• Commission Junction (CJ)

Commission Junction (CJ)

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Overview

Commission Junction (CJ) has a rating of 1.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Commission Junction (CJ) most frequently mention commission junction, affiliate marketing, and social media problems. Commission Junction (CJ) ranks 204th among Affiliate Programs sites.

  • Service
    13
  • Value
    13
  • Shipping
    5
  • Returns
    5
  • Quality
    12
11
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How would you rate Commission Junction (CJ)?
Top Positive Review

“Great Affiliate Network!”

Nishi C.
4/7/19

On time payments, easy to navigate website, great opportunities for big and small websites, and a large variety of companies to work with. Definitely recommend any one wanting to get into affiliate marketing to try cj.com out. Been using this for about a year now and having a great experience so far! =)

Top Critical Review

“I'd rather glue my head to a wall than deal with CJ!”

Terri R.
9/16/22

These folks don't communicate. They close accounts, won't tell you why, and won't pay you either. It took me hours to delete all affiliate links from my pages and nearly 100 articles. I've sent them multiple emails asking why I was removed since I followed all the rules and even have an email stating I was in compliance with Chewy. They have not sent any reply. I'm not surprised. Honestly, if you're a blogger don't waste your time with affiliates. Work directly with sponsors or sell your own products. That's the only way you'll make a penny. Keep as much control as possible.

Reviews (56)

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commission junction (12)
Thumbnail of user abbygailp1
South Africa
1 review
4 helpful votes
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October 25th, 2022

They never answer support queries, they don't payout, and they can't give you a statement of what was paid out by who - If this isn't a true testament to a scam company - Then I dont know what is - Reporting is nonsense it shows you nothing - I have pulled every report I can and still I dont understand the data as it changes constantly - The statements they provide are so undetailed that you will never be able to see what they have paid out. If you ask them they tell you to ask the affiliate for a report - what company handles money from one to the other and then just simply has ZERO audit trail of funds. You statement will say locked in balance $1000 and they will pay you &400 IF YOU ASK WHY THEY JUST IGNORE YOU - WORST COMPANY IN THE WORLD! BELOW IS A HALF-ARSED RESPONSE AND THIS IS WHAT YOU CAN LOOK FORWARD TO FROM THEM! They know nothing, they steal from publishes

Issues
1. I cannot see what you owe us- Pulling reports is a waste of my time as you constantly change the amounts even when they are locked in.
2. The statuses "Posting date" Event date" and "locking date" change the reports so drastically there is no uniformity or logic.
3. What do the above statuses actually mean? Nothing online about them - I cannot pull a report per affiliate because this status constantly changes the values owing, so how do I know which one is true?
4. How can I have "new" statuses over 7 months old? Goes against what you state on your support page. I have statuses of "new" from a February report. How is this possible?
5. You dont pay us out monthly?
6. You constantly change the commission amounts? How can a report for the same month with different statuses regarding posting and locking dates ect be so drastically different?
7. Your balance sheet is a joke, there are no dates or references to the balance sheet amounts and there is no way to track this with transparency from your end.
8. You don't even give us a monthly report or allow us to pull one that is logical, So how am I supposed to track my commissions and where it actually comes from?
9. Things go from "Locked" status to refund?
10. I have tried calling several times and nobody answer and I am unable to leave a message as the option doesnt work.

Service
Value
Quality
Thumbnail of user jensonv5
India
1 review
8 helpful votes
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June 30th, 2021

My name is Jenson and I first joined CJ.com in 2004 and things used to be well in those days. (At least I thought so) During those days my method of integration was just pasting the links they provided me. I used to see a lot of clicks, but the conversion was very low. But I thought maybe it's how it works.

Then l started to log the customers' details prior to sending them to the affiliate to make the purchase. I also cross-checked with them to find out if they purchased the product and how useful it was to them. Some of them indeed purchased and shared the proof with me! That's when I started to notice the foul play by CJ.com. They have not tracked many of my sales which resulted in a real loss of income. Because each link I send to my customers was UNIQUE! With is "sid" customized specially for them. So, it's easy to track at my CJ.com end. Customers could not even manipulate the links because the links were masked at my server end using server-side redirects.

Those who stayed with CJ.com from the 2004 days, really know very well what I am speaking about.
CJ.com has not updated the interface or usability really much. They still stick to old methods and what makes me angry is I spend quite a lot of time perfecting my series of websites and maintaining relations with my affiliate partners to give them the best results, and hoping I also benefit from it... but all my efforts went in vain.

My time, effort, health all get affected without results because of this useless affiliate partner CJ.com who does not even care about their publishers!

If you notice closely you will see that they are not transparent at all. A good company will have a transparent customer service platform! Why are they scared to open up such a service? They simply swallow millions of bucks from advertisers! It will only take a fraction of it to maintain it guys.

Now what I follow is to use several other updated platforms and even though it takes some effort I work directly with the affiliate companies using their own in-house affiliate programs.

I still use this bloody platform for finding advertisers! I am attaching proof of communication with an advertiser and CJ.com official for which I still haven't got a reply from the platform nor the advertiser who managed the advertiser account with CJ

One hell of a scam company. Good for nothing! Maybe good for beginners, but when they master the trade, they will definitely move out to the better platforms.

Tip for consumers:
Better to use this as an Affiliate Advertiser Search Engine and talk to the Advertisers directly for a deal.

Service
Value
Quality
Thumbnail of user vanessan27
Poland
1 review
4 helpful votes
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September 10th, 2018

Customer service doesnt exist. I waisted some much time with this affilate. Don; t make my mistake. Today I will cancel my accout with them

Thumbnail of user nileshn4
India
1 review
5 helpful votes
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November 24th, 2021

Commission Junction CJ is totally a scam company. Mark my words it's a % scam. I worked for 3 months, literally slogged like anything. I use to get good impressions but didn't get converted into sale. So I thought of experimenting with one software related affiliate link. I forwarded the affiliate link to my 6 friends & told them to purchase the software by using this link & I paid them back. To my surprise it didn't get converted into sale. When I asked CJ about this, they told me that no sale happened from my affiliate link. From that day I stopped doing any kind of affiliate work & any home base job.
The scam work like this, they hire some paid artist & post video on YouTube and other social media platforms. This paid artist tell people how he or she didn't made any money for 3–4 months & after that sales begin to pick up. They will show you sales dashboard & $ awesome money they are making now. Then they will show you how they are sitting besides beach side & money falling from sky. This is totally enticing & people fall for the trap. I would also like to tell you here that even if you are earning money from this, it will not be full money you will be getting for your hard work. But it will be quarter of money for what you have slogged for. Even if you stop working guys, this scam is going to work for lifetime because every year lot of people are going to graduate and they will be looking for this kind of home based job. They will work for few days or month's before giving up. What I mean to say here or draw attention to, is that you are kind of doing free marketing for them, driving traffic to their clients website. Also if you are working for some small company & you didn't make any sale for that month, you are definitely going to get paid by the company. If something happens to you ex COVID while working, the company guys are definitely going to ask about you & pay for your health-care. But in affiliate thing if God forbid something happens to you, then CJ affiliate or any other affiliate program is not going to enquire about your health but instead they will pocket your money & not give your hard earned money to your loved ones. In reality You are just bot for this people driving web traffic to their clients website. So guy's instead of working for this fraud affiliate program, go get a job or start your business.

Thumbnail of user kenneths286
Algeria
1 review
2 helpful votes
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September 17th, 2019

I have a cashback wabsite and i'm working up 3 years for affilite marketing i'm working with sharesale and clickbanck and other big companies they have a good services and paying to the commissions to my costumers but this scamming company commission juntion they are big scam peaple they stealling money of my costumers they deactivate my account today 16th of this month befor they paying date 20th thats mean the advertisers paying to them and CJ took the money and close the account without warnings or explanition it should from them open a case on the account and explain the ploblem and ask for reasons and try to fix the problem if that be but they are a scamming and thifs don't waste your time they close your accounts befor paying date like me and all the publishers i open a cese aginst them on BBB and FTC and by the govrmment FBI please i you have the same problem go and repport for them the stealling from me over 4200 dollar they are big scam

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