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ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
687 reviews
Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x
Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!
Arrived quickly and loved the colors and quality of the piece
The large scale and ease of delivery.
Date of experience: May 6, 2024
The canvas looks marvelous in my home and was well-packaged for delivery. Excellent service.
Date of experience: May 6, 2024
Good communication of when order was shipped and delivery dates.
Found the print I wanted
Date of experience: May 6, 2024
Excellent experience, i would purchase from this store again!
Date of experience: May 6, 2024
I purchased a beautiful piece from ClockCanvas. I was so excited and couldn't wait for it to arrive. Unfortunately it arrived damaged by the shipping company.
Upset, I emailed the company immediately. I included pictures of the damaged piece, as well as the packaging.
ClockCanvas text me back right away. No back and forth, or finger pointing. They sent out a replacement the very same day.
This company treats customers,like customers should be treated.
My picture is beautiful. I will be ordering more in the near future.
I emailed them with my problem. They got back with me right away.
With the problem resolved. I give their customer service a 10 plus.
I came across ClockCanvas and fell in love with their products.
Website is very user friendly.
Date of experience: February 17, 2024
Came on time and easy piece to add to my decor and I should have purchased a bigger canvas.
Super easy to work with
Date of experience: April 24, 2024
Super easy to purchase, came quickly, would purchase again.
Customer of ours!
Date of experience: April 24, 2024
Great. No problems at all. Easy order. Quick delivery.
Beautiful canvas.
Date of experience: April 25, 2024
Quick shipping, easy ordering makes the experience enjoyable
Date of experience: April 24, 2024
Very careful and meticulous Vendor, making sure to keep you informed of the process and stage of your purchase and delivery every step of the way, thus giving you peace of mind. The delivery agent was also flexible on the date of delivery, as I had to reschedule to ensure someone was home to receive since it was a large canvas.
Affordable art
Date of experience: January 20, 2024
I ordered a piece of art from Clock Canvas and was extremely disappointed in the quality of the product I received. It arrived on time and in good condition, but the image was extremely out of focus. It was so bad that it was difficult to tell which end was up. What was displayed on the website was vastly different from what I received. When I contacted the company about my disappointment, I was told my picture was not supposed to be a sharp image (although that is what it looked like online), and that I should have zoomed in on the image online to get the true depiction. This is ridiculous because the artwork is 30"x60" in size. Don't trust what you see on their website, it is NOT an accurate depiction. Now I am being told I have to box this thing up and send it back before they will refund my money. I will never order from ClockCanvas again.
Date of experience: January 22, 2024
I ordered framed pictures 16 days ago. I was told by the website that I would receive my package within 5 days. I emailed the company (after failed attempts to speak to someone) and days later received an email stating- "Our shipping partners are a bit backed up but your order has been processed and packaged" That was six days ago. Still no word on where my package may be and when I track my package, it states- "order ready, cannot determine appropriate carrier for your tracking number" I'm not sure what this even means but this company has made a simple order incredibly difficult. This was a gift in addition so even if I do eventually receive the package, it's essentially too late. Do not recommend this company!
Tip for consumers:
Untrustworthy. Still have not received package after 16 days. (Was supposed to receive in 5)
Date of experience: March 29, 2022
It unusual to have a seamless purchase that does not come with too many complexities and gives the customer exactly what he/she desires online. Clock canvass allowed my experience to flow seamless and seem to have in mind a good customer experience. They follow up by asking how I feel about the purchase which is important. Thank you for caring bout people and the quality of your product more than your profits.
Date of experience: January 17, 2022
The quality is great, no damage on delivery, fast to arrive to Dubai
Best choice of prints
Date of experience: April 18, 2024
The Products are very cheaply made and well overpriced. Their customer service is terrible as you get a different person every time and it can days to get a response between emails. I have a damaged frame and Print but overall the 3 prints were not amazing and I wanted to return them. I am still trying! In the meantime a clock I ordered is spray painted gold looks cheap has dent marks and scratches. Really wish I had not made taken my chances with them.
Tip for consumers:
The prints and clock were of poor quality
Date of experience: August 4, 2022
I ended up returning the 3-piece set since it clearly did not match what was advertised and the company is refusing to refund me! My wife had shipped the items back to them, but she threw away the USPS receipt with the tracking number. They obviously received the items back as it was shipped to their provided return address, but they're not admitting to receiving the items because I can't provide the tracking number.
They don't seem like a large company by any means since they never answer their phones and the same 2 people always email back, so you can't tell me they're too busy to find my returned package. Absolutely ridiculous!
Date of experience: September 22, 2022
My wife and I were very excited to get these and put them in the master bedroom. However, upon receiving them, we noticed right away that the "gold" color was much more of a brown/bronze. We clearly received a subpar item that was printed incorrectly.
Upon reaching out to their support, we were told that we would have to pay for return shipping since that's their policy. Is it in the policy to sell misadvertised art? Then they tried putting the blame on "... art is very subjective...". If we only received what was advertised, we would have been much happier, although still not sure it's worth the price.
Date of experience: June 15, 2022
Packaging is bad, chances of your package being damaged in shipment is high. Customer service is slow, located in the USA. You can't contact them over the phone, only e-mail. They are not willing to pay for returning shipping costs. Everything is overpriced.
Tip for consumers:
Don't order here, find something else
Products used:
None
Date of experience: July 13, 2021
Don't waste your time or your money. Cheap frames. Horrible customer service. If anything happens to your prints they will blame the courier and follow that policy. You won't be getting a refund. So in other words they've adopted a "not our fault" approach to customer service.
Date of experience: October 31, 2022
I had questions before I made a purchase. I called the 866 number and never talked to anyone, just got recordings and then hung up on. Smh 😞
* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
I bought this painting for my office and have gotten a ton of compliments on it. It adds a nice pop of colour to the room and fits well with the muted decor. The painting came pretty quickly and customer service was very helpful throughout the process. Will definitely be purchasing more art and would highly recommend!
Date of experience: December 29, 2021
Purchased a Spiritual Abstract Canvas a while back and posting review now. Looking for more artwork to put up around the apartment so wanted to take advantage of some of the sales happening currently. Noticed some of the negative reviews so wanted to state how satisfied I am with my purchase. My Spiritual Abstract Canvas has been hanging above the sofa in my living room for a year now and I am complimented on it constantly. Excited for my new art to arrive soon!
Tip for consumers:
Browse around. Lots of options!
Products used:
Spirit Canvas
Date of experience: December 29, 2021
The artwork is beautiful and of very good quality. It was so easy to put together and hang up. We absolutely love our purchase!
Gorgeous artwork
Date of experience: March 9, 2024
Bought the Mystical Forest canvas before Christmas. It arrived as scheduled and the quality is amazing. We got a lot of compliments during our Christmas party. Looking for a couple more designs for the guest room and bedroom soon. Would definitely recommend!
Date of experience: December 27, 2021
SCAM company. Do not order! Toy clock arrived that could have been out together by my 3 year old. Certainly not worth >£200! Highlighted damage and was told i had to send back to USA even though the item was distributed from England. Happy to tell you they are a start up company - more like a con!
Date of experience: April 13, 2021
Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.
Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:
Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.
Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.
Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.
Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.
Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.
Hi Marlene, as mentioned through email, the product you purchased is a "Reflective" piece and the image is not supposed to be sharp. The design was made out of focus and is accurate to what is represented on our website. It is an abstract piece and meant to be represented this way: https://clockcanvas.com/products/reflective-creek-canvas?variant=40725801893973