J'ai commandé des verres de contact et deux jours plus tard, je recevais ma commande! Je partais cette semaine-là en voyage; la rapidité et l'efficacité de Cleary m'a permis d'apprécier à sa juste valeur les paysages encore inconnus.
Ma première commande, je n`étais pas capable de m`ajuster à la prescription, j`ai téléphoner à un de vos représentants et avec lui nous sommes rendu compte que la prescription n`était pas la bonne. Alors il m`a donné une autorisation de retourner et maintenant avec la nouvelle prescription tout est parfait.
Je vous remercie de votre collaboration.
Bien à vous,
Hélène Laroche
Le transport est toujours rapide avec Clearly et les verres de contacts en valent la peine en terme de qualité/prix. J'ai acheté les One-day contact aquacomfort de Alcon et ils sont confortables et pas $#*!échant comme d'autres pourraient l'être. Merci Clearly!
Fast and efficient service. Very easy to order and great service. Lots of variety and cost effective.
Thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks
Il on charger 3 fois mÿa boîte de lentilles compte bancaire à lappuis quand on appelle la commande à disparu tout comme mon argent attentionné la fraude. Service à la clientèle pitoyable
Very happy awesome the very best. Would recommend to all my friends and family.
Order accurate and arrived on time, will order again.
Always quick delivery with correct order. Thank you!
Easy to order contacts online. Fair pricing. Shipping arrived earlier than expected.
My experience was good once I found out which address they were shipped to
Thanks for your review and feedback Allison. We're sorry to hear that there was some confusions on your order, although we're glad to see that it's been rectified, and that your order has been successfully received! We're looking forward to 'seeing' you again real soon! - Team Clearly
I purchased these glasses, came within a week, perfect... very happy!
Order arrived quickly and very satisfied with the quality.
I have always used Clearly for my contacts, and til this day they still give the same offer.
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.
Thank you for the 5 star review Arda! We appreciate it! - Team Clearly