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Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.

service
116
value
108
shipping
104
returns
51
quality
105
This company does not typically respond to reviews
How would you rate Chrono24?
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Italy
1 review
0 helpful votes
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GOOD EXP
May 2, 2020

Very good
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Date of experience: May 2, 2020
Australia
1 review
0 helpful votes
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My experience from Australia.
July 29, 2020

First Class.!
Spoke on two occasions to"Adrian" who proved most helpful and turned out to be "honest" in all matters we discussed about thw watch.
Well done Adrian? Company also kept me ifully informed in all aspects of purchase and eventual delivery.
Definitel will deal with them again.,

Date of experience: July 29, 2020
Italy
1 review
2 helpful votes
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I just want people to know never buy or sell from chrono 24 it is a scam site n the people that are working for them are nothing but liers and swindlers. I sold a watch from that site it took months for me to get paid... I spoke to a German worker who was the worst lier n double talking person... by the name katia Heinrich a real piece of work she was nasty and not in any way understanding of what I have been through. Totally unprofessional in every way. Totally incompetent of her job she would not put me on a phone whit no supervisor. She is mean and disgusting. Bad experience never again dont buy nothing from them or sell..

Date of experience: November 27, 2020
Support-Team C. Chrono24 Rep
over a year old

Dear Dante,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.

At Chrono24 we pride ourselves on being patient and attentive to our buyers and sellers to ensure that they have a meaningful experience on the platform. We pride ourselves on making the selling experience, seamless. We would love to take another look at your transaction to try to resolve the issue with your payout.

Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind regards,
Your Chrono24 Team

New York
1 review
0 helpful votes
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Great on line Shopping experience
July 18, 2024

Was searching for a preowned highend watch and Chrono24 did not disappoint. They helped facilitate the purchase and were very accomodating.

Date of experience: July 8, 2024
Ohio
1 review
0 helpful votes
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Incredible. Every online purchase should be this good.

Communication A++
Shipping A++
Item description A++

Date of experience: July 7, 2024
Canada
1 review
0 helpful votes
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Exactly as advertised
July 15, 2024

Love it! Communication was great! Very attentive and helpful. I had to communicate back and forth with the dealer, and had no issues.

Date of experience: July 5, 2024
Oklahoma
1 review
9 helpful votes
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Jasming2
Jasmin G. [Chrono24 Rep] Dear Mr. Lasusky,

You sold me on never doing business with your reply to Mr. Lasusky. The guy gets ripped off and you hope he has pleasure with the repaired time piece, that he had to pay out of pocket to fix.
Is this how you do business?

Date of experience: October 30, 2015
Hawaii
1 review
0 helpful votes
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Shipping
October 12, 2023

There's always a problem with mailing from another country to USA.
I don't understand why Chrono24 always show me products from, or the sellers don't know what's the cost for shipping here and I don't blame the seller.

Date of experience: September 12, 2023
Colorado
1 review
3 helpful votes
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I found a watch on here I want to surprise my fiancé with on our wedding day. Purchasing it and having it shipped to a friend's securely was all surprisingly easy. Especially as the dealer I found is in Amsterdam and I am in the U.S. The whole process was a lot quicker and smooth than I thought it would be!

Date of experience: January 28, 2020
Ohio
1 review
0 helpful votes
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Found a gem here
February 12, 2022

If been researching the iconic Silver Pogue for 6 months and never before have I considered looking for them on Chrono24. One day two weeks ago I checked the site out and boom. FOUND IT! The price reflects the authenticity and originality of the piece, also the certificate of purchase gave me a significant peace of mind.

Date of experience: February 12, 2022