One can never contact CodeCanyon. They do not want to know you. App developers who actually help are scarce. Did have a couple who were genuine and solved the problems. Most of the others are less than interested in helping - only to take your money. I will not buy from them again. I currently have a credit of $6 but can't use it because their minimum is $20 - this is just stealing my money as far as I am concerned.
It's a pity the owners of CodeCanyon hide behind closed doors - what are they afraid of.
Also there are too many apps that are so old they will not work on current computers.
Take care with this lot. I am beginning to agree with others here that this site is sadly becoming one big scam.
I usually don't write negative review about company but this needs to be said as I want others to be careful. I bought a apps from CodeCanyon, and after I paid thorough their online shopping cart, immediately they locked my account out.
I did not know why but tried to contact them, sent 5 messages after spent two hours how to figure out and read all of their blogs, and long script. No reply, no customer service, never heard back from them. I tried to find their contact phone, nothing.
Very awful and terrible company so don't purchase anything from this site, just my humble opinion.
Worst place to buy code from is codecayon.net. As there is no regulations on what people say on the selling pages and what you get in once you buy it. It is literally biggest internet frauds in today's modern world. I purchased this shoppers flutter eCommerce app which says full eCommerce app but does not have a working shopping cart. And on top of that i ask the support team which is the developer - he says i never specified it had full eCommerce. Some one should tell me full eCommerce means a working shopping cart. Now i try to contact evanto they never reply.
https://codecanyon.net/item/shoppers-flutter-ecommerce-app-using-firebase/*******
My evanto username - sandeep2194
Never buy anything from Evanto. #WorstBrandEverEvanto
I paid almost 100$ for the script. Right at the moment the money were dedicated from my bank account the codecanyon blocked my profile.
Support team DOES NOT reactivates my profile nor they agree to send my money BACK! Support just IGNORES my asks to return the money they charged for the script! Do not use the service of this company if you value your own time and money.
3 of the last 4 plugins I purchased from them were either not as advertised, broken or in one case, took down my entire website. Requests are ignored and if you file a claim with PayPal they lock you out of the account including items you had previously purchased.
I purchased a WordPress plugin from this site and extended support, after 30 days of trying to contact the author for support through the codecanyon website with no response I asked for a refund and they refused.
Pleas take a warning do not do business with this company unless you like losing money.
I have bought a theme from Theme forest named Whizbiz. It is a poorly coded theme with worst support/. I bought the theme and paid the extended support also. How ever I found the support was poor.
I left 3 times review for that theme and each time they deleted my review just to make it more sale. If we are not allowed for putting in review why codecanyon put that option there? I even contacted them through mail but they did not get back to me. See screenshot of my review which they deleted
Plugin: Rich Snippets & Schema Markup Plugin for WordPress & WooCommerce
Woocommerce is named in the name of the plugin. But the plugin brakes product page rich snippets, which is the most important part for an ecommerce.
The developer asked access to solve the problem, and after that, he installed WP download, and downloaded my entire site, with private information. Most of all, still today, after more than I week, the developer insists there is no problem.
If I click from mobile on category pages, they now redirect to /shop/ page. Google tool for rich snippets gives the same redirection problem when I try to investigate a product page, it returns the /shop/ page.
CodeCanyon just opens a ticket, and gives one more week because they follow a "standard procedure", in the meantime the site is broken.
No phones to call. Nobody protecting customers.
Now who ever will pay to fix my problem?
I bought a plugin that did not ever work. I wrote several comments and private messages and never get any answer. So I opened a ticket in Paypal but instead of having a answer, i immediately got my account closed on codecanyon which no access and no more question...
They do not refund just saying they disagree. Disagree with what? About malfunctionning? About no answering my questions? Avoid such a site.
This company is allowing people to sell their products and keep collecting money to find out that they don't even email you for support. Even though Codecanyon knows about it, they are still letting the users selling their products. This is fraud and it should be investigated and shutdown this website.
CodeCanyon has a rating of 1.3 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CodeCanyon most frequently mention and customer service. CodeCanyon ranks 32nd among Script sites.