Coffe Italia

Originally settled on the Sage Bambino but after discussion I was persuaded by these guys to go for a Gaggia Classic Pro. Turns out they were right.
Great service, great advice and the free coffee they give you after a purchase is even excellent quality.
Recommended..

Not only are they much cheaper than anyone else, but their service was fast, friendly and efficient. I couldn't recommend them too highly. I couldn't post a photo because it was a present for my daughter and she lives on the other side of London

Perfect service all the way, professional, fast, courteous and the shipment arrived after just a few days from ordering and packed very well so that it arrived in excellent condition. Thank you Matteo for being so professional.

I've been dealing with this company in several occasions for issues of my coffee machine.
I have to say that replies were fast sometimes they replied evenat 10 pm! All issues sorted out very quickly.
I'm very impressed by the level of customer service of this company.

Wow, you exceeded my expectations:-). The grinder arrived today and I have already made the first few cups. This grinder is mindblowing cool.:-)

Thanks for arranging this so quickly.:-)

Kind regards,
Stefan

I wanted to buy a high range coffee grinder and espresso maker for a long time. Caffee Italia had the perfect offer (have a look yourself at the "SET" offers on their web for some awesome combinations of grinder+espresso machine at the best prices, and you'll see why I've chosen them) Best part of all was that they sent me an updated, newer, version of the machine i bought... at the same price. Bravo Caffee Italia and thanks a lot!

Having ordered a new Gaggia coffee machine at the beginning of January, it arrived, as Marco had informed me, earlier this week and we love it. Easy to use and makes fabulous coffee. A special thanks must go to Marco for his friendly emails, keeping me up to date of the delivery progress. Made the experience of ordering on-line great fun! Gracie Mille Marco!

I could call them even when it was not their working hours they would answer. I had few questions and they were always eager to help and answer them. As well they helped me with the choice and now im really happy with products i bought.

The store has a wide selection of products at fair prices. I had a minor problem with the shipment. They responded willingly, immediately and sent me a new spare part.
They communicate well.
I can only recommend the store.
Well thank you

What a great team, thank you for working through the difficulties during the Covid-19 troubles. Italy and Germany were both having issues with production and delivery. Product arrived as promised, thank you just love the new machine.

I was looking for some specific item which I found on the website by Caffè Italia España so I made an order and paid for it right away. Unfortunately I got an email the next day that they were out of stock. Within few days I got a full refund without any hesitation and a recommendation regarding other product.
I can recommend the service by the company.

I had an initial problem with my product when it arrived, but the guys at Caffe Italia were really helpful in helping me resolve the issue and as a coffee lover, spending a lot of money of a coffee machine and a grinder, I was really appreciative of their help.

In the end they helped me resolve the problem, and I'm so happy with my machines and the service from the guys at Caffe Italia.

I wouldn't hesitate to contact these guys in the future for my needs. Great guys.

I purchased a La Pavoni machine with New Caffe Italia after having a poor experience with a different supplier. It's really hard to get this type of machine in Australia and I received the package within 6 days. Super impressed with the service and quality of machine. Thanks guys!

La Piccola Sara Vapore - it's arrived!

My husband is absolutely delighted with his new coffee machine - it's working well!

We are so grateful to you for sorting this all out - I know it's been a total drama but we got there in the end!

Thank you, thank you, thank you!

After checking out reviews we settled on the Rancilio Silvia V6. Received excellent service from the get-go with Mateo from New Caffe Italia keeping us informed every step of the way with trackable delivery from DHL. Since its arrival, we've been most impressed with our Rancilio and feel it lives up to its reputation. Love the quality of the coffee produced. Worth watching Youtube videos to familiarise and perfect the coffee making.

I have just received my Bezzera Unica PID espresso machine today- it is beautiful, I can't wait to start using it! Excellent service, fast delivery (within 3 business days) and answered all of my queries within a timely manner. Would definitely recommend!

Hi Marco,
Just like to say thank you.
My Bezzera duo and Mazza grinder arrived on Thursday a day earlier than expected.
I have set them up and both machines working perfectly serving up super Espresso and latte (Love them).
I hope to keep both machines for the next few years but when I am ready for an upgrade I will not hesitate to contact you again.
Great recommendation choices and a super fast delivery, along with a great shopping experience and the best prices on the net.
Many thanks,
Tony.

It's the best espresso grinder I've used. The 64mm flat burrs produce 18gr in about 16 seconds. NO vibration, no clumping and no retention. Love the infinite, step-less adjustment. Helps me pull repeatable, consistent shots (fave is espresso ristretto macchiato) - perfect for the home coffee geek.

Over the past five years I have ordered five of these machines, one for our own family, one each for our two sons who live and work away from home and in the past month, two more, as a very special gift for friends. Each time delivery and communication have been exceptional. Café Italia provides superb customer service. The Gaggia Brera coffee machine is of very high quality, at an exceptionally reasonable price. It is incredibly easy to use and is virtually maintenance free. In my opinion it is one of the best coffee machines on the market for home use where you can enjoy high-quality, high-end barista coffee in the comforts of your own home.

Great verity of product for very good prices!
Great service. Both kind and helpful.
They answered very fast on both purchase topics and technical support via email and phone! Actually called my ununsered call without delay!
And above all, cared for and selected qulity products!

Just received my GAGGIA BRERA, coffee machine.
Machine arrived in 2 days to my home with uk power plug and a nice gift in coffee! Thank you guys! Finally I can wake up and have a great cup of coffee! So tired of Nespresso!

Machine arrived yesterday with royal mail.
The gaggia brera was shipped from London in 2 days with Royal mail.
The machine was equipped with uk power cable.
Very happy with the service.
High recommended!

I had the V3 of the Silvia for many years and when it finally failed I had no hesitation in getting the latest model as a replacement.
The boiler on the new model seems a little more powerful, and the portafilter and tamper supplied are an improvement, but the basic functionality is as good as ever. I'm no barista but I love the coffee I can make with this machine, from espresso to flat whites. The automatic 'turn off after 30 mins" (of inactivity) is a plus for me as I did accidentally leave the old machine on all day on a couple of occasions.

As with the previous machine, I ordered from Caffe Italia, mainly because it worked before and was substantially cheaper than UK sources. It's a week for delivery and the packaging was fine - it actually arrived a day earlier than originally stated.