Overview
Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
I've bought nine watches on Chrono24 from all reputable dealers at great prices with accurate descriptions. I returned a couple, and it was very easy to return.
Online watch purchases stress me out. I like how Chrono24 has systems in place to ensure the process is managed safely. Huge selection. Great app. Big fan!
My experience with Chrono24 was an excellent one I recommend it to everyone who is interested in buying watches of a great value!
Thank you very much
Reliable site so far, trusted checkout with escrow account should be a standard for all sites selling high value products and would avoid many frauds.
Goods were sent on time, very well packed, in perfect condition, and as per the description. Extremely smooth process, with spotless follow-up.
Highly recommended
Amazing! You can find any watch you're looking for here! Great customer service. Buying experience is very safe and friendly! Will buy through Chrono24 again!
Almost half a million watches to choose from. Verified dealers. Secure escrow payment system. I just don't see how this service can get any better. Highly recommended.
I've purchased over 5 pieces from Chrono24. Every transaction has been easy and always gets top attention. Great service, escrow, monitoring... live this company!
Absolutely great resource - checks all the boxes with regard to watches - pictures, specifications comparative perspectives, value trends, availability and more!
I have been contacting customer support since Dec for an issue I have with a buyer and the customer support is managing it in the worst way. Guys stay away from Chrono if you dont want to have a headache I have. I sold a watch to an Indian Guy ( DR DUKE JASPAL: he is a scammer avoid him) and he is trying to lower the initial sale price that I refused, I asked the customer support many times to get the buyer to return the watch but the customer support keep sending me another lower price, I am not sure if they dont understand English or not. This is getting frustrating. Guys stay away from this website.
Bought a Watch accepted offer by seller days later get a email from Chrono24 cancelled order revocation seller and chrono24 won't reply or offer any more details still Waiting for my refund
The website was easy to sort between watch brands, watch series, professional sellers, private sellers and new versus preowned. The escrow process and authentication promise gives a buyer comfort.
This buy went smooth and fast!
The outer box had a small damage in the corner thou, but otherwise the product was in the descriped condition.
Best regards
Niki
Hi Everyone,
My customer experience with Chrono24.com is a nightmare.
I was looking for a while my dream watch and I felt in love with a Submariner 5513 from the 80's on Chrono24.com. I got only good feedbacks from this marketplace and his good reputation.
So, I made a proposal to the seller which is Collectors Coins & Jewelry of Baldwin in NY State, USA. Their website is Collectors1946.com.
I proposed an amount below the price published on Chrono24 and they explained to me that can provide me a better price/negotiations if I order through their own website. They also told me they have an agreement with Chrono24.com to sell off the website.
I felt confident and in trust and I ordered the watch. It was in March 2018.
Some weeks later, I decided to send it to a watchmaker to clean the case and watch, and perform a very light polishing. When we opened the case, what we saw was a disaster: The caliber was the one of the 5513 (1570 instead of 1520). I felt really abused and ashamed. My trust has been hurted and I paid a watch 2 or 3 times his real value.
The caliber 1520 was clearly mentioned in Chrono24. Com.
Now, I'm discussing with the seller and I have contacted Chrono24.com to find a solution.
So, avoid this marketplace and I advise you to go to brick and mortar shops if you want to buy a Rolex. There are so many cheaters who are profiting from the attraction of this fantastic brand.
I will update my post accordingly to the solution COLLECTORS1946.COM or CHRONO24.com will propose to me.
Chrono24 has a very good offer of watches and also the Price- Performance is very good.
Questions were answered immediatlely and competently.
With pleasure again!
I just made my first purchase through Chrono24 and the process was smooth and easy. I got the watch I wanted at a good price. I couldn't be happier with the experience.
V/r,
Dale
Real easy to deal with through Chrono 24 it was simple quick and easy to track the watch to the delivery. I purchased several watches on chrono24 and will continue in the future.
I was very happy with the service I received from Chrono 25, when I was having a bit of trouble with the seller they were very quick to contact the seller and sort it out. Well done them.
Fantastic experience! I'm very happy with Chrono24, has been a fantastic platform to buy some watchs to my collection. Soon I'll be a seller and, hope that the experience will be has good has buying.
What i see in web site images i got the same and 100% original product,
Im from india and I buy watch from Germany
Its only possible from crono24.com best website ever, i got my dream watch
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members