Coinbase

Are you interested in investing on bitcoin? Are you losing trades to your trade broker? Have you being scammed by those so called money rippers that called themselves Account Managers? I will tell you this, never believe in any of their posts claiming to be an account manager because I had believed and trusted them until I got scammed of all my savings. Someone introduced me to hacktools@ tutanota (dot)(com), and they gave me courage and helped me to get all my bitcoin back..

Coinbase is a rip off do not invest your money on there platform they will only rip you off. I staked 50 eth now that the merge is over I can only convert my eth to cbeth that trades $75 less then eth the are stealing 6% of my eth WRONG!

Identical experience. Money locked. Impossible to transfer back to my account. Impossible to put it in an external wallet.

Thieves!

I discovered a fraudulent account under my email address at Coinbase with many credit cards listed as well as other personal information. I was confused however as Coinbase requires a photo ID to create an account. I have a service that investigates ID theft, but Coinbase refused to cooperate and not only was very slow to respond when notified of this fraud but asked inane questions that made me realize that it was very likely a machine responding rather than an actual person. After several attempts to notify them of this fraudulent account, they finally shut down the account and refused on multiple occasions to provide me with the information I requested in order to understand and investigate this ID theft. They seem to have a lax approach to account security that they are further hiding by not providing the information requested that was needed to investigate this fraud. This is concerning given the financial nature of their business.

If you have had your email compromised, I would recommend that you try to open an account with Coinbase to see if your email and financial information were used to open a fraudulent Coinbase account and if so, change the password immediately. Then inquire as to how this account was created with your personal ID without your permission. I suspect that there are a great many accounts created this way on Coinbase, but it would seem that Coinbase is not interested in helping its customers investigate this crime.

Impossible customer service that could care less!
Takes a week just to get a email responce an a they just give you a generic cut and paste responce!
They totally screwed up my cost bases on a conversation and couldn't get anyone to give a damn!

I just want to be able to update my phone number, send an email to support, or God forbid file a complaint. I just want to successfully be able to accomplish this, but feel that this site is purposely set up to send you to the looney bin. You cannot make it through a page. If you have to click,, or snap a pic, or upload anything, it drops you back at the beginning. It is impossible to successfully navigate this website if you are trouble shooting any sort of issue. At least for me. And I am not stupid. And I am never going to use a brokerage account again that has zero customer service. So awful. Cant wait til they release my staked money in Ethereum 2, so that I can close my account, and have my mind wiped clean of this terrible debacle... my time and monies deserve better.
Double thumbs down

My phone and email was hacked by someone. They accessed my Coinbase account and changed the email address Fortunately i had google Authenticator and they could not acess my acoount for moving money. I locked my coinbase account. Coinbase seemed helpful at first reassuring me that my funds were safe. They required verification of who i was. I complied. After the third verification they said that i was good. They have never released my 250k funds. They don't answer emails anymore. They are thieves.

We lost Money, My account was compromised and I am the owner and I was never be able to log in again, Customer service sorry what customer service there is Non, no speak inglese peoples, try to transfer bitcoin to another platform from another account that we have and is not possible you need to send it to another Coinbase, terribile experience, lost more than 3000. 00 Dollars, please don't do it. Those peoples are no Good,
Very upset with Coinbase

It would take me a book to write about the hassles this company has put me through and to date I still have not recovered my funds. When my phone died and had to be reset, I lost my 2 factor authentication app, when I downloaded it, I needed my key, which I can not remember where I wrote it down. The long and short of it, multiple emails and phone calls and now there is no live phone representative to talk with, they are no longer sending automated emails to my email messages and at the time of getting locked out, I had over 7K in my account. I am at wits end and considering legal action. They are the most non customer oriented company EVER, and when I joined in 2017, They were touted as one of the easiest to do business with. All I get is the runaround, saying we need to make sure you're not a hacker. WTF I have tax documents and everything else to prove I am who I am.

I opened an account with coinbase over a year ago - NEVER initiated any transactions or purchases yet the money in my account was taken or sent to some 'external wallet' according to their phone support/customer service. I was informed that my complaint would be escalated but was only locked out of my account. I have 'reset' my password several times and confirmed my identity following their instructions. I get a text that my coinbase account recovery is successful and that i should be able to sign into my account. Not true! I try to sign in and get the same run-around with dont recognize this device and confirm your identity crap. This company is crap - DO NOT DO BUSINESS WITH THEM! And their customer service is a JOKE!

The first few transactions were OK. Their minimum deposits drove me nuts but at least I was getting my bitcoins when I order them. Now I have a much more critical issue. On the 12th of October I requested that Coinbase transfer money from my bank account to purchase some bitcoins. The money was withdrawn from my bank account on October 14th. Today is October 18 and I still have no money in my Coinbase account. The support sucks you cannot talk to anyone. When you email them they just refer you to their support on the website. I do not recommend these people to anyone. They may treat you right in the beginning but as you begin to trust them they will take your money. You are completely at their mercy. Not a good place to be with these shady characters.

Pieces of sht for real, I could insta deposit money from my credit card, then as soon as i try and withdraw these mfs go ahead and block the transactions and i work my $#*! off for 45 mins and they finally get me to connect my bank via paypal and now i wait 2 weeks... hmmmm i wonder what their doing w my money for 2 weeeks hhhh

Coinbase scams company stolen my cryptocurrency over $24.000.00 they all together with the scammer stolen my Ethereum cryptocurrency by my account and closed my account after they got my money and neglect to me

Avoid this scam company. They scam my hard earn money and their customer service is not responding or answering my mails until my colleague recommend me to Trad erep0 rt.0rg or whatzap + 4 4 7 4 6 7 2O23O5 who helped me recoup my lost funds.

I have conducted some business by phone with this company after dealing with them for a month online. Teresa was extremely helpful, friendly and polite

I have now been waiting for over 3 weeks to get a response back as to where my VERIFIED deposited went.
The replies have all been the normal run around "We are checking into your issue" but redirected to read their policy and other FAQ with links to resolve issues. I am starting to wonder if Coinbase is actually run by Humans! I have not been able to call or speak to an actual person, makes me wonder if the master AI is running the show and has not developed a voice that sounds like a Human! So these guys don't want to talk to people (as in most cases like any insurance company and govt agency) I am moving my holding to another company to avoid future problems. If it is this hard to find my deposits can you imagine how hard it could be to find your account if they screw up?! WARNING DO NOT USE COINBASE!

Would love to review the platform, but was literally trapped in a recurring loop just to try and get verified. Life is too short - Crypto.com, here I come...