ClockCanvasReviews 250

I bought artwork that was $300 and the art work looked nothing the same! When I emailed them they said it can vary because of screen color differences lol yeah. Right! I've bought so much art work and this site is not recommended! They wouldn't even provide free shipping back even though their garbage artwork was printed in such terrible quality! Please buy it from somewhere else… I buy a lot of art work from online and really have had no issues but clock canvas is terrible! Stay away! I posted what their picture had and what I got…

Packaging is bad, chances of your package being damaged in shipment is high. Customer service is slow, located in the USA. You can't contact them over the phone, only e-mail. They are not willing to pay for returning shipping costs. Everything is overpriced.

I wanted to return an art work. I was told I would have to return the art work to ENGLAND! (I live in California), with a tracking number. The U.S. post office told me this would cost $57!

I would give it no star if I could! SCAM Website. Terrible quality products that are incredibly overpriced. Offer no refunds or returns. AVOID!
I paid $150 US and received a clock that does not move, and the clock looks cheap/poor quality. Dave from the customer service is giving me a hard time when he heard that I want a refund. He refuses to attend to what a customer wants and doesn't take any responsibility for the defective product, and refuses to pay for return shipping costs. Sent multiply emails to Dave, and he still does not want to address the issue.

Thank you Brianna!

I finally got my artwork. I really appreciate you making sure I did. I didn't think I would based on the horrible reviews I read about this company after the fact of me purchasing.

You can add my review to your website along with this pics.

1/2 stars
I thought this purchase was a scam BUT to my surprise it was not. I was very disappointed that it took over a month for me to get my artwork and I didn't realize it wouldn't be mounted on a wooden frame as canvas artwork is...

This is what I received and I am pleased that despite my original disappointments, the prints do look like pics for the most part.

Beware! Their website will show you a complete photo- for example if it is a diptic or triptic piece. However, you have to order EACH piece individually. The price they display is for ONE piece. So, if the item you are considering comes in three pieces you'll have to multiple the price by 3x and make sure you order each one individually. I ordered (what I thought) was a complete butterfly picture but only received one piece. How can you display one piece of a butterfly? I reached out to the company and they offered a 20% refund. How about changing your website so it's very clear what you are ordering?

The colours on the canvas I received were dull and looked nothing like the advert on the website. They were definitely not worth what I paid for them. When I enquired about returning I was offered a 25% discount but there was no chance I was putting them up in my house and wanted a full refund. I was asked to send the package to an address in the UK to receive a full refund. 2 weeks later when I hadn't heard anything I contacted customer service who asked me for a tracking number and despite me explaining over 6 emails to Dave that I used the Uk Royal Mail first class service and so did not have a tracking number he advised there was nothing he could do without my tracking number. So in affect my package has been received and will now be resold but due to me not be able to prove it I won't receive a refund. Dave has since disappeared and is no longer responding to my emails. I wish I'd have read the other reviews online before ordering from this company as I would've steered well clear!

Bought a set of 3 prints that arrived with ripples in the paper. I wrote and asked for a refund but was told (by yes, *) to ship them back to the UK (I'm in Canada) at my own expense and they would refund once the merchandise received.

I found out using the From shipping label that it actually shipped from a Canadian company in Barrie Ontario. I called this company and they sell to a supplier who then sells through ClockCanvas.

Our friend Dave insists it's not them and keeps giving deadlines on either accepting a replacement or to return at my fee.

After reading other comments on here I now know for sure it's a scam. They will not refund me if I send them back and if I ask for replacements, they again will arrive damaged.

Whoever is willing to fight them with me, please contact me at p a u l@ q u a d r i o m. C o m

*Personal information redacted by admin

A part of the triplet-canvas that I ordered was of a poor quality (price paid - over $150) which led to a request to replace the part of my order. A replacement arrived, but was of a poorer quality which obviously led to another replacement request. After almost 2.5 month of radio silence when I followed up, * from Clockcanvas replied that actually my order has been cancelled due to issues with delivery and respective amount is reimbursed. When I checked my accounts it turned that no money was received from Clockcanvas. To my respective e-mails asking for reimbursement, * just replied that reimbursement has been already made and sent some screenshot where not even the right amount was shown. Months have passed - despite several requests, still no reimbursement.

*Personal information redacted by admin

I bought a set of three canvas and was horrified by the quality of the product. When I tried to return they claimed that I had to send it to Canada to make it impossible. In their website they say that they have warehouse in Uk and Spain, so it doesn't make sense to return it to Canada, from Spain. The best I could get was a refund of 25%, but even with the refund the price was still too high for the cheap quality canvas that I received.

I purchased 3 paintings from them with frames. All 3 frames had damaged to them. 2 of the paintings the damaged couldn't be seen when hung so I was ok with that, however the 3rd painting was damaged pretty bad and could easily been seen. I sent email with pictures of it to Clock Canvas and replied back that I received an undamaged product and they won't be doing anything about it. Don't buy from them. They ship broken products and don't back their products. I've had great success with Nichecanvas and Icanvas. Stay away from Clock Canvas. They sell a lot of facebook and they hide any negative post in Facebook.

AVOID PURCHASING FROM THESE SCAMMERS**

Bought four items from them last year-the quality was quite poor, so we sent the goods back (to Canada, note they were shipped to our address from the UK). They offer a 30 day return policy, as stated on their website.

Liaised with * from Clock Canvas, and he said that they would be reviewing the products once received. Been nearly two months since we returned the products, and * has made numerous excuses on why nothing has been actioned on their end. * has also stopped replying to our emails altogether. Very, very disappointed with the actions of Clock Canvas.

Definitely do not buy from them- their products are pricey, are poor in quality, and their service and integrity is non-existent. Avoid these scammers!

*Personal information redacted by admin

Wrong order. When called to return (30 day return policy) got a message that said I had to contact them via their contact site online. The site said they respond within 24-48 hours. I emailed twice never heard back. I give up. I feel like I was scammed.

I ordered a simply framed picture from ClockCanvas.com. The item arrived badly damaged, but ClockCanvas would only refund me if I sent the item back to them, at my own expense (they claimed "As a small, start-up company we are unable to afford this cost due to high shipping costs."). When I paid to ship it back to them, they refused to cooperate with Canadian customs officials to receive the shipment, so it ended up getting shipped back to me, at my further expense! This is a fraudulent company, buyer beware.

This is a fraudulent site. It is based on Canada, but the items come from China. I purchased two canvas and 3 oak wood shelves, but had buyers remorse after I read the reviews which warned against purchasing from the site. I called and tried to cancel the items but it was after their 24 hour time frame. The company shipped the items expressed and gave me the option of returning them. When I received the pictures, it was on a flimsy frame and the pictures was basically a photo on cheap canvas, not worth $600. It was virtually impossible to ship the pictures back within the required timeframe because everything was locked down due to COVID. I was expecting three oak wood shelves which arrived three months after purchasing it but only received one of 3 shelves and it's basically a piece of ply wood. I was duped. I Will never purchase from this site. It's fraudulent, stay away.