Chrono24 has a rating of 4.7 stars from 2,693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Very good
************************************************************************************************************************************************************************************************************************
First Class.!
Spoke on two occasions to"Adrian" who proved most helpful and turned out to be "honest" in all matters we discussed about thw watch.
Well done Adrian? Company also kept me ifully informed in all aspects of purchase and eventual delivery.
Definitel will deal with them again.,
I just want people to know never buy or sell from chrono 24 it is a scam site n the people that are working for them are nothing but liers and swindlers. I sold a watch from that site it took months for me to get paid... I spoke to a German worker who was the worst lier n double talking person... by the name katia Heinrich a real piece of work she was nasty and not in any way understanding of what I have been through. Totally unprofessional in every way. Totally incompetent of her job she would not put me on a phone whit no supervisor. She is mean and disgusting. Bad experience never again dont buy nothing from them or sell..
Was searching for a preowned highend watch and Chrono24 did not disappoint. They helped facilitate the purchase and were very accomodating.
Love it! Communication was great! Very attentive and helpful. I had to communicate back and forth with the dealer, and had no issues.
Jasming2
Jasmin G. [Chrono24 Rep] Dear Mr. Lasusky,
You sold me on never doing business with your reply to Mr. Lasusky. The guy gets ripped off and you hope he has pleasure with the repaired time piece, that he had to pay out of pocket to fix.
Is this how you do business?
There's always a problem with mailing from another country to USA.
I don't understand why Chrono24 always show me products from, or the sellers don't know what's the cost for shipping here and I don't blame the seller.
I found a watch on here I want to surprise my fiancé with on our wedding day. Purchasing it and having it shipped to a friend's securely was all surprisingly easy. Especially as the dealer I found is in Amsterdam and I am in the U.S. The whole process was a lot quicker and smooth than I thought it would be!
If been researching the iconic Silver Pogue for 6 months and never before have I considered looking for them on Chrono24. One day two weeks ago I checked the site out and boom. FOUND IT! The price reflects the authenticity and originality of the piece, also the certificate of purchase gave me a significant peace of mind.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Dear Dante,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
At Chrono24 we pride ourselves on being patient and attentive to our buyers and sellers to ensure that they have a meaningful experience on the platform. We pride ourselves on making the selling experience, seamless. We would love to take another look at your transaction to try to resolve the issue with your payout.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team