• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1252
  • Value
    353
  • Shipping
    367
  • Quality
    3554

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,795
Neutral
264
Negative
289

Instant Feedback

24,695 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,963)

Rating

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Other

Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user ciaram80
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Poor Shopping experience A's delivery very slow indeed.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user alessiap14
1 review
0 helpful votes
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March 17th, 2022

My first experience with Chicwish is GREAT! The products are perfect and the shipment too. Great customer care answer (kind, fast and complete). Thank you

Tip for consumers:
Only be patient for shipping time, but anything is urgent!

Products used:
All the products

Service
Value
Shipping
Quality
Thumbnail of user merylinm
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

I prodotti sono un po' migliori rispetto ad altri siti di vestiti che vendono capi a bassissimo costo ma di pessima qualità. Tuttavia, visto il prezzo di alcuni capi (buoni ma non super economico), mi aspettavo una miglior qualità dei tessuti.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user katarinabanda
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

The clothes I actually received were nice and arrived in a timely fashion, but only part of the order was in the package and no information about the rest. Currently in contact with customer support.

Products used:
Didn’t yet receive my full order….

Thumbnail of user debbiev162
1 review
0 helpful votes
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March 8th, 2022

Just love this skirt You can wear heals, flats or boots. Love pairing with my combat boots and leather jacket. An awesome piece to add to your wardrobe to dress up or down. Just magical!

Products used:
Skirt

Service
Value
Shipping
Quality
Thumbnail of user claudiac98
1 review
11 helpful votes
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June 26th, 2018

THIS IS THE BIGGEST JOKE EVER! I got some items from this scam website and I didn't even receive an email to confirm the purchase. DONT BUY ANYTHING FROM THIS JOKE THAT MAKES PEOPLE THINK IS A REAL COMPANY. Very annoying by this, the worst night of my life!

Thumbnail of user floraf37
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Purtroppo ho reso tutto purché non riuscivo a riadattare al mio corpo...

Ok

Service
Quality
Thumbnail of user barbaram1562
3 reviews
0 helpful votes
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March 26th, 2024
Verified purchase
• Updated review

Easy ordering. The skirt was not what I was looking for when I received it. The

Reason I chose this business:

I thought the skirt was cute. Ha ha. It’s huge, flares out, thick and defective!

Reason I chose this product:

See above response!

Service
Quality
Easy stuff far
February 11th, 2024
Verified site experience
• Previous review

Easy stuff far. Will see what the quality is like when received!

Thumbnail of user breej16
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Super cute stuff and very easy shopping and check out experience! Everything is super high-quality. It's almost like everything was handmade. I'll definitely be buying more from here.

Quality
Thumbnail of user eliiem
1 review
6 helpful votes
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November 9th, 2017

Cheaply made and not good quality. I bought 3 items that cost $150 total rubbish and to receive a refund it cost $63 dollars to return. Very disappointing!

Thumbnail of user debbiew1181
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Love the quality of my pants and I received them very quickly.

Quality
Thumbnail of user suchandras
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

It was fantastic wearing the dress …fitted well really looked stunning ………

Quality
Thumbnail of user tracyb1554
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Shipping is fast and the items I've ordered are quality!

Reason I chose this business:

Cute clothes, good prices.

Quality
Thumbnail of user maryannc235
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Site is easy to navigate, choose and pay for your selected items.

Reason I chose this business:

Came across site and Chicwish has many beaitiful clothes and accessories to choose from will buy again from here.

Reason I chose this product:

It looked classy and beautiful.

Quality
Thumbnail of user ginak176
1 review
0 helpful votes
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February 27th, 2022

My jacquard skirt that I ordered. I normally am a16 in skirts i ordered a 16 and its way too big the sizes are way off its huge on me and the skirt goes down to the floor and flows out like a wedding dress. Hugely diappointed. Golden Leaves Jacquard Midi Skirt

SKU: B*******

Service
Value
Shipping
Quality
Thumbnail of user orianam7
1 review
0 helpful votes
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April 2nd, 2022

I bought a dress and is so beautiful, the same as the picture! Also i wanted for an specific date and they made everything so I could received it on time!

Thumbnail of user ghadaa32
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Excellent and helpful customer service.When you send them an email, they respond quickly and solve your problem. It's really great.

Service
Quality
Thumbnail of user kristelc6
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I thought my order was taking a little longer than I thought it would. I contacted chicwish they immediately got back to me. On line sites don't do that. I'm definitely going to be a customer..

Tip for consumers:
I was surprised how good the quality of clothing was.

Products used:
Skirt and shirt

Service
Value
Shipping
Quality
Thumbnail of user sandrined17
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Very smooth customer service, easy to order and to return items.

Reason I chose this business:

Very good quality items, well made.

Quality
Thumbnail of user lindas3192
3 reviews
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

Highly recommend this beautiful top. The emerald color could be for the holidays or a nite out.

Reason I chose this business:

Cute stuff, in my size. Other companies start their sizes at 4 - 6. I am XS.

Reason I chose this product:

Loved the color and the shape of the top.

Quality
Very user friendly
February 16th, 2023
Verified site experience
• Previous review
Thumbnail of user peggyy49
2 reviews
2 helpful votes
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August 25th, 2023
Verified purchase

I kept seeing ads on facebook for Chicwish. I loved the look but had never heard of them, so was skeptical if I'd ever see anything I ordered from them. I took the chance, and am glad I did!

Quality
Thumbnail of user claribeln3
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Okey so far because this is my first time purchasing with you and I wasn't sure to purchase because I have 15%off discount because first time and it was so hard to apply that discount, I was looking your phone number but it looks like you don't have one. I really hope that if I have to return something that I will not have problem with you, because I will do something with BBB. Thanks.

Service
Quality
Thumbnail of user mariamy6
1 review
0 helpful votes
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May 3rd, 2022

Quick and easy! It came sooner than expected. Some of the clothes were smaller than I thought, but my size changes from week to week :) Great quality. Loved the dresses and skirts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user franj58
1 review
0 helpful votes
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February 6th, 2023

The skirts are nice, long and comfy! I like the skirts that have the elastic band that stretch that way if I decided to order a medium it will still feel snug enough.

Products used:
skirts

Service
Value
Thumbnail of user melindaw208
1 review
1 helpful vote
  • Send Message
February 27th, 2022

Received my dress after a lengthy wait and the quality is terrible, not worth the price tag, won't reorder. To hard and costly to return. Paid $129 AUD for a dress that looks like it cost $3 to make

Tip for consumers:
Don’t bother

Products used:
You can get a refund but have to pay to return item overseas.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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