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ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.
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687 reviews
Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x
Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!
Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!
Products used:
None
Date of experience: November 4, 2024
Placed order over a month ago and I just arrived a few weeks ago.
Date of experience: October 15, 2024
I placed my order a few day and It arrived rolled in a sturdy container
Love the canvas I chose. I stopped looking once I found it
Date of experience: July 31, 2024
Great Picture. Great Quality. Just would have been nice if I didn't have to measure the back of the frame to screw the hooks and set up the rope.
Date of experience: July 6, 2024
You can't go wrong looks like very expensive art sleek and contemporary style
Because I liked the picture and it looks great in my living room
Date of experience: July 30, 2024
Love my canvas, customer service was very prompt and helpful.
Date of experience: July 28, 2024
The picture arrived quickly and was packaged securely with no damage. It was also easy to unpack with just enough protection but not a lot of packaging waste. I love it on my wall!
Saw this picture online and had to keep going back to it. I think it's beautiful! When I saw a sale price on it I just had to get it.
Date of experience: June 3, 2024
I received the best customer service from Clock Canvas. They are very professional and very accommodating. If you have questions, they have fast response time. In addition, the quality of the art work, and the quality of the canvas materiel are top tier. I would definitely order from them again.
Date of experience: May 21, 2024
Our first canvas came damaged. I emailed customer service and they promptly responded and immediately sent out a new one. That's great customer service!
As stated above. Very prompt at responding to damaged canvas that we received and immediately sent out a new one.
Date of experience: June 4, 2024
Took a little longer to get here than expected. Assembly was easier than first thought.
Word of mouth from a friend
Date of experience: July 7, 2024
Easy ordering & fast shipping! The entire process was convenient and straightforward.
Great selection.
Date of experience: July 11, 2024
Easy shopping and purchase. Highly recommended! Looking forward to my next purchase.
Only site with picture wanted.
Date of experience: July 10, 2024
Took care of me, immediately received the replacement shipment, luv them
My container showed up empty., they immediately got me a replacement
Captain Aaron Judge pic was too cool to pass up
Date of experience: July 8, 2024
I'm not happy with the picture I received and want to know how to return and get my money back. It's too light
They haven’t gotten back with me
It looked good in the ad
* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2024
Our canvas ended up being a great buy. We chose a 60x30 canvas and it was easy to hang due to it being lightweight. Good prices on all sizes.
Date of experience: June 16, 2024
Very happy with the service and quality. We will use again. It was the perfect final piece for our new center.
Date of experience: June 3, 2024
Quality prints and well worth the money. Had an issue with some import fees levied by the courier but ClockCanvas sorted that out in an instant and issued a refund immediately. Brilliant customer service. Thank you
Products used:
Wall art prints
Date of experience: April 26, 2024
I bought Lunar and Solar Guardians painting thinking the size was going to work for the space I wanted it for. It was too small. I fully read and understood their return process. I purchased a bigger one and reached out for a return slip, fully aware I had to pay for the return shipping. Their customer service was amazing. Can't wait for the bigger painting to arrive.
Date of experience: May 6, 2024
It went very smoothly from start to finish. The website was easy to navigate and I am very pleased with my purchase!
The beautiful art work
Date of experience: June 7, 2024
My experience was great. Even though someone took my first delivery. I only received an empty tube. But they were replaced immediately. Thank you for the quick actions taken for me to receive my Angels 👼🏽
I'm a very spiritual being. My home has scriptures throughout. So these were excellent for my living room.
Date of experience: April 23, 2024
My canvas print was well wrapped for shipping, and shipping was expedited. Was a joy to receive!
Date of experience: June 27, 2024
So far so good but I would like to return the painting. Seems like it has taken a long time for them to contact us. We also left 2 voicemails.
Still waiting on customer service on how to return the painting
Social media
* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Hi Carole, we are sorry to hear you want to return your order. To start the return process, please email contactus@clockcanvas.com!
Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.
Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:
Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.
Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.
Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.
Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.
Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.
Hi Gianine, I am sorry for your poor experience. Our goal is to provide the best customer service possible, and I apologize that we fell short here. I have reviewed the case, and your cancellation attempt was made after the product had already shipped, so we were unable to cancel the item as it was with the couriers on its way to you. Delivery dates can move depending on the courier, and I apologize that this happened to you.