Overview
Chrono24 has a rating of 4.7 stars from 2,941 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Chrono24 put all my concerns at rest regarding the purchase of a luxury watch sight-unseen. It is a very daunting task to send thousands of dollars to someone without ever seeing the watch in person. Chrono24 gave me confidence in my purchase and I will definitely be using Chrono24 again in the future.
They do not care that the seller doesn't follow the rules of shipping. Then Chrono24 holds the buyers money even though they did nothing wrong. I currently don't have the watch I thought I purchased and they will not refund me my 37k until the seller gets the watch back, they have offered no eta to when that will happen. So I have no watch and I'm without my 37k.
Chrono 24 walked me throught the complete process. I was assured the watch was authentic and as described by dealer. Would buy again thronght Chrono 24
I don't like that we can't remove the "suggest price" option as a private seller. I'm tired of low-ball offers. I also dislike that we cannot tell if private sellers have sold before and I can't show that I have sold before, even though i've sold many watches.
It is a very smooth transaction, a fast shipment and is highly recommended.
A bad experience could have been avoided had the watch been described correctly. Size and measurements are or should be a must
Seller shipped the watch with in- what? Hours of being purchased. Watch was exactly as described and fairly priced.
I can find just about any watch I'm looking for at this platform at competitive prices.
Chrono24 allows me to purchase luxury items with confidence. I was able to seamlessly browse their listings, find the exact watch for which I was looking, communicate with the seller, and complete the transaction. From start to finish, it was an enjoyable process that efficiently yielded the desired results. I would use Chrono24 again when looking for my next watch.
I'd say there was some hesitation at first but quickly got comfortable with the process and ability to return should I not be satisfied. Very happy with purchased and the inter-workings. I'd do it again, but will enjoy my Panerai for now.
I would use the platform again. It facilitates trading
This was a very small transaction. The seller was extremely responsive and shipping was very quick. Highly recommend using these folks in the future.
I love the guarantees and escrow services offered by Chrono24. It is the main reason I would buy a watch online from someone I didn't know. The transaction process was smooth, seamless, and uneventful. Exactly what I want.
With eBay doing the authenticity guarantee, this is the biggest thing I care about and I am glad of your policies.
Chrono24 responded quickly and professionally when I made inquiries. The purchase process was easy and seemed safe. The return process was easy, however I ultimately decided to keep the watch. After I cancelled my return I still received a couple of emails telling me to send back the watch. There are a couple of less than accurate claims in the listing. It is unclear to me if Chrono24 has acknowledged my specific complaints about the seller's listing or if any actions will be taken. Perhaps I simply expect too much. Overall I am satisfied with my purchase as long as the watch continues to perform flawlessly as one would expect from a new, genuine Longines watch. I would use Chrono24 again and I would even purchase from the same seller again. I want to have a good relationship with the people from which I buy watches. The overall experience was decent.
Found a seller and bought a new watch at a reasonable price. Transaction was seamless and my watch is 100% authentic. I will be using this site again in the future.
Everything is easy to use and easy to buy and safe it has everything you need
Everything went smoothly and I am very satisfied with purchase experience.
Chrono24 has allowed me to make purchase with confidence. Although one has to be open and flexible with purchases, everyone is slight different than you would think and there have been slight hiccups with items. But great and invaluable service overall. Thank you!
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- Karlsruhe, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members