my clothes!

Service
I think asking for the customer to pay shipping insurance...
August 12th, 2022
Verified site experience
• Previous review

I think asking for the customer to pay shipping insurance is pretty dodgy and makes me not trust your brand. Let's see what the clothes are like but wouldn't recommend you to anyone yet

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user reenag13
1 review
3 helpful votes
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July 2nd, 2022
Verified purchase

This skirt is gorgeous. It's the perfect holiday flowy skirt that looks beautiful with any top. Great material too that doesn't crease. I love it so much I've ordered it in a different colour too!

Service
Value
Shipping
Quality
Thumbnail of user nalinik10
2 reviews
0 helpful votes
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January 27th, 2022
Verified purchase

At first I was hesitant to order from this site but I must say I was pleasantly surprised when I received my package. Good quality items and just like the pics!

Products used:
Skirts

Quality
Thumbnail of user tinaw630
2 reviews
0 helpful votes
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March 10th, 2022

This is my first order and was very pleased with the quality of the fabrics and the design. I am returning one dress only because I don't like it on me. I will certainly be ordering again.
Thank you

Products used:
dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user monikam64
1 review
2 helpful votes
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May 19th, 2020

I bought 2 skirts from chicwish. I'm pleased with both. They're good quality, super cute, and unique. I had a great shopping experience and both arrived in less than 2 weeks.

Thumbnail of user lisab5468
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Good service. Easy to use. Great products. Good quality

Reason I chose this business:

Saw it on Facebook

Reason I chose this product:

Liked the look of them

Quality
Thumbnail of user hellam2
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

////////////////////////////////////// :/: /////////////::: :// /////////////////////////////////////////////////////////////

Quality
Thumbnail of user robinl559
2 reviews
0 helpful votes
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December 29th, 2021
Verified purchase

Beautiful clothes. Not feeling comfortable with the sizing. Pink fit well. I wear a 14 and ordered XL-XXL. The cream sweater (also a XL-XXL) was 4" smaller so doesn't close.

Service
Quality
Thumbnail of user michalinas2
1 review
1 helpful vote
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July 21st, 2019

I am so pleased I took a chance on chic wish. The clothes are great quality and on trend. It's my favorite place to shop for special occasion clothes now.

Thumbnail of user ellenal1
1 review
0 helpful votes
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March 30th, 2024
Verified purchase
• Updated review

Very chic and feminine clothing. Easy to organize purchases.

Quality
I am delighted.
March 6th, 2024
Verified purchase
• Previous review

This dress was delivered very quickly. I was delighted. Everything I have ordered is distinctive and has great flair and elegance.

Reason I chose this business:

Beautiful product line.

Reason I chose this product:

Very stylish and feminine with refined taste.

Quality
Gorgeous elegant clothing
August 23rd, 2023
Verified site experience
• Previous review
Very good shopping experience
August 10th, 2023
Verified site experience
• Previous review

Very good shopping experience. Elegant and beautiful skirt. Distinctive styling.

I Love this Elegant Jacquard Look!
June 8th, 2023
Verified purchase
• Previous review

Shopping is very easy and the recommendation for sizes really help alot.

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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