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ClockCanvas has a rating of 4.4 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service. ClockCanvas ranks 2nd among Clock sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
442 reviews
No critical highlights yet
Rebecca, contacted me right away, she made everything so seamlessly easy. She was a true pleasure to work with. Trust me I will be coming back for a lot more artwork. This is the last piece I needed to finish up a 37,000 SQ.Ft. Home, Now I know that you are out there, and a company that I can do a lot of business with, I will be doing another house about the same size. Thanks again Rick / Eric P.S. the discount code didn't work.
This was the most aggravating purchase! I received an ad stating this clock was half off for a small period of time. I tried to buy it and could not get it at that price! Eventually just gave up! Later I got a text with someone willing to give me a discount code but only 20%. Feel like I was bait and switched on this clock!
Quality prints and well worth the money. Had an issue with some import fees levied by the courier but ClockCanvas sorted that out in an instant and issued a refund immediately. Brilliant customer service. Thank you
Products used:
Wall art prints
There was a problem with my canvas but once I contacted them they did not hesitate to send me a new print. Awesome customer service!
I have had four separate transactions with this company. I bought three pictures that I loved and one clock that is very cheaply made. I was happy with the artwork, but the customer service was very unsatisfying. You cannot reach a live person when you call their toll-free customer service line. Nor will they return phone calls. Their recording on the line tells you to send them an email. Communication is quite disappointing. I would recommend you read the negative reviews to get a balanced understanding of what you might encounter. But if you don't mind taking your chances, the artwork is lovely. My lower rating was because of some difficulties with shipping communications with two of the products. But ultimately the products did arrive late but in good condition.
I love the print. I ordered a framed print of "Forest Dawn". It came in 2 weeks and very well packaged. I was disappointed that the frame was not ready to hang like it said it would be. I got the hardware to attach to the frame, but it is hard for me. The low-glare plexiglass is not low-glare at all, and there are a few slight imperfections in the plexiglass. I will probably have to take it somewhere and pay to have the hanging hardware attached, and have the plexiglass replaced with non-glare glass.
Expensive, but beautiful. Really opened up a long, plain wall. Purchased the 60" X 30" size for a family member's new apartment.
Found the print I liked in the size I needed on this website.
I ordered several canvas paint from them. The quality is always there. Also, quick and helpful customer service. Decent delivery. Overall, very happy experience with ClockCanvas. Looking forward to ordering more from them.
The artwork is beautiful and of very good quality. It was so easy to put together and hang up. We absolutely love our purchase!
Gorgeous artwork
I purchased a beautiful piece from ClockCanvas. I was so excited and couldn't wait for it to arrive. Unfortunately it arrived damaged by the shipping company.
Upset, I emailed the company immediately. I included pictures of the damaged piece, as well as the packaging.
ClockCanvas text me back right away. No back and forth, or finger pointing. They sent out a replacement the very same day.
This company treats customers,like customers should be treated.
My picture is beautiful. I will be ordering more in the near future.
I emailed them with my problem. They got back with me right away.
With the problem resolved. I give their customer service a 10 plus.
I came across ClockCanvas and fell in love with their products.
Website is very user friendly.
The canvas itself is gorgeous, really good quality and vibrant colours, as well as fast international delivery. Very very happy. My biggest shout out goes to the company's amazing customer service. I ordered this canvas as a present, but before I was able to gift it they bought themselves the exact same canvas, so I contacted the company to return it and I have honestly never been so happy with a company's service before, they really went above and beyond to help me and I'm ecstatic with the outcome.
I ordered this canvas as a present, but before I was able to gift it they bought themselves the exact same canvas, so I contacted the company to return it and I have honestly never been so happy with a company’s service before, they really went above and beyond to help me and I’m ecstatic with the outcome. I ended up with another gorgeous canvas shipped to me for free and a refund of the price difference and didn’t have to ship the old canvas back due to the high shipping costs. Honestly the best customer service experience I’ve ever had.
Beautiful high quality canvases for excellent prices.
Very careful and meticulous Vendor, making sure to keep you informed of the process and stage of your purchase and delivery every step of the way, thus giving you peace of mind. The delivery agent was also flexible on the date of delivery, as I had to reschedule to ensure someone was home to receive since it was a large canvas.
Affordable art
I love the picture. It was delivered quickly. Wonderful service and it looks great on the wall.
I like the product in general but I think for what you get the price isn't justified. It's a standard canvas on a wooden frame, you pay for the individual motive. As my order and the selected picture has an emotional value to me, it's fine for me, but I think the price is quite high. Quality is good, not perfect, but good. I would describe the finish as semi-gloss, the black / dark colors aren't really dark in direct sunlight. Also, be aware of any import fees as I was confronted with an additional 10€ for the import to Europe.
It does take a while to arrive but it is worth it! Beautiful canvas and great customer experience. I realized I needed a bigger picture and customer service helped me to upgrade my purchase. Will shop again.
They understood my issue and helped me very promptly
Wanted soliloquy picture
The piece is stunning. Loved how well it was handle, managed and packaged. It arrived perfectly in one piece which i was afraid of receiving broken. Love it.
I love the different choices i have to select and payment options.
It was just as seen it online. Beautiful, excellent quality
Liked what i seen
I ordered a piece of art from Clock Canvas and was extremely disappointed in the quality of the product I received. It arrived on time and in good condition, but the image was extremely out of focus. It was so bad that it was difficult to tell which end was up. What was displayed on the website was vastly different from what I received. When I contacted the company about my disappointment, I was told my picture was not supposed to be a sharp image (although that is what it looked like online), and that I should have zoomed in on the image online to get the true depiction. This is ridiculous because the artwork is 30"x60" in size. Don't trust what you see on their website, it is NOT an accurate depiction. Now I am being told I have to box this thing up and send it back before they will refund my money. I will never order from ClockCanvas again.
Excellent customer service. Order received in a timely fashion & absolutely love the piece. Makes my living area really beautiful.
I originally purchased the smaller canvas but upgraded to the larger; Seamless in doing so
Because I loved the canvas they showed on Facebook.
"Color in the Grey Forest" is beautiful. My second order with Clock Canvas. Great quality and safe, fast delivery.
Found online.
Love it. Second time buying from this site. Reliable and beautiful products
My experience was great. Even though someone took my first delivery. I only received an empty tube. But they were replaced immediately. Thank you for the quick actions taken for me to receive my Angels 👼🏽
I'm a very spiritual being. My home has scriptures throughout. So these were excellent for my living room.
I would definitely recommend them to others. They email us right away. Provided a tracking #. Packaged arrived in a timely matter. It was well packed. And the picture was exactly like it was on the website.
Liked the picture on the website
As I expressed to Jessica not sending confirmation # to the ordering individual is very problematic! In other words you need to rethink only sending it to the Email associated with the PayPal account. My entire family uses the same PayPal account!
* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.
Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:
Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.
Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.
Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.
Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.
Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.
Hi Marlene, as mentioned through email, the product you purchased is a "Reflective" piece and the image is not supposed to be sharp. The design was made out of focus and is accurate to what is represented on our website. It is an abstract piece and meant to be represented this way: https://clockcanvas.com/products/reflective-creek-canvas?variant=40725801893973