Overview
Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
I received my watch well packed and in good condition. Fast delivery, ordered on friday, received on tuesday. Chrono24 is a very good site, and trustable.
When I decided to purchase a Rolex, Chrono24 was the best place to make my purchase. After researching the current Rolex market, Chrono24 offered the best selection to choose from at great pricing.
First time I bought a watch on Chrono 24. I had a good experience.
The transaction and delivery was fast and the description from Prestige Time very accurate.
I purchased a Hublot Ferrary watch from Chrono24 with warranty and after a few months, the Ferrary sign (Horse) got out of it 's place and watch is not working because of that. I took it to Hublot store in Rodeo Dr (Beverly Hills) and they checked it with serial number and told me that warranty never been activated by seller. I contacted Chrono24 and told them the story and they said that Chrono24 got this watch from Watch My Diamonds and made me to call them and deal with them and after a few days back and forth with them, now Watch My Diamonds asking me to deal with Chrono24. Still it's not solved and I can't use my watch and they say I have warranty but when I ask to send me the proof so I can ask Hublot to fix it, then they don't answer. Be careful this is a scam company.
Chrono 24 was somewhat slow to respond to my questions but the responses I received were accurate and helpful. The payment mechanism worked well and was secure. I will use Chrono 24 again.
I've made 2 purchases with Chrono and I am incredibly satisifed about how fast I received my watch. I had both watches independently authenticated to be certain and both were legit.
Chrono acts a listing company for the actually seller. The check out through Chrono was a little difficult. I received the watch and everything was as described.
Everything was fast and easy! First time buying from Europe, but there were no problems. The watch was delivered in a very timely manner.
It was the first time I ordered something at Chrono 24. I was pleasantly surprised at the quick response, negotiation and placement of the order. Trustworthy.
Avoid them. I bought a watch from a private seller. The listing said it was sold with original papers. Upon delivery I checked only that the watch was working and put it back in the box as this was a present for my father. Several days later, when I offered the present, my father noticed that the day after wearing it, the watch stopped working. Then I looked at the paper and realised those were not original. The leaflet was for a different watch whilst the card had been manually overwritten! I had to bring the watch to a bulgari shop who is asking the price I paid to repair.
But chrono 24 is the typical company that applies abusive T&C, so as the 7 days had passed, they didn't care whether this was a fraudulent listing and the seller was a scammer. They had their commission, which is all that matters to them.
Be warned. Much better platforms out there. Yes, the seller is the one who was a scammer, but what's shocking is that chrono 24 doesn't care about fraudulent listings and their customers getting scammed. I'm the one left with a watch that isn't working and fake papers. The seller of course is insulting me and refuses to cancel the sale. Chrono had their fee so they're fine.
I will never use them again and can only recommend you use other platforms.
Chrono24 makes it easy to find just what you are looking for. I love using the certification process to make sure I'm getting what is advertized.
If you want the most up to date pricing and details in the market, look no further. Always a fantastic experience buying through Chrono24.
The ability to have access to watches around the world is great. Additionally, my transactions have been great thus far. The other features such as the watchbox and notepad have been great.
I was very satisfied.The relationship with the seller was good. I appreciated the paymemt method with the guarantee account.The watch fully met my expectations.The shipment was very fast.
First time buying a watch online, but after seeing all the guarantees and safeguards for customers, I am confident in buying again.
Very professional. Good communication with updates for my order
O received exactly what I ordered and very fast. Very good
Once again, this is my 3rd watch purchase through Chrono24. It's always a good feeling to have them in your corner when purchasing high-end watches sight unseen.
Secure, trust on the web site. Product correspond to my order every Document of waranties. I réalité recommandée tous website i havé done 3 orders All were alright
Great support and service! I had a payment issue with my us based cc and they were able to resolve this seamlessly. Thanks!
Would highly recommend, product was exactly as described. And the shipping was super fast. Can't say enough good things about this whole experience.
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- Karlsruhe, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members