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ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.
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687 reviews
Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x
Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!
I would definitely recommend them to others. They email us right away. Provided a tracking #. Packaged arrived in a timely matter. It was well packed. And the picture was exactly like it was on the website.
Liked the picture on the website
Date of experience: November 28, 2023
I had ordered a wall clock from ClockCanvas for one of my girlfriends bridal shower gift. It's been 15 days and the tracking just shows that the package has arrived in Canada. When i call DHL they asked me to contact the merchant and lo and behold there is no human interaction. Its just a bunch of automated emails from this fake Dave person. I feel so frustrated. I see so many people have experienced badly with this company. Is there a way we can take them to consumer court?
Date of experience: December 2, 2021
I decided to spruce up my office space now that I'm working from home and I'm so glad I did. I ordered wall art from Clock Canvas and I couldn't be happier. It was well packaged, shipping was pretty fast, and the canvas itself is high quality. The price point is also competitive if not better than other sites I've checked out - they also have sales quite often. Would definitely recommend!
Date of experience: December 28, 2021
I bought artwork that was $300 and the art work looked nothing the same! When I emailed them they said it can vary because of screen color differences lol yeah. Right! I've bought so much art work and this site is not recommended! They wouldn't even provide free shipping back even though their garbage artwork was printed in such terrible quality! Please buy it from somewhere else… I buy a lot of art work from online and really have had no issues but clock canvas is terrible! Stay away! I posted what their picture had and what I got…
Tip for consumers:
Don’t expect the art work to look the same.. bad printing and quality. Too expensive for the work
Products used:
Offered full refund but I had to pay shipping fee. Oh and they told me to ship it to Canada! Which would cost so much more! Then I looked at their policy and shipped it to another state. Good thing I looked!
Date of experience: September 23, 2021
Expensive, but beautiful. Really opened up a long, plain wall. Purchased the 60" X 30" size for a family member's new apartment.
Found the print I liked in the size I needed on this website.
Date of experience: March 6, 2024
My wife and I have just moved into our new place and were looking for some unique art. I was a little skeptical about the price, but it turned out to be good quality and arrived pretty fast. When we need to buy I definitely know where I will come to buy more!
Date of experience: January 6, 2022
The canvas itself is gorgeous, really good quality and vibrant colours, as well as fast international delivery. Very very happy. My biggest shout out goes to the company's amazing customer service. I ordered this canvas as a present, but before I was able to gift it they bought themselves the exact same canvas, so I contacted the company to return it and I have honestly never been so happy with a company's service before, they really went above and beyond to help me and I'm ecstatic with the outcome.
I ordered this canvas as a present, but before I was able to gift it they bought themselves the exact same canvas, so I contacted the company to return it and I have honestly never been so happy with a company’s service before, they really went above and beyond to help me and I’m ecstatic with the outcome. I ended up with another gorgeous canvas shipped to me for free and a refund of the price difference and didn’t have to ship the old canvas back due to the high shipping costs. Honestly the best customer service experience I’ve ever had.
Beautiful high quality canvases for excellent prices.
Date of experience: November 30, 2023
Perfect picture and I am totally in love with this canvas. Love the print, the colours are stunning and it's really a piece of art. I have been looking for a good fit to my living room, but had not found one in years. So I am over the moon with this picture! The quality of the material and the workmanship of the canvas is excellent, the shipment was extremely fast. In fairness - I didn't expect such a good purchasing experience from an advertisement seen on Instagram. Bravo ClockCanvas, you got a fan in me now.
Products used:
Canvas
Date of experience: January 12, 2022
I would give it no star if I could! SCAM Website. Terrible quality products that are incredibly overpriced. Offer no refunds or returns. AVOID!
I paid $150 US and received a clock that does not move, and the clock looks cheap/poor quality. Dave from the customer service is giving me a hard time when he heard that I want a refund. He refuses to attend to what a customer wants and doesn't take any responsibility for the defective product, and refuses to pay for return shipping costs. Sent multiply emails to Dave, and he still does not want to address the issue.
Date of experience: May 17, 2021
I recently purchased for the first time from Clock Canvas I thought that this company was selling clocks but they also sell beautiful canvases. I purchased the angel canvas and it was beautiful. When I originally ordered I ordered the wrong size, and I had to contact the customer service and Britney helped me through the process to get the right size. Everyone was very helpful in getting me the right size canvas and it came promptly with no defects. This is a business out of Great Britain but it took no time for the order to get to me. I am remodeling my home and this was the perfect purchase. I will definitely order from them again. You can't go wrong with this company.
Tip for consumers:
Look at the size carefully that’s how I got confused. It notes it in centimeters and inches.l
Products used:
Angel canvas
Date of experience: February 4, 2022
I had the pleasure of dealing with ClockCanvas. This online business has proved to be trustworthy not only for the credibility of the beautiful products they show but also for the professional communication with customers. Very good quality of products. The customs services were professional and ready to reply to all inquiries.
ClockCanvas is a a remarkable place to buy from on all levels.
Thank you for adding a touch of beauty to our homes.
Tip for consumers:
Excellent
Products used:
Canvas
Date of experience: April 12, 2022
I have purchased several paintings from Clock Canvas over the years and have always had an amazing experience. From the price, the quality of the pictures, and the customer service. I'm so happy with my art, and I've recommended this company to several friends!
Date of experience: December 29, 2021
I purchased the wrong canvas by mistake. Unfortunately, communication is done only through email but had to because they are not in the US. They respond quickly but unfortunately it went to spam and didn't realize that they did.
I needed to return the canvas since I ordered the wrong item. I had to pay for shipping since they are a small business and it was my mistake, I had no problem doing so. The cost was high but hey shipped it here for free.
They refunded me immediately a full refund before even receiving it just had to show proof that it was sent.
I would use them again but hopefully not click the wrong button next time.
Date of experience: March 15, 2022
I made the purchase by mistake when I was checking the coupon discount. I cancelled it just right after I made the purchase and as per their policy you have 24 hours to cancel it. While I was waiting for my refund I was shocked that they shipped the paintings in just few days. I sent them many of emails and they don't want to be accountable for their own mistakes. This, Dave, just keeps saying it is already shipped and never admit that it is their fault and they should be shipping it back and refund the amount. I rejected to receive the painting from the courier and still no action from their side.
Products used:
canvas
Date of experience: November 13, 2022
I ordered a simply framed picture from ClockCanvas.com. The item arrived badly damaged, but ClockCanvas would only refund me if I sent the item back to them, at my own expense (they claimed "As a small, start-up company we are unable to afford this cost due to high shipping costs."). When I paid to ship it back to them, they refused to cooperate with Canadian customs officials to receive the shipment, so it ended up getting shipped back to me, at my further expense! This is a fraudulent company, buyer beware.
Date of experience: November 5, 2020
The quality and finished product is remarkable.It's worth the money for their high
Quality products,professional & helpful team.
I had a wonderful experience and I would highly recommend this business to others. Thanks Brianna! Jorge Czernizer
Tip for consumers:
Beautiful wall art
Products used:
Framed art
Date of experience: March 10, 2023
I bought some Wall art for my daughter's room. When it arrived I realized that the size I ordered was much too big. They were so wonderful and working with me and immediately helped me exchange it for the right size. The art itself is beautiful and we love it. We'll definitely shop here again
Date of experience: January 31, 2022
Smooth transaction. Fast delivery and good packaging.
Date of experience: April 9, 2024
I received the clock 9 months ago and since then, the batteries have gone out twice. The first time I replaced them, the clock worked fine. The second time I replaced them, the clock completely stopped working.
After contacting customer support, asking if I could get a replace (offering to pay for shipping, taxes and even manufacturing cost of clock) - not just asking for a free replacement - I was told no due to it being out of the 180 day window.
Customer service was a bit rude and just kept asking me if I used carbon batteries (yes - I've tried upwards of 15 carbon batteries). Then only mentioned their "policy" without details, so I had to go digging to discover the 180 day window.
Quite a rubbish product if it only works for 9 month after the purchase date. Funny the window is only 180 days... Thanks for the support, Dave.
Tip for consumers:
Returns Policy
Our policy lasts 180 days after the date of delivery. If 180 days have gone by since your delivery, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To complete your return, we require a receipt or proof of purc
Products used:
https://clockcanvas.com/collections/wall-clocks/products/milano
Date of experience: June 26, 2022
I bought a set of three canvas and was horrified by the quality of the product. When I tried to return they claimed that I had to send it to Canada to make it impossible. In their website they say that they have warehouse in Uk and Spain, so it doesn't make sense to return it to Canada, from Spain. The best I could get was a refund of 25%, but even with the refund the price was still too high for the cheap quality canvas that I received.
Date of experience: January 26, 2021
As I expressed to Jessica not sending confirmation # to the ordering individual is very problematic! In other words you need to rethink only sending it to the Email associated with the PayPal account. My entire family uses the same PayPal account!
* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2023
Excellent customer service. Received my canvas but decided it needed a frame. Got in touch with clock canvas. Paid the difference for the frame and they sent out a new canvas with frame. I love it. Looks great with my decor.
The colors on this picture are subtle which looks great in my living room. Many beautiful canvases at clock canvas.
Date of experience: November 8, 2023
They sell garbage products and made false statement's to my credit card company when I disputed the charges. I spoke to customer service and the stopped emailing me at some point. Look at the photos I paid almost $800.00 for plexi and a poster. Real junk... I reported them to the better business bureau. I attached the link to it. I should have read the reviews and the BBB before buying. https://www.bbb.org/us/il/chicago/profile/home-decor/clock-canvas-*******3048/complaints
Date of experience: September 8, 2022
This is a fraudulent site. It is based on Canada, but the items come from China. I purchased two canvas and 3 oak wood shelves, but had buyers remorse after I read the reviews which warned against purchasing from the site. I called and tried to cancel the items but it was after their 24 hour time frame. The company shipped the items expressed and gave me the option of returning them. When I received the pictures, it was on a flimsy frame and the pictures was basically a photo on cheap canvas, not worth $600. It was virtually impossible to ship the pictures back within the required timeframe because everything was locked down due to COVID. I was expecting three oak wood shelves which arrived three months after purchasing it but only received one of 3 shelves and it's basically a piece of ply wood. I was duped. I Will never purchase from this site. It's fraudulent, stay away.
Date of experience: July 30, 2020
Bought a set of 3 prints that arrived with ripples in the paper. I wrote and asked for a refund but was told (by yes, *) to ship them back to the UK (I'm in Canada) at my own expense and they would refund once the merchandise received.
I found out using the From shipping label that it actually shipped from a Canadian company in Barrie Ontario. I called this company and they sell to a supplier who then sells through ClockCanvas.
Our friend Dave insists it's not them and keeps giving deadlines on either accepting a replacement or to return at my fee.
After reading other comments on here I now know for sure it's a scam. They will not refund me if I send them back and if I ask for replacements, they again will arrive damaged.
Whoever is willing to fight them with me, please contact me at p a u l@ q u a d r i o m. C o m
*Personal information redacted by admin
Date of experience: March 15, 2021
Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.
Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:
Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.
Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.
Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.
Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.
Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.
