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    ClockCanvas

ClockCanvas

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Overview

ClockCanvas has a rating of 4.4 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and high quality. ClockCanvas ranks 1st among Clock sites.

  • Service
    82
  • Value
    44
  • Shipping
    44
  • Quality
    62

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 84.4%
Positive
103
Neutral
11
Negative
8
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687 reviews

105
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How would you rate ClockCanvas?
Top Positive Review

“Quick Customer Service Response”

Liz L.
12/17/24

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: 12/7/24
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Top Critical Review

“Clock Canvas's customer service was abhorrent!”

Gianine I.
11/14/24

Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Date of experience: 11/4/24
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Reviews (243)

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customer service (37) clock canvas (23)
Thumbnail of user caroles585
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

So far so good but I would like to return the painting. Seems like it has taken a long time for them to contact us. We also left 2 voicemails.

Still waiting on customer service on how to return the painting

Reason I chose this business:

Social media

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 4, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Hi Carole, we are sorry to hear you want to return your order. To start the return process, please email contactus@clockcanvas.com!

Thumbnail of user raulp180
Florida
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

The process of selecting a painting was simple and easy. Two out of the three paintings arrive within a week and the larger one the following week. Great experience with Clockcanvas.

Service

Date of experience: May 24, 2024

Thumbnail of user colinbarca
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I ordered several canvas paint from them. The quality is always there. Also, quick and helpful customer service. Decent delivery. Overall, very happy experience with ClockCanvas. Looking forward to ordering more from them.

Date of experience: April 24, 2024

Thumbnail of user jeans1470
District of Columbia
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Everyone was terrific. I reached turned this product because I ordered the wrong item.

Great service everyone was more than helpful

Date of experience: June 23, 2024

Thumbnail of user rebeccam2962
South Carolina
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

It does take a while to arrive but it is worth it! Beautiful canvas and great customer experience. I realized I needed a bigger picture and customer service helped me to upgrade my purchase. Will shop again.

They understood my issue and helped me very promptly

Reason I chose this business:

Wanted soliloquy picture

Service

Date of experience: April 29, 2024

Thumbnail of user cindyj531
Idaho
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The frame does not join at corners and the new canvas is extremely tight and corners are very unfinished.

I didn’t get a response.

Reason I chose this business:

Advertising

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 5, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Hi Cindy, we respond to all emails within 24-48 hours! Can you check your spam/junk for our response?

To eliminate the gap you have to connect the frame first and then tighten. If the frame starts with no gap then tightening will keep it that way!

Thumbnail of user judyw1527
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

The quality for the price is totally not there! Not happy with this purchase!

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 22, 2024

Thumbnail of user ahkmeds
Akhmed S. – ClockCanvas Rep

Thank you for your feedback. We're truly sorry to hear that the quality of your purchase did not meet your expectations. We understand how disappointing this must be, and we apologize for any inconvenience this has caused.

At Clock Canvas, we strive to provide high-quality products and exceptional value to our customers. Your experience is important to us, and we would love the opportunity to make things right. Please reach out to our customer service team at contactus@clockcanvas.com so we can discuss your concerns further and find a satisfactory resolution for you.

Thank you for bringing this to our attention. We appreciate your feedback as it helps us improve.

Thumbnail of user lisav1492
West Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fast shipping. Although the UPS driver delivered it to the wrong house, I was still able to get it. Absolutely live the picture. Perfect.

Date of experience: June 3, 2024

Thumbnail of user leslieg674
Florida
1 review
1 helpful vote
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June 7th, 2024
Verified purchase

The options for a return were also very difficult!
The shipping back charges are extremely expensive!

Reason I chose this business:

I thought the painting had ALOT of TEAL coloring but turned out to be a different blue and not good with my decor!

Service

Date of experience: May 28, 2024

Thumbnail of user t.c13
Germany
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I like the product in general but I think for what you get the price isn't justified. It's a standard canvas on a wooden frame, you pay for the individual motive. As my order and the selected picture has an emotional value to me, it's fine for me, but I think the price is quite high. Quality is good, not perfect, but good. I would describe the finish as semi-gloss, the black / dark colors aren't really dark in direct sunlight. Also, be aware of any import fees as I was confronted with an additional 10€ for the import to Europe.

Date of experience: April 23, 2024

Thumbnail of user shannonh1062
Indiana
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Well worth the money! I love it! Would definitely order again!

Date of experience: June 13, 2024

Thumbnail of user elizabethd2469
Kentucky
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Everything went great when purchasing this picture. Great quality and delivery. Also got delivered quicker than I thought

Date of experience: May 14, 2024

Thumbnail of user nancyr1819
Rhode Island
2 reviews
0 helpful votes
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June 18th, 2024
Verified purchase

This was very easy to order, Great delivery time, high quality product. Looks gorgeous on my wall!.

Date of experience: June 8, 2024

Thumbnail of user lynettek83
Colorado
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ordering was easy and shipment came packaged very well and in a timely manner.

Reason I chose this business:

Liked the picture

Date of experience: June 4, 2024

Thumbnail of user edgarj77
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Arrived fast and safely. No problem with the art piece and was packaged with plenty of care.

Date of experience: June 4, 2024

Thumbnail of user janicet691
Michigan
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Great experience! Speedy shipment and beautiful product! Exactly what we were looking for, for this large space.

Reason I chose this business:

A large variety of large art pieces

Date of experience: May 9, 2024

Thumbnail of user thomash3683
New Jersey
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Great experience…………………………………………………………………………………….!

Date of experience: June 3, 2024

Thumbnail of user milagrose10
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The piece is stunning. Loved how well it was handle, managed and packaged. It arrived perfectly in one piece which i was afraid of receiving broken. Love it.

Reason I chose this business:

I love the different choices i have to select and payment options.

Date of experience: April 23, 2024

Thumbnail of user joans1424
Nevada
1 review
0 helpful votes
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April 8th, 2024

I love the print. I ordered a framed print of "Forest Dawn". It came in 2 weeks and very well packaged. I was disappointed that the frame was not ready to hang like it said it would be. I got the hardware to attach to the frame, but it is hard for me. The low-glare plexiglass is not low-glare at all, and there are a few slight imperfections in the plexiglass. I will probably have to take it somewhere and pay to have the hanging hardware attached, and have the plexiglass replaced with non-glare glass.

Date of experience: March 28, 2024

Thumbnail of user alicem1084
Georgia
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Great experience, no issues, receive promptly and easy to hang.

Date of experience: May 28, 2024

Thumbnail of user jenniferc5036
Canada
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Great product. Amazing quality. Very satisfied with my rolled print.

Date of experience: May 17, 2024

Thumbnail of user paula2513
California
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

The experience was great! I found the look I was looking for and the prints are high quality.

Date of experience: May 14, 2024

Thumbnail of user amandae1150
Massachusetts
1 review
0 helpful votes
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May 20th, 2024
Verified purchase
• Updated review

Beautiful artwork & stellar customer service. Even more gorgeous in person

I traded in my 20x40 for a bigger one- seamless transaction

Reason I chose this business:

Because I loved the artwork

Service

Date of experience: May 10, 2024

Incredible company & customer service
May 21st, 2024
• Previous review

I ordered a 20x40 & immediately wished I had gone larger. The company fully refunded me (and I did not have to send it back!) So I ordered the larger one & I could not be happier. Thank you!

Service
Value
Shipping
Returns
Quality

Date of experience: April 23, 2024

Thumbnail of user joanneh926
Australia
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

Very easy to use the website and quite a variety of prints to choose from

Reason I chose this business:

I found a canvas which I hope looks just as good in my house as it does on the picture

Date of experience: May 5, 2024

Thumbnail of user joanal18
Georgia
1 review
4 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

I paid $269 for the canvas with butterflies because I saw on your website a beautiful canvas but I didn't receive a smaller picture than the one I paid for, without quality and I'm not satisfied!

In the first email they told me that it would not be necessary to return the picture and that they would return the money but they did not answer me anymore and I have already sent several emails!

Service

Date of experience: April 10, 2024

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From the business

Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.

Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:

Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.

Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.

Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.

Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.

Business History

Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.

Company Representative

Thumbnail of user ahkmeds
Akhmed S.
Typically does not respond to reviews

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