business logo of Chrono24

Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.

service
116
value
108
shipping
104
returns
51
quality
105
This company does not typically respond to reviews
How would you rate Chrono24?
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Pennsylvania
1 review
0 helpful votes
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Great experience
June 27, 2023

Smooth and seamless experience with Chrono24. This was my first purchase and would buy again from them.

Date of experience: June 27, 2023
Australia
1 review
0 helpful votes
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Excellent and prompt service
November 2, 2020

I recently made a purchase through Chrono24.

Excellent support and communication throughout the process.

I recommend unreservedly.

Date of experience: November 2, 2020
Kuwait
1 review
0 helpful votes
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Excellent Straps
August 18, 2020

Top quality strap, better than the originals. Great communication with seller and very prompt dispatch.
Very satisfied.

Date of experience: August 18, 2020
Denmark
1 review
0 helpful votes
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The secure buy methods just work and I feel very confident when approaching the trusted sellers here.

Date of experience: May 12, 2020
New York
1 review
0 helpful votes
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1st Watch from Chrono24 was amazing. Everything was as described and transaction was very secure. I will purchase more watches in the near future.

Date of experience: September 6, 2022
Alabama
1 review
0 helpful votes
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Customer service ++++
April 7, 2022

I had to do the return order customer service was very nice and helpful made it easy hope to do business with you again

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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Good system
September 4, 2022

They have really good checks in place to be sure your money is secure in case the transaction falls apart. I really like it.

Date of experience: September 4, 2022
Nevada
1 review
0 helpful votes
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Great place to buy watches
May 17, 2022

Have never had a difficult buying experience. Easy to use and great to just browse. Going to start selling on the platform as well.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Seems quite secure (payments etc). Good deals good descriptions. It just feels like an Amazon of sorts but only for clocks I think. I

Date of experience: September 27, 2022
New York
1 review
2 helpful votes
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Chrono24 has done a great job of improving their customer support. It's great that they have a US office now to address any concerns/needs.

Date of experience: July 11, 2019
Maryland
1 review
0 helpful votes
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Buying watches made easy
June 28, 2024

Easy to search and purchase a watch. Very pleased with the buying process.

Date of experience: June 18, 2024
Illinois
1 review
0 helpful votes
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Omega bought during recovery from surgery
October 12, 2023

With Chrono escrow service and leaning to buyers rights. The service Chrono24 has I wish all other product lines had. Cars, real estate, etc.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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Great site for buying watches
July 7, 2022

My 2nd purchase on Chrono24 - v safe, love the functionality and the communication with dealers is fantastic. I now have a new hobby :D

Date of experience: July 7, 2022
Australia
1 review
0 helpful votes
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Very happy
September 2, 2020

5 star experience, easy to order. Purchased for my fiancée who is away and hasn't seen it as yet, but am sure will love it. Thank you

Date of experience: September 2, 2020
Florida
1 review
0 helpful votes
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Payment
December 28, 2022

Credit card payment didnt work well. Had to use wire. Had a few problems with filling in bank info, but got quick response from chrono24.

Date of experience: December 20, 2022
Support-Team C. Chrono24 Rep
over a year old

Dear Mengye,

Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.

Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind regards,
Your Chrono24 Team

California
1 review
0 helpful votes
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Smooth and hassle free transaction
November 23, 2022

C24 helped me locate and put together my two most recent purchases to get exactly what I was looking for. Happy to be a customer.

Date of experience: November 23, 2022
Florida
1 review
0 helpful votes
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Feliz de mi compra
January 9, 2025

Muy lindo y elegante y las características tal y como las describe el dealer. 100% recomendado

Date of experience: December 30, 2024
Netherlands
1 review
0 helpful votes
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Excellent plaftom to buy luxury watches
October 16, 2020

Second time I use the platform, it allowed me to buy a new, unworn luxury watch at a 15% discount vs. retail price.

Date of experience: October 16, 2020
Florida
1 review
0 helpful votes
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Consistent!
January 16, 2023

Safe and trustworthy.
That's my 3rd purchase of a luxury watch using the services of Chrono24!
Will use it again, hopefully soon!

Date of experience: January 16, 2023
Massachusetts
1 review
0 helpful votes
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Great watch, great people.
May 10, 2023

First time purchasing a watch online. Everything was as described, smooth transaction, priced well under what Saks was selling this Chopard for.

Date of experience: May 10, 2023