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Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,941 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.

service
116
value
108
shipping
104
returns
51
quality
105
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How would you rate Chrono24?
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California
1 review
0 helpful votes
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First time user.
January 27, 2025

Overall experience was good, some phases were a bit confusing but with a little patience all worked out.

Date of experience: January 17, 2025
Colorado
1 review
0 helpful votes
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Platform Success
December 20, 2024

It is difficulty to find a platform that is prioritizing both customer and vendor security, while making transactions seamless. Chrono24 is doing a great job making this work for watch enthusiast, especially in the global context. Well done!

Date of experience: December 10, 2024
Texas
1 review
0 helpful votes
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Review
December 29, 2024

I was pleased with Chrono24. The process was easy and was able to negotiate directly with the dealer. Everything was handled very well and was confidential to the parties. I would certainly use Chrono24 again.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Great site
February 22, 2025

Great experience. Fast shipping and return policy.

Date of experience: February 12, 2025
Pennsylvania
1 review
0 helpful votes
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First purchase
February 16, 2025

My first time purchasing through your app and I will definitely do more shopping through this

Date of experience: February 6, 2025
Florida
1 review
0 helpful votes
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Wrong watch, Great result.
October 21, 2024

I was sent the wrong watch by the dealer and totally freaked out! Chrono assisted in the return and refund process and communicated with the dealer for me. Very streamlined process and thankful everything worked out. Not my first watched purchased through Chrono, makes me feel secure that they will protect the buyer!

Date of experience: October 9, 2024
Florida
1 review
0 helpful votes
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Filtering and searching can be frustrating
December 20, 2024

Often times when selecting a filter, whether it is a complication, style, function or material, many listings are returned that do not match the filter. This is likely due to the seller posting incorrect info, but it gets frustrating.

Date of experience: December 10, 2024
Florida
2 reviews
0 helpful votes
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Smooth as can be….
January 11, 2025

Extremely pleased with how well this transaction was handled by Chrono24 and the seller in Hong Kong. My first purchase through Chrono24 and I will not hesitate to do so in the future

Date of experience: January 1, 2025
Brazil
1 review
0 helpful votes
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Avaliation chrono
January 31, 2025

Very good website and app, simple, very reliable and always concerned with offering a great experience

Date of experience: January 21, 2025
Virginia
1 review
1 helpful vote
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Did ok
October 5, 2024

I had multiple problems with the site and how it's run. I was told I could transfer funds to another purchase when the first one failed. They retracted that in 12 hours. I bid on another watch separately and all the sudden credit card purchases were removed for me. I tried Apple pay and they came back and said they don't use Apple pay. Then they wanted a wire transfer, which I didn't have. I lost a watch due to these circumstances. Communication was abysmal, no justifications or personnel to assist, I had to reach out several times sometimes without a personal response (i.e. Computer generated). My interactions with eBay are better. Recommend you work on this.

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
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My first order with Chrono 24
December 27, 2024

I found the experience seamless and one I would go to in the future as a first stop. After doing business with some other providers I found this experience with Chrono 24 easy, reliable and I feel, trustworthy. Thanks.

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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Safe and selection
January 28, 2025

Chrono24 has great selection, you can always find the piece that you are looking for and the transaction process is safe and efficient.

Date of experience: January 18, 2025
Illinois
1 review
0 helpful votes
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Great experience
February 17, 2025

It was great to shop on the website site. Thank you 🙏 and I will definitely purchase again

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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Great experience
January 29, 2025

I had a great experience. It felt much safer than Ebay and customer service and communications was great. I will be using Chrono24 again.

Date of experience: January 13, 2025
Iowa
2 reviews
0 helpful votes
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Chrono24 Scores Again!
October 3, 2024

This was my third purchase through Chrono24 and everything went very well.

Search and filtering features saved me time and notepad allowed me to save watches for more in-depth review!

As noted in my other reviews, I'll be back!

Date of experience: September 23, 2024
Florida
1 review
0 helpful votes
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Recent Chrono24 Purchase
February 15, 2025

Customer-friendly item browsing (shopping) process, followed by a smooth purchasing process

Date of experience: February 5, 2025
Massachusetts
1 review
0 helpful votes
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Five star review
October 29, 2024

I logged into Chrono24 and the first watch that I saw ended up becoming my first ever Rolex. I am very pleased with my purchase. The seller was amazing. They also received the five star review.

Date of experience: October 19, 2024
Mauritius
1 review
0 helpful votes
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The purchase process went very smoothly. From before to after the purchase, i was kept updated and all my questions were answered immediately by email & via mobile app notification. Watch arrived in perfect condition. Thank you so much!

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
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Great Experience
February 15, 2025

Fast, professional, well informed throughout process, and watch was as described

Date of experience: February 5, 2025
Washington
1 review
0 helpful votes
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Falling a little short on shipping time!
December 15, 2024

The last 2 watches I purchased were advertised if the order was completed before a certain time they would get there the next day. Neither showed up the next day. I still think it's an ok place to buy watches for good value but I want the advertising to be accurate.

Date of experience: December 5, 2024