Gwynnie Bee

Love the concept of gwynnie. Expected it to be more like netflicks. Send in an item get one back in a few days. Shipping is a disaster. Takes forever. If you get an item that you don't like its about 2 weeks to return and get new item. This is very discouraging.

The selection is also not as much as I would like. I don't wear dresses so I am somewhat limited to begin with. Shirts maybe updated once a month with maybe one or two new items. Giving one more month to see if things improve.

When Gwynnie Bee first stared, it was the answer to my "plus-sized" clothing woes. Fun, fashionable, affordable options in an array of brands and sizes. Now, due to my slightly larger size and the shift in focus to clothing for women of all sizes (read "normal sizes", and read it with sarcasm), there are only a handful of brands that comfortably fit and the company is no longer a safe haven for me. What started out as a godsend and even a bit of a body-positive experience has morphed into something that is, again, for the masses, and which no longer provides me the high quality service I need. This is why capitalism is a failed model for meeting human needs. Given the opportunity to meet the needs of the initial focused clientele, where there is a veritable clothing desert, Gwynnie Bee, like many companies, sold out their loyal customers to make more money.

I love Gwynnie Bee. I've been a member for over 5 years. For the most part I am a happy subscriber. I have noticed that the pricing of the items are getting more expensive. My plan is 2 items $63. I don't think it is reasonable to want me to buy a summer shirt for $70. I think the pricing should be more in line with the fact that the items are worn. My second issue is the packaging. Can we please get rid of the boxes? As someone who has their boxes come to the job and also a commuter. The boxes are a hassle. Plus dealing with them afterwards. Please think about sending the items in the purple bags then have us send the items back in the bags. I do that with ASOS purchases. No problem.

I thought I'd write about my experience from a long time ago. I received a skirt that was worn and had crusty stuff on the skirt. I'm attaching a picture of the creases and of the crusty stuff so you can be the judge if this did in fact go to the cleaners like I was told. I hope you can zoom into the crusty part because you can see it well. It's not a part of the pattern, it was hard and white. I'm hoping it was frosting, yeah, we'll go with that for my sanity. When I reached out, they assured me it was cleaned, but would a cleaned dress still have creases from sitting? I am still doubtful. In that same email reassuring me it was cleaned, they said I didn't return a package. It had been 7 days since the package reached them. I kept all of my tracking information and I told them the date and time it reached them and to who, Thanks Ben! For them to say I didn't return a package when it was put into Ben's hands 7 days before the email conversation with them... this is just sad. I hope their customer service is better than what it was and they aren't sending dirty clothes. This is my experience and I hope they are doing their customers better. I left and have not returned.

I've been a member for about 4 years now and overall the membership is great. I don't have to deal with going to the post office to return items, just leave it in my mailbox. My only issue right now is with the clothing styles. I don't know if they got a new buyer or what but it is getting harder and harder to find items to add to my "closet."

There have been a few issues here and there but overall I love it. I can wear designer clothes for a minimal cost and my wardrobe is vast. There have been issues with the clothes coming in horribly wrinkled at times and every now and then the item just isn't what I expected but all in all the idea of having designer clothes all the time is great. I have purchased several items both from my closet and on clearance. The people at work can't wait to see what I will wear next

I had been a fan of Gwynnie Bee, but they have been an utter disappointment this holiday season. Like a lot of people, I have a Christmas party every day of this week. I knew holiday party week was coming, so I returned my last items early (Dec. 10&11). It's now Dec. 19th. I have not received a new shipment, nor has a the next shipment shipped out. With the weekend and holiday coming up, I think it is realistic to guess that I will not have had a Gwynnie Bee item in hand from Dec. 11 until Dec. 26 (or later!). That is, literally, the two weeks of the year when this service should provide the most value. Total disappointment.

Epic failure for holiday dresses.

I'm a little shocked at the reviews here. It almost seems like a concentrated attack. I've been a customer for several years, and the service has literally changed my life. I never ever thought I could have clothes that fit, let alone fit well or make me look good. Now I have new clothes 2-3 times a week, I get compliments on my outfits all the time, and I FEEL beautiful. The few interactions I've had with customer service have been professional, prompt, and 100% positive. I don't use the shop, since I've fallen in love with having space in my closet and I know I can rely on GB to surprise me with something cool in every box. Speaking of, I am going to go try on fab clothes I didn't have to hunt down, didn't have to special order, don't have to overpay for, and never have to take care of! If you're in the size range, try it. You've your entire life to gain.