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    ClockCanvas

ClockCanvas

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Overview

ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.

  • Service
    82
  • Value
    44
  • Shipping
    44
  • Quality
    62

Proactively asks for customer feedback

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Positive reviews (last 12 months): 84.4%
Positive
103
Neutral
11
Negative
8
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687 reviews

105
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How would you rate ClockCanvas?
Top Positive Review

“Quick Customer Service Response”

Liz L.
12/17/24

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: 12/7/24
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Top Critical Review

“Clock Canvas's customer service was abhorrent!”

Gianine I.
11/14/24

Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Date of experience: 11/4/24
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Reviews (243)

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customer service (37) clock canvas (23)
Thumbnail of user ericad37
Canada
2 reviews
0 helpful votes
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January 6th, 2022

Just moved into a new apartment and ordered a clock from Clock Canvas and I am so in love it is a perfect match for my space! I ordered two more for each of my bedrooms. Can't wait for them to come in & put them up! Highly recommend!

Products used:
Clocks

Service
Value
Shipping
Quality

Date of experience: January 6, 2022

Thumbnail of user lbm2
Minnesota
1 review
4 helpful votes
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May 7th, 2021

Thank you Brianna!

I finally got my artwork. I really appreciate you making sure I did. I didn't think I would based on the horrible reviews I read about this company after the fact of me purchasing.

You can add my review to your website along with this pics.

1/2 stars
I thought this purchase was a scam BUT to my surprise it was not. I was very disappointed that it took over a month for me to get my artwork and I didn't realize it wouldn't be mounted on a wooden frame as canvas artwork is...

This is what I received and I am pleased that despite my original disappointments, the prints do look like pics for the most part.

Tip for consumers:
Contact them first before ordering to confirm you understand all terms and what to expect. They only communicated with me via email but it is worth the delay in ordering.

Products used:
Artwork Elegant Women

Service
Value
Shipping
Quality

Date of experience: May 6, 2021

Thumbnail of user teresan536
New York
1 review
0 helpful votes
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November 4th, 2023

I purchased the Forest Dawn Canvas and couldn't be happier. I got the 40 x 30 inch framed canvas and it's absolutely beautiful. I saw their ad on facebook with someone unboxing it and arrived the same way, super well packaged and quick

Products used:
Forest Dawn Framed Canvas

Service
Value
Shipping
Returns
Quality

Date of experience: November 2, 2023

Thumbnail of user lynnettes23
Idaho
1 review
7 helpful votes
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January 10th, 2021

Wrong order. When called to return (30 day return policy) got a message that said I had to contact them via their contact site online. The site said they respond within 24-48 hours. I emailed twice never heard back. I give up. I feel like I was scammed.

Tip for consumers:
They make it impossible to return whatever they decided to send you.

Products used:
Verify your order. My order went from one print to a set of 3 mysteriously.

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2021

Thumbnail of user jevc1
Luxembourg
1 review
9 helpful votes
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March 7th, 2021

A part of the triplet-canvas that I ordered was of a poor quality (price paid - over $150) which led to a request to replace the part of my order. A replacement arrived, but was of a poorer quality which obviously led to another replacement request. After almost 2.5 month of radio silence when I followed up, * from Clockcanvas replied that actually my order has been cancelled due to issues with delivery and respective amount is reimbursed. When I checked my accounts it turned that no money was received from Clockcanvas. To my respective e-mails asking for reimbursement, * just replied that reimbursement has been already made and sent some screenshot where not even the right amount was shown. Months have passed - despite several requests, still no reimbursement.

*Personal information redacted by admin

Products used:
Triplet Canvas

Service
Value
Shipping
Returns
Quality

Date of experience: March 7, 2021

Thumbnail of user georgej636
Canada
1 review
4 helpful votes
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December 27th, 2021

Wow!

Everything was received in beautiful packaging and in perfect condition. I couldn't believe my eyes at how vibrant the art piece was and how accurate the clock told time.

Will definitely be purchasing from Clock Canvas again.

Date of experience: December 27, 2021

Thumbnail of user jasminad5
Australia
1 review
3 helpful votes
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August 27th, 2021

Its been 5 months now I have placed the order and have been contacting them but I still haven't received the order yet. Its really frustrating because I have neither received the product nor the refund.

The do respond to the email I sent them but only thing i get from them is contact the courier and when I contact the courier they say contact clock Canvas. Not happy because i had to loose money on it

Date of experience: August 27, 2021

Thumbnail of user mimie15
GB
1 review
0 helpful votes
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April 5th, 2022

This was my second order from Clockcanvas and it did not fail to disappoint. Packaged securely, shipped quickly and quality of picture to a high standard. Love, love, love their products and highly recommend!

Products used:
Picture canvas

Date of experience: April 5, 2022

Thumbnail of user janicer838
Ohio
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

I ordered the wrong size and they helped me get the correct size for a little more money.
The only problem was I ordered the wrong size for the second time again!
Couldn't believe I did twice. My fault totally!.

He was great ! He correct my mistake!
Thank you!

Reason I chose this business:

From the first time I saw there add on social media I fell in ❤ with the pictures!
Was not disappointed!

Reason I chose this product:

Just beautiful❤

Service
Quality

Date of experience: November 7, 2023

Thumbnail of user shakopee1513
West Virginia
1 review
2 helpful votes
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July 31st, 2023

My Order ******* arrived and I realized I ordered the wrong size. I contacted ClockCanvas and they assisted me in ordering the correct size and offered a 20% discount. I am waiting for the new print to arrive. I highly recommend this company!

Tip for consumers:
Wonderful company to work with and I highly recommend the company and their products

Products used:
Large wall print

Service
Value
Shipping
Returns
Quality

Date of experience: July 31, 2023

Thumbnail of user brookes352
Rhode Island
0 reviews
0 helpful votes
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June 26th, 2022

We were looking for a specific color scene on canvas. Clockcanvas had exactly what we were looking for. I was nervouse of the quality. We received it and it is by far the highest quality canvas piece we have. I highly recommend Clockcanvas. They will be the first place I look for wall decor for now on.

Service
Value
Shipping
Quality

Date of experience: June 26, 2022

Thumbnail of user mikes3490
New York
1 review
5 helpful votes
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December 24th, 2021

I messed up my first order and the company was super helpful and accommodating! I chose a print intstead of a canvas and Brianna was able to cancel my first order, upgrade me to the canvas and even let me know about a sale I was not aware of. My order came in just under a week very well packaged.

Service
Value
Shipping
Quality

Date of experience: December 24, 2021

Thumbnail of user metteb3
Norway
1 review
0 helpful votes
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March 29th, 2022

I am decorating my new apartment, and I have already bought three beautiful unframed canvas print from ClockCanvas. I am very happy with the quality and delivery. I will definitely shop at ClockCanvas again.

Date of experience: March 28, 2022

Thumbnail of user michaelt4308
North Carolina
1 review
1 helpful vote
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October 26th, 2023

I purchased the Predator 2 Canvas for my office at work and it looks great on my door and I've received many compliments. Would definitely purchase from them again!

Date of experience: October 25, 2023

Thumbnail of user dianah906
Washington
2 reviews
0 helpful votes
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April 9th, 2024
Verified purchase

Kobe tribute done right. Wish blanket was thicker but love the size.

Date of experience: March 30, 2024

Thumbnail of user alexisb910
Canada
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Disappointed that extra charges came after. I spent extra time on the phone asking about. DHL didn't track package properly. Finally picked it up at the post office. I won't use them again.

Reason I chose this business:

Had the picture I wanted

Service

Date of experience: December 7, 2023

Thumbnail of user chrystam
New York
1 review
0 helpful votes
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March 4th, 2022

I've bought a few pictures from this comment and I'm so happy with all of them! Product is properly packaged for shipping so it arrives in perfect condition!

Date of experience: March 4, 2022

Thumbnail of user mariaf1828
Florida
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

I went with a canvas 30x60 it was a little distorted, not very clear in the middle.sad for how much I paid

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 28, 2024

Thumbnail of user joec1208
Ohio
1 review
5 helpful votes
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January 20th, 2021

I purchased 3 paintings from them with frames. All 3 frames had damaged to them. 2 of the paintings the damaged couldn't be seen when hung so I was ok with that, however the 3rd painting was damaged pretty bad and could easily been seen. I sent email with pictures of it to Clock Canvas and replied back that I received an undamaged product and they won't be doing anything about it. Don't buy from them. They ship broken products and don't back their products. I've had great success with Nichecanvas and Icanvas. Stay away from Clock Canvas. They sell a lot of facebook and they hide any negative post in Facebook.

Value

Date of experience: January 18, 2021

Thumbnail of user shl11
Washington
3 reviews
0 helpful votes
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November 8th, 2023
Verified purchase

My pictures both arrived very well wrapped and exactly as shown on the website. I'm so happy with what I ordered and I'll be ordering more definitely!

Date of experience: November 8, 2023

Thumbnail of user shelliea11
Illinois
1 review
3 helpful votes
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April 5th, 2021

Beware! Their website will show you a complete photo- for example if it is a diptic or triptic piece. However, you have to order EACH piece individually. The price they display is for ONE piece. So, if the item you are considering comes in three pieces you'll have to multiple the price by 3x and make sure you order each one individually. I ordered (what I thought) was a complete butterfly picture but only received one piece. How can you display one piece of a butterfly? I reached out to the company and they offered a 20% refund. How about changing your website so it's very clear what you are ordering?

Products used:
I ordered a diptic butterfly painting.

Service
Value
Shipping
Returns
Quality

Date of experience: April 5, 2021

Thumbnail of user michaelf5025
Pennsylvania
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

The picture I ordered was as described but arrived late despite my extra fee for faster delivery. The fee for faster shipping was was refunded but the gift arrived after Christmas when I expected it.

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: January 11, 2024

Thumbnail of user toniw312
Virginia
1 review
0 helpful votes
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February 6th, 2024

There was a problem with my canvas but once I contacted them they did not hesitate to send me a new print. Awesome customer service!

Service
Value
Shipping
Quality

Date of experience: February 4, 2024

Thumbnail of user thomasc1409
New Zealand
1 review
6 helpful votes
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January 16th, 2021

AVOID PURCHASING FROM THESE SCAMMERS**

Bought four items from them last year-the quality was quite poor, so we sent the goods back (to Canada, note they were shipped to our address from the UK). They offer a 30 day return policy, as stated on their website.

Liaised with * from Clock Canvas, and he said that they would be reviewing the products once received. Been nearly two months since we returned the products, and * has made numerous excuses on why nothing has been actioned on their end. * has also stopped replying to our emails altogether. Very, very disappointed with the actions of Clock Canvas.

Definitely do not buy from them- their products are pricey, are poor in quality, and their service and integrity is non-existent. Avoid these scammers!

*Personal information redacted by admin

Service
Value
Shipping
Returns
Quality

Date of experience: January 16, 2021

Thumbnail of user neollam
GB
1 review
0 helpful votes
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April 17th, 2022

If you are looking to buy wall pictures then please buy it from this website. Bought mine and I am so happy that I did, best quality reasonably priced and great customer service

Date of experience: April 16, 2022

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From the business

Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.

Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:

Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.

Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.

Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.

Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.

Business History

Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.

Company Representative

Thumbnail of user ahkmeds
Akhmed S.
Typically does not respond to reviews

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