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    ClockCanvas

ClockCanvas

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Overview

ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.

  • Service
    82
  • Value
    44
  • Shipping
    44
  • Quality
    62

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 84.4%
Positive
103
Neutral
11
Negative
8
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687 reviews

105
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How would you rate ClockCanvas?
Top Positive Review

“Quick Customer Service Response”

Liz L.
12/17/24

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: 12/7/24
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Top Critical Review

“Clock Canvas's customer service was abhorrent!”

Gianine I.
11/14/24

Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Date of experience: 11/4/24
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Reviews (243)

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Reviews that mention popular keywords

customer service (37) clock canvas (23)
Thumbnail of user lizl514
GB
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: December 7, 2024

Thumbnail of user gianinei
New Jersey
1 review
0 helpful votes
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November 14th, 2024

Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: November 4, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Hi Gianine, I am sorry for your poor experience. Our goal is to provide the best customer service possible, and I apologize that we fell short here. I have reviewed the case, and your cancellation attempt was made after the product had already shipped, so we were unable to cancel the item as it was with the couriers on its way to you. Delivery dates can move depending on the courier, and I apologize that this happened to you.

Thumbnail of user marilynd770
Alabama
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

The first picture they sent did not fit the frame. They eventually gave me 25% back and sent me one that was already framed. I am pleased with the final product.

Reason I chose this business:

I liked the picture that was advertised.

Service

Date of experience: October 15, 2024

Thumbnail of user kellyd1887
Utah
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Were very polite and answered all of my questions, there was a small issue on ordering which was my fault, and they were able to fix the problem very quick and an efficiently

excellent.

Reason I chose this business:

Verity of pictures.

Service

Date of experience: October 8, 2024

Thumbnail of user aprilm1268
Australia
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

We needed an artwork for downstairs that would make our loungeroom pop. And I think we made the right choice with this beauty. Simple and yet so perfect, in a time when we need love the most. I can not thank you enough for making this artwork possible. The frame was easy to put together, and the quality of the canvas is exactly as shown very bright colours and will light up the room just like it's done to our kitchen. Will purchase from you again and will recommend to anyone asking for good quality canvas art 👏🏾

Date of experience: July 14, 2024

Thumbnail of user maureenk375
Texas
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

The canvas is everything that I expected. I love the colors, the movement in the painting, and the soothing feeling that comes with it. It was also incredibly affordable given the large size (I got the largest canvas possible).

Reason I chose this business:

It had the painting that I loved, perfect colors to bring my room together, it was affordable, and it was easy to order.

Date of experience: July 18, 2024

Thumbnail of user joannf240
Arizona
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

It took a while to make a final decision because your website offers so many quality pieces of art. Choosing the correct size for my wall was easily facilitated by your well-defined ordering process!

Reason I chose this business:

Clock canvas seems to have more selective pieces of art to choose from and the ordering process was a breeze

Date of experience: July 25, 2024

Thumbnail of user tomr1521
Canada
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I recently found myself with a wall needing some art and found a screenshot I had take years ago of a piece from this company. Luckily, it was still available.

Their website was extremely easy to order from, and had lots of great sizes and options. My order showed up faster than expected. It was packaged meticulously and I was kept in the loop through the Shop app every step of the way.

The product itself is gorgeous and a focal piece in my living room now. The customer experience was flawless, and I expect to look to Clock Canvas again when the need arises. Absolutely 5 starts well-earned!

Date of experience: July 4, 2024

Thumbnail of user kathleend1804
Minnesota
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

When order arrived, it was obviously too small for the space. Ordered the larger size and am very happy with product.

When I finally was able to make the connection, the problem was solved. I would have preferred to be able to return the smaller size, than to keep it and pay the difference for the larger size, however, it was easier to do the first option

Reason I chose this business:

Saw post on Facebook

Service

Date of experience: August 24, 2024

Thumbnail of user laciej11
Texas
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Buying artwork online can be a gamble, but the piece that I received was beautiful and well done. It was exactly what my room needed to tie it together.

Date of experience: July 11, 2024

Thumbnail of user lindag3834
Maryland
1 review
0 helpful votes
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July 30th, 2024
Verified purchase
• Updated review

Two recommendations:
Put support dots on the bottom corner of all pictures
Adjust your site to make searching all items, regardless of subject, on one link.

Date of experience: July 20, 2024

Found it hard to get a review of every one you offer regardless of category but found what we liked.
June 29th, 2024
Verified purchase
• Previous review

Lovely offerings, not sure how the 30 days to get the rewards

Reason I chose this business:

Saw a lovely print on facebook & reviewed products.

Date of experience: June 19, 2024

Thumbnail of user lindam6518
Kansas
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Bought as a gift! My son loved it! Made his living room come alive! Packing was very good! Definitely would buy more! There canvas looks better in person.

Got back with me pretty quick and handled the problem fast. It was my mistake and they fixed it quick.
Thank you!

Reason I chose this business:

My son bought some off Amazon. Not good Quality and he was disappointed. I found this one and he loved it so much. Worth the price!

Service

Date of experience: July 24, 2024

Thumbnail of user joannm588
Nevada
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Thanks this is unnecessary as I already said my picture was beautiful and arrived perfectly no need to have someone make a long comment.

Date of experience: August 6, 2024

Thumbnail of user robyng233
Illinois
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I had a question about the piece and framing. I was contacted right away and my questions were addressed politely

Timely and friendly

Reason I chose this business:

Large selection and reasonably priced

Service

Date of experience: July 30, 2024

Thumbnail of user scotw44
California
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

There was supposed to a 20% discount available per the website, but I could not access it. I did find a code for 15%, but still feel the 20% code should be available as advertised.

Reason I chose this business:

Previous purchase.

Service

Date of experience: July 6, 2024

Thumbnail of user michaelh8623
Massachusetts
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I was a bit skeptical at first because I'd had never heard of clockcanvas. But boy was I blown away! Got my canvas right on time with the estimated date and looks perfect. Couldn't be more happier!

Date of experience: July 2, 2024

Thumbnail of user alicew735
Iowa
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Order came with delay. The picture I chose exceeds my expectations. I will trust this company in the future

Reason I chose this business:

I knew immediately when I saw the picture I wanted on their website

Date of experience: July 25, 2024

Thumbnail of user angelaj2220
Michigan
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I'm so impressed with the look and quality of the pictures. They look amazing!

I ordered only one picture on accident of a set of 3. The individual prices were more expensive than ordering all three at once but they upgraded my items for me to the three with no additional charge from what it would have been had I ordered all three originally.

Reason I chose this business:

The item was perfect for what I was looking for

Service

Date of experience: November 15, 2024

Thumbnail of user tinab2152
Kansas
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Overall easy shopping experience with great products to chose from.

Date of experience: November 26, 2024

Thumbnail of user hussaina182
AE
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Really great products and designs, would buy from clock canvas again

Date of experience: November 18, 2024

Thumbnail of user lindaf2999
Michigan
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

It was a fantastic experience. No issues what so ever. Would order from them again and would totally recommend them.

Reason I chose this business:

Because I’d been searching for a picture and nothing caught my eye until this pucture

Date of experience: July 18, 2024

Thumbnail of user kathleent1433
Louisiana
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Everything was easy and painless. Found in the website had one question for customer service which they answered in a quick turn around time. Shipment was also received in an acceptable amount of time. I couldn't be more pleased with the quality and beauty of my canvases

Quick response to my question

Reason I chose this business:

Like the butterfly canvas

Service

Date of experience: June 4, 2024

Thumbnail of user sandersa18
California
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

The process was easy, and fast. From the time of purchase to when it was delivered was extremely fast.

Date of experience: July 13, 2024

Thumbnail of user periem
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The red balloon is supposed to pop in color. Its more of a dark red which makes the painting look like a bad copy.

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Hi Perie, we received your email and responded but have not heard back from you. The product features the same red as displayed on the product page: https://clockcanvas.com/products/banksy-balloon-heart-girl-canvas

If you want a lighter red please send us an email before ordering and we can do this for you!

Thumbnail of user michaelr7159
Texas
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Print was dirty and never received 20% cash back. End of story

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Thank you for sharing your feedback with us. Your print should not have arrived dirty, this is extremely alarming to hear! If you can send us photos to contactus@clockcanvas.com we can issue you a replacement right away! As per the cashback, a separate email is sent with instructions for redemption. You should have received it right after your purchase.

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From the business

Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.

Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:

Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.

Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.

Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.

Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.

Business History

Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.

Company Representative

Thumbnail of user ahkmeds
Akhmed S.
Typically does not respond to reviews

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