Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
An absolute scam
After removing the ad online, I receive a message from Chrono24 that a potential buyer apparently confirmed a deal outside of the platform (which didn't happen), and now they try to charge me a commission!
Beware that this platform will try to charge you commission even if you removed your ad and decided to keep the watch, without even checking with you first! Absolute disgrace for a platform like Chrono24.
I bought an AP Offshore 42mm watch on Chrono 24, and it's by far the safest best place to get a high end time piece. From your computer, you can literally shop all over the world for your time piece. I will only buy in the US, so you can create filters to appeal to you. The process is safe and secure with Chrono's built in safety measures and 100% guarantee. I received my watch in one day!
I only buy watches thru Chrono24 now. Safe transaction that allows you to validate item. Communication is simple. Payment is simple. Escrow is super secure and really creative.
Best selection and best process on the internet
First time using this site and first time buying a used watch online. The process was rock solid from beginning to end and I ended up with the watch I wanted for the lowest price I could find anywhere.
Overall experience was excellent. The only thing you have to be careful is that you do not provide personal information like SS to someone who is requesting it. I had someone who claim to be from Fedex asking for my social to fill out importing documents. Fedex will never send you email or call you for social #.
I enjoy Chrono24.
The only issue I have, is that no one is available to chat with me on Saturday or Sunday.
I understand their business model, but a simple chat option (outside of normal 9-5 business hours) could alleviate my concerns.
In my case, I was unsure of the sales tax (is it my State or the selling State's rate) and as I clicked thru the order, boom, it became and order that had to be canceled. Luckily, the receiving dealer was online and responded immediately. I will definitely be buying on Chrono24.
I bought a watch rom Chrono24 which did not have an original buckle. The dealer basically sold me a watch without an original buckle and strap without explicitly stating in the watch description that the watch does not come with original buckle and strap. There was no clear picture of the watch which showed the buckle except for a blurred out picture. I am starting to question the authenticity of the internals of the watch. Chrono24 doesn't necessarily protects the buys. Dealers are safe here
Seller was prompt in communication and shipping (especially given the current constraints). Item was as described and is superb.
The only issue is that I received product and the band appeared slightly discoloured. I started to wipe it and it seems to have been residue from a poor polish job (it was noticeable near the inner links), which I resolved.
I already left a full review of my experience. I said that I was astonished by the speed with which my watch was sent from the Netherlands to the UK. It came well packaged. Communications were good. Tracking information was detailed and accurate. The Junghans watch is, of course, superb. I am now considering purchasing a 059/2022. 48 or a 059/2020. 04 and would definately use Chrono24 again.
I was a little sceptical at first as when buying anything over the Internet, especially at the values of the products on offer, however my fears were unfounded as the whole process couldn't have been easier and more secure.
I would recommend Chrono24 to anyone interested in buying a luxury watch, everything promised was delivered, on time and to a great value. I will be using them again.
When it comes to spending quite a bit of money on a timepiece one should always be concerned. If you are looking for a quality timepiece at a fair price, look no further than Chrono24. The selection is outstanding and purchase process is secure. When it comes to investing in a sought after timepiece, feel secure that Chrono24 is the only on-line resource to turn to.
I had not heard from the seller for a few days. Reaching out to Chrono24 and their customer service rep got back to me fast and contacted the seller to engage with status updates on shipping and delivery details.
Navigating the website for the luxury watches is a simple and enjoyable experience. The selection and pricing are both very competitive. I have purchased many of the pieces in my modest collection through Chrono24 and I highly recommend them.
Before getting the GS, I have never purchased a timepiece from an online resource like Chrono24. So one might imagine that I had my reservations. But, based on my one and only experience so far, Chrono24 makes the online watch-shopping experience easy, convenient, and it appears to me that dealers can provide excellent service through Chrono24 with great ease, making purchases a secure, and dare I say, fun, experience. Great experience thus far; and if the retailers that go through Chrono24 are as good as Happy Time, then I would recommend C24 to anyone looking to buy an authentic watch at a great price! (Yes, my GS came brand new, and showed up with all the literature, packaging/boxes, and the warranty is still good!)
The seller answered fast and was super helpful regarding sending additional photos and answering all my questions. Watched looked even better in real life and it was shipped the same day as payment was approved. Love love love my new Rolex. Thank you so much!
Have used to buy and sell 10X over. So far, transactions have been quick and trouble-free. Their platform provides access to a customer base far surpassing what you can get on Ebay, FB, or other services.
This was my first time using Chrono24 and I will admit I was a little nervous. After reading reviews and their policies, I decided to give it a try and I'm glad I did. I got a great watch at a fair price. I would not hesitate to purchase on here again in the future.
I have bought several watches via Chrono24 and so far my experience with the watches I have bought has been very good. I've also sold a watch through them and find the process to be fairly easy and straight forward as well.
Well, got what I wanted, swiftly, and the communication from Chrono24 was just perfect. Particularly, I like the very comprehensive vendor grading, and the interface, too, which makes using the site very easy, and, to be honest, even into a real pleasure.
This was my first time buying a watch online, the platform works great and you feel, as a customer, protected all the time. It is nice to have a big good established company on the side of the customer. I would recommend.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.