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    ClockCanvas

ClockCanvas

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Overview

ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.

  • Service
    82
  • Value
    44
  • Shipping
    44
  • Quality
    62

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 84.4%
Positive
103
Neutral
11
Negative
8
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687 reviews

105
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How would you rate ClockCanvas?
Top Positive Review

“Quick Customer Service Response”

Liz L.
12/17/24

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: 12/7/24
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Top Critical Review

“Clock Canvas's customer service was abhorrent!”

Gianine I.
11/14/24

Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Date of experience: 11/4/24
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Reviews (243)

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customer service (37) clock canvas (23)
Thumbnail of user vijayk216
Texas
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Love the picture, but the canvas is loose, and flimsy. I've bought another large canvas from another company and it's more solid and it is framed as well. O well.lesson learned.

Date of experience: July 26, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Hi Vijay, can you please send us an email with photos of the issue? The canvas should not be loose and we are happy to send a replacement!

Thumbnail of user stevenc3221
Canada
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Placed order over a month ago and I just arrived a few weeks ago.

Date of experience: October 15, 2024

Thumbnail of user andred265
Australia
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Clock arrived in excellent condition. It took a little longer than expected.

My email queries were answered promptly

Reason I chose this business:

It had the size clock I was after

Service

Date of experience: August 6, 2024

Thumbnail of user donnam4338
North Carolina
2 reviews
0 helpful votes
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August 10th, 2024
Verified purchase

I placed my order a few day and It arrived rolled in a sturdy container

Reason I chose this business:

Love the canvas I chose. I stopped looking once I found it

Date of experience: July 31, 2024

Thumbnail of user stuw17
GB
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Nice easy and straightforward purchase, easy to navigate website.

Date of experience: August 4, 2024

Thumbnail of user josephg2675
New York
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Great Picture. Great Quality. Just would have been nice if I didn't have to measure the back of the frame to screw the hooks and set up the rope.

Date of experience: July 6, 2024

Thumbnail of user karenr3546
Pennsylvania
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

You can't go wrong looks like very expensive art sleek and contemporary style

Reason I chose this business:

Because I liked the picture and it looks great in my living room

Date of experience: July 30, 2024

Thumbnail of user lisam6318
California
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Love my canvas, customer service was very prompt and helpful.

Service

Date of experience: July 28, 2024

Thumbnail of user jeans1461
Wisconsin
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The picture arrived quickly and was packaged securely with no damage. It was also easy to unpack with just enough protection but not a lot of packaging waste. I love it on my wall!

Reason I chose this business:

Saw this picture online and had to keep going back to it. I think it's beautiful! When I saw a sale price on it I just had to get it.

Date of experience: June 3, 2024

Thumbnail of user jenniferb5475
Virginia
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

I received the best customer service from Clock Canvas. They are very professional and very accommodating. If you have questions, they have fast response time. In addition, the quality of the art work, and the quality of the canvas materiel are top tier. I would definitely order from them again.

Date of experience: May 21, 2024

Thumbnail of user jodim347
Minnesota
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Our first canvas came damaged. I emailed customer service and they promptly responded and immediately sent out a new one. That's great customer service!

As stated above. Very prompt at responding to damaged canvas that we received and immediately sent out a new one.

Service

Date of experience: June 4, 2024

Thumbnail of user wayneh1003
Germany
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Took a little longer to get here than expected. Assembly was easier than first thought.

Reason I chose this business:

Word of mouth from a friend

Date of experience: July 7, 2024

Thumbnail of user michaelm14570
Maine
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Easy ordering & fast shipping! The entire process was convenient and straightforward.

Reason I chose this business:

Great selection.

Date of experience: July 11, 2024

Thumbnail of user deniseb2227
Illinois
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

My canvas is everything I was hoping it would be. It hangs perfectly in my dining room.

Reason I chose this business:

Clock Canvas has great pieces to choose from

Date of experience: July 9, 2024

Thumbnail of user bl604
Georgia
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Easy shopping and purchase. Highly recommended! Looking forward to my next purchase.

Reason I chose this business:

Only site with picture wanted.

Date of experience: July 10, 2024

Thumbnail of user cactuscuisine
California
1 review
1 helpful vote
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May 11th, 2024

I have had four separate transactions with this company. I bought three pictures that I loved and one clock that is very cheaply made. I was happy with the artwork, but the customer service was very unsatisfying. You cannot reach a live person when you call their toll-free customer service line. Nor will they return phone calls. Their recording on the line tells you to send them an email. Communication is quite disappointing. I would recommend you read the negative reviews to get a balanced understanding of what you might encounter. But if you don't mind taking your chances, the artwork is lovely. My lower rating was because of some difficulties with shipping communications with two of the products. But ultimately the products did arrive late but in good condition.

Date of experience: April 30, 2024

Thumbnail of user deant275
Ohio
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Took care of me, immediately received the replacement shipment, luv them

My container showed up empty., they immediately got me a replacement

Reason I chose this business:

Captain Aaron Judge pic was too cool to pass up

Service

Date of experience: July 8, 2024

Thumbnail of user tinam1818
California
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I'm not happy with the picture I received and want to know how to return and get my money back. It's too light

They haven’t gotten back with me

Reason I chose this business:

It looked good in the ad

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 12, 2024

Thumbnail of user brigidi2
Iowa
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Our canvas ended up being a great buy. We chose a 60x30 canvas and it was easy to hang due to it being lightweight. Good prices on all sizes.

Date of experience: June 16, 2024

Thumbnail of user brittneyc132
Illinois
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Very happy with the service and quality. We will use again. It was the perfect final piece for our new center.

Service

Date of experience: June 3, 2024

Thumbnail of user gawoo1012
Ireland
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Quality prints and well worth the money. Had an issue with some import fees levied by the courier but ClockCanvas sorted that out in an instant and issued a refund immediately. Brilliant customer service. Thank you

Products used:
Wall art prints

Service
Value
Shipping
Returns
Quality

Date of experience: April 26, 2024

Thumbnail of user jessicac2973
California
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I bought Lunar and Solar Guardians painting thinking the size was going to work for the space I wanted it for. It was too small. I fully read and understood their return process. I purchased a bigger one and reached out for a return slip, fully aware I had to pay for the return shipping. Their customer service was amazing. Can't wait for the bigger painting to arrive.

Date of experience: May 6, 2024

Thumbnail of user jsnea
Washington
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

It went very smoothly from start to finish. The website was easy to navigate and I am very pleased with my purchase!

Reason I chose this business:

The beautiful art work

Date of experience: June 7, 2024

Thumbnail of user aquanettac2
Arkansas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My experience was great. Even though someone took my first delivery. I only received an empty tube. But they were replaced immediately. Thank you for the quick actions taken for me to receive my Angels πŸ‘ΌπŸ½

Reason I chose this business:

I'm a very spiritual being. My home has scriptures throughout. So these were excellent for my living room.

Date of experience: April 23, 2024

Thumbnail of user jeanf675
Louisiana
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

My canvas print was well wrapped for shipping, and shipping was expedited. Was a joy to receive!

Date of experience: June 27, 2024

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From the business

Welcome to Clock Canvas β€” Where Timeless Art Meets Your Walls.

Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:

Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.

Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.

Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.

Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas β€” where art becomes a masterpiece, delivered with speed and care.

Business History

Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.

Company Representative

Thumbnail of user ahkmeds
Akhmed S.
Typically does not respond to reviews

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