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Coinbase

How would you rate Coinbase?
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Tennessee
1 review
4 helpful votes
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*******555 This number is not Coinbase real number and Coinbase wont even take it down. STAY THE $#*! AWAY FROM COINBASE I HAVE BEEN ROBBED THRU this company just signing up and now I am out $300.00 they don't care who answers there phones. They steal your identity and steal your money I am so $#*!ing pissed these $#*!s don't even have a real office. They have all kind of hackers out there pretending to be a real company

Date of experience: January 8, 2018
Nigeria
1 review
0 helpful votes
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Ragerapid•io
August 30, 2023

Navigating the complicated landscape of financial affairs can be daunting, and it's in these moments that my experience with Rage Rapid has been nothing short of a lifesaver. Not only did I manage to recover funds I had given up on, but I also discovered a service that genuinely emphasizes customer-centricity.

What sets Rage Rapid apart is their innovative "Modular Recovery Technique." After an in-depth consultation, they crafted a multi-tiered strategy specifically tailored to my circumstances, guiding me through each stage of the recovery process. Such a personalized approach is a rare find in the financial sector.

An additional feature that impressed me was their "Dynamic Progress Dashboard," which allowed me to track the status of my case in real-time. This heightened level of transparency significantly increased my trust in both the system and the Rage Rapid team.

However, the real gem in Rage Rapid's offering is their exceptional team of advisors. Each team member displayed a perfect blend of technical prowess and human compassion, making the entire process not just efficient, but also emotionally reassuring.

In summary, Rage Rapid is more than just a fund recovery service; it's a reliable partner in your financial journey. If you're in search of a service that combines specialized expertise with a genuine human touch, look no further—Rage Rapid is undeniably the right choice.

Date of experience: August 30, 2023
GB
1 review
2 helpful votes
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Recovery
May 23, 2022

I was so worried before when I encountered with the same issues, I searched every sites to get a trusted someone to help me to trace my BTC and ETH. I was scammed also by two different person then I got this team on this platform. It was in this same sites that I met a professional who granted my request successful. Their services did not take time before they recovered my BTC and ETH. It happened to me like a dream when I was able to access my files as I normally do. Thanks once again to EXPERT RECLAIM. TECH. This team service is 100% guaranteed. I believe this is your answer to this question and for the benefit of you in need of an Expert to recover any of your account or track a scammer that SCAMMED you, contact them on the info below for a perfect job.

Date of experience: May 23, 2022
Massachusetts
1 review
2 helpful votes
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Their goal is to get as much money from you as possible with an inferior trading platform. The small investor is trapped in the US by a corrupt system.

Date of experience: September 4, 2023
Virginia
6 reviews
25 helpful votes
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I'd give them a rating of no stars if it were available. THIS COMPANY SUCKS! They collect your banking and your Credit Card information allow you to start your purchases then you get an email saying that the transactions was deemed high risk and thus it was canceled. When I asked for my confidential information to be deleted from their database they said to close my account. I hope these brainiacs recognize that they will be liable if anything happens to my bank account and my credit card information). Simply put they should not be allowed to operate. COINBASE SUCKS!

Date of experience: October 23, 2014
GB
1 review
0 helpful votes
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Cant get money out
September 21, 2021

Ive been trying to get my money out for over 2 months - i put more money in like an idiot as they told me to verify my account - no confidence in them. Id give no stars if that was an option

Date of experience: September 21, 2021
Pennsylvania
3 reviews
1 helpful vote
Follow Greg W.
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Cannot wait till a cheaper method comes along as these fees are insane and should be illegal. Why are they allowed to do this to people and their money?

Date of experience: March 1, 2021
Nigeria
1 review
0 helpful votes
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Bad experience here
October 12, 2021

I had a bad experience here, i invested a total of 38k$ and i was logged out from my account for no reason, but all thanks to new. Recovery at yahoo.
They helped me in getting back my funds

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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Working on my taxes like normal. Crypto section comes up, I say sure, I briefly dabbled a little on crypto last year, saw the writing on the wal, and sold it at a minor loss before it tumbled. When I get the tax form from COINBASE, it has reported my crypto disposal as INCOME, which is fine, but then it says COST BASIS NOT AVALIABLE so they put $0 as the cost basis, making it look like all my sales transactions were net income. And they will send the IRS that INACCURATE form too. What in the actual heck? Like the most basic expectation of a trading platform and they FAILED. Now I have to figure out my own cost basis and hope the IRS does not come after me in error, thanks to COINBASE SUCKING. All transactions were carried out on COINBASE so their excuse of not being able to track cost basis when crypto is transferred to them from a third party falls flat. STAY AWAY.

Date of experience: April 18, 2023
Texas
1 review
1 helpful vote
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I've been dealing with coin base trying to get my $200 they are holding from me and I've been trying for a year and a half now, all they care about is their checks they just want to send you an email an hang up they are no help at all, then they tell my they are going to cancel my account and not give me mommy money back, if anyone uses Coinbase you might want to pull all your assets out before they try an an keep yours also, like I said I have been trying for a year and a half to get my money or at least my account back, they are very rude and act unprofessional, they are just a scam if you ask me I would not use them I would use kyrpto.con rather then them Coinbase sucks it is the worst, I have a wove and 3 kids I need my $ but they don't even care about that either I would give them 0 starts

Date of experience: July 5, 2022
Michigan
1 review
0 helpful votes
Follow TOM R.
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ON OR ABOUT JUNE 20th 2021 MY PHONE WAS "SIMM SWAPPED" LEADING TO MY ACCOUNT AT COINBASE BEING COMPROMISED. COINBASE LOCKED MY ACCOUNT. I FILLED THE REQUIRED FORM OUT AND RECEIVED A CASE NUMBER AND NEVER HAVE HEARD A WORD BACK, KIND OF SCARY WHEN YOU HAVE FOUNDS SETTING THERE AND UNABLE TO ACCESS IT. DATE OF THIS WRITING 8/15/21

Date of experience: August 15, 2021
Georgia
1 review
0 helpful votes
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Discriminatory
April 10, 2021

They are discriminatory based on your payment method, perhaps even other characteristics. The beauty of bitcoin is that anyone can buy/sell freely by how little/much they want. Coinbase takes that privilege away and uses an algorithm to decide your weekly limits. They set my limit to $5 PER WEEK with the card I supplied & $2000 per week with that card's bank account information. WTH can I do with that? On top of that, even though I was eligible according to their site's criteria to earn cash for buying after watching their learning videos, they'd send me a message stating that I wasn't eligible after watching said videos. I don't like the integrity of the company. I was a coinbase member for approximately 1 hour before requesting my data deleted and closing my account. They are not worth the hassle of the identity verification performed on their faulty software, & I am glad that I gave them a chime account because I did not check the unsolicited reviews before joining. Looks like I dodged a bullet!

Date of experience: April 10, 2021
California
1 review
0 helpful votes
Follow Ricardo N.
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As everyone knows the amount of time you hold a dollar generates an interest specially in the trading world, coinbase places a hold for 6 days when you buy anything and they got a ridiculous transaction fee sell and purchase, if your plan is to make a dollar profit don't got with them because they will rip you off, therefore their company is going bankrupt soon. So everyone should take their money out from there and move it elsewhere, crypto.com do not hold your money like that, at the same time this action of holding/locking the money (meaning not being able to send it back to where it came from either) or else I would understand they preventing you to send it somewhere else but back to your bank where it came from? Really? I believe they should pay interest to every person for this actions.
Do not buy here, is the best advice I can give you, also when you buy crypto lets say you bought 4000 dollars worth of any crypto and you decide to send it out after their stupid hold (in this period of time you can definitely lose substantial amounts of money) they place you a tax form like saying they presume you still have the crypto and you have to pay taxes on the amount of money even if at the end of the day you no longer have 4000 because you decided to send it to trust wallet and you lost it per say, their tax form says you still have 4000 dollars worth of crypto and this they report legally, they explicity express in the tax form this, which can potentially lead to an IRS audit, so avoid issues and do not get involved with them, they are pretty shady plus they are going bankrupt for obvious reasons

Date of experience: July 24, 2022
Utah
1 review
6 helpful votes
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Exactly one month after joining coinbase and no other exchanges I became the victim of Sim swap scam. Coinbase allowed an unrecognized device, with an unfamiliar IP, from a location in Raleigh 2000 miles away from where I live to reset my password and then convert and drain entire account. Their first response was to lie and say the thief had my password. When I proved that wasnt the case their second and third response was to lie and say there was never a password reset. When I proved that wasnt the case they simply started their 'ignore you til you go away' campaign. Finally after nearly 3 months they admitted guilt by refunding me about 1/3 the value of my account, (all in Bitcoin as the market hit a high) and told me case was closed and went back to ignoring every communication I sent them until finally one person responded by simply quoting those original lies and telling me to file a case as if we were starting all over.

Worst customer service of any company I have ever dealt with in my life. Probably why their company has more people get sim swap scammed than ALL other exchanges COMBINED!

Unrecognized device, Unfamiliar location, Unrecognized IP. Good enough for coinbase who allows this device to reset your password before converting your portfolio & transferring it to an also unrecognized and never before used address.
Proof of password reset
Coinbase Lies about password reset 1
Coinbase lies about password reset again
Date of experience: October 2, 2021
Maine
1 review
0 helpful votes
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Fruadulent charges
August 31, 2021

My name is Amy. I am a regular person who started investing in cryptocurrencies last year. Coinbase is a popular cryptocurrency trading platform. I have bought and sold several cryptocurrencies on Coinbase with no problems until 2 weeks ago. I noticed two recurring debits from Coinbase on my bank statement. Each charge was $20.00, one week apart. I checked Coinbase to see if I had set up a recurring buy and forgot about it. I had not, and there were no credits to any of my crypto holdings. I have sent them three messages, including a secured download of my bank statement showing the fraudulent charges. The replies I have received made it obvious that no one had looked into it, nor do they care to resolve the issue. This forces me to report the fraud charges to my bank and remove all my holdings from Coinbase. This is extremely disappointing because I have a Coinbase debit card. Those $20.00 charges were not a result of my using the card. I have only used the card twice, for different amounts.

Date of experience: August 31, 2021
Tennessee
1 review
0 helpful votes
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Should be illegal for this company to operate as they do.
They are getting filthy rich the way the trading platform is designed. They are nowhere up to par as other cryptocurrency trading platforms are. Also, they can control your funds and hold them for days if you want to send to other exchanges. I do most of my trading with the " Big 3" exchanges and never, ever, had issues sending to other exchanges before. I just had an experience with them recently. They tell you all these excuses that you should read the fine print more carefully and they operate as all banks do about holding funds. I found it very funny that after talking to my banker about this that he said it's one way they can draw interest off your idle funds holding it even though we immediately clear all funds when it's transferred to the exchange. I do think Coinbase has seen a influx of people buying crypto and immediately transferring to other exchanges that it pisses them off. Look, it's not like they are making any money. Your hit with the highest fees in the industry and your charged with selling, trading, buying and even sending off to other exchanges so don't tell me they are not getting a big slice of the pie. If your a small trader and fees and fractions are not a issue then Coinbase may be for you. It is also one of the simplest and easiest trading platforms. Eventually, they will have to change the way they operate when it's a regulated industry or they will be eating crow for lunch.

Date of experience: June 25, 2022
Florida
3 reviews
8 helpful votes
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Coinbase is the worst bitcoin company. Please do you research and go with some other company. They have no real support and they don't care about their customers.

Date of experience: December 29, 2018
Minnesota
19 reviews
90 helpful votes
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Coinbase requires users to share their most personal state-regulated information, such as their real world identity via state-regulated ID and their social security number. When I asked them to change this for the privacy and safety of their customers, they declined on the basis of "regulation requirements". A company that cowardly kowtows to the state is a clear sign that when our MONEY and our RESOURCES are at threat, Coinbase will be out to save itself.

Date of experience: April 19, 2016
Virginia
1 review
0 helpful votes
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My phone lines were stolen and ported and the thieves got into my coin base account. It has been two weeks and I can not get help from them. The phone number does not work. They are not answering my e-mail requests. And I can not access my account to give the police an accurate dollar amount. To sign up for coin base you have to submit a copy of your driver license - So I do not know if the thieves got a copy of my license too. Since Coin Base does not want to work in good faith - soon I will be contacting SEC, Social Media, local news stations and my local politicians for some regulations and anyone else who will listen. DO NOT UNDER ANY CIRCUMSTANCES USE COIN BASE!

Date of experience: September 20, 2021
Colorado
1 review
0 helpful votes
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Paybacks a b__ch
March 5, 2022

I was hacked 2-19-21 and lost 14,500 worth of Ether on coinbase exchange. My bad for being hacked (trust nobody). I still had ******* in my coinbase cold wallet. I called and had my account frozen. Over a year it's still frozen. I filed with the police, fbi, sec, bbb, attorney general, consumer product protection, 3 attorneys and no one could help me, no one! I just filed my 2021 taxes and claimed my initial investment as a loss! The last year I have learned how to trade stocks and guess what? Coinbase is on the American stock exchange, ticket symbol coin. Oh boy what an answered prayer! I have been shorting coinbase! I have studied and have mastered coinbase's chart and understand the technical analysis concerning when to short this evil! Nothing has been more gratifying than seeing multiple red candles leading down, down and down and my profits going up, up and up! And recently with the market dropping it has never been easier to short this evil. So if you are down in the dumps because of coinbase don't be! Let's all gang up on coinbase and short them! Now is the PERFECT time to short and strike BACK. Pay back is a b_tch coinbase!

Date of experience: March 5, 2022

Overview

Coinbase has a rating of 1.3 stars from 814 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 49th among Centralized Exchange sites.

service
338
value
305
shipping
111
returns
131
quality
296
This company does not typically respond to reviews
+157