Coinbase

My money was stolen off my account and was told I was going to get my money back but money never came back and now they are telling me they can not get my money back app is trifling and dishonest

Last year I called Coinbase and spoke to a nice lady. Being a computer Luddite, I could not figure out how to purchase Bitcoin online, and it was around $3500 at the time. She said send a check for a minimum of $5000, and they would purchase the Bitcoin for me. On Sept 26th I sent a Cashiers' check for $9500 and got a signed USPS receipt for the envelope, so I know they did receive it. Bitcoin was around $6000 by then. After a few days I tried to call and only got a phone tree. Left a message but no response. I then tried to open a case, told them the above, and they responded saying they had to research it. They then closed the case without responding to me. I did the same thing one more time, with the same results, they never responded that they ever found my check. By Christmastime, I gave up and got the bank to put a stop payment on the check, which was quite a process in itself. They never deposited it or credited my account, and by then Bitcoin was over $9000. I strongly suggest you do not deal with these people.
Jeff
Gardnerville NV

Buyers BEWARE, horrible customer service, I made an initial buy of 100 eur no problem, approved my account and I was able to buy bitcoin, I decided to make a larger deposit of 1000 eur, and then ALL of the sudden I have to go through the verification process AGAIN, my verification is accepted the SECOND time, but this time I am not eligible to buy on my account, contact customer service multiple times and get an answer after 10 days,

"Coinbase reviewed your account and has determined that you are not eligible to use the Coinbase platform to purchase cryptocurrency or use our deposit services - as such you are not eligible to link a new payment method. We are not able to provide you with any additional information"

THIS IS A HUGE SCAM!

COINBASE IS THE BIG SCAM I HAVE SEE SO FARE IN MY LIFE TIME. AFTER BUY BOTCOIN, I HAVE TO WAIT 2 WEEKS FOR THE TRANSACTION BEEN POST, FILL DAYS LATER, I WHEN TO CHECK MY ACCOUNT, FOR MY SURPRISED, COINBASE CLOSE MY ACCOUNT AND I STILL CAN'T FIND THE WAY TO HAVE MY FUNDS BACK, COINBASE IS A SCAM.

Thank you so much edgetophub.digital

In April 2023 I deposited $6800 to buy crypto(btc) and invest on this scammer platform. I was told to wait 15 business days before withdrawing. On May 2nd I decided to withdraw my funds and there was an error. I reached out to customer service to get help. They said i have to pay 28% for tax and accrued fees. I sent it in.I try to withdraw again and they freeze my account i can't access my wallet and money. I wrote them no less than five times asking for an update in the status and they never responded.
I couldn't stay doing nothing so i reported to my husband's sister working at the sec, they confirmed Coinbase is unregulated. She directed me to private forensic investigators, (EDGE TOP HUB DIGITAL)
I immediately sent a message to them at, they were swift and professional in their work to trace my money to the wallets the scammers had hidden them, and they helped me retrieve it all in eleven days. Do not make the mistake i made! Don't do any sort of business with these scammers.

I paid $250 in fees for a service that is free on binance. Coinbase charges $40 up to buy crypto. Binance charges from 25 cents to $3 dollars. Binance is the best for your money!

Is terrible I try to open my account and the security don't let open I call is not any answer only automatic service and don't resolve my problem I try to sale and buy unfortunately I can my next step to find out haw I can get my money back and open account in different company they are the worst very poor costumer service don't get trap

BTC and other coins all took a huge dip today 9/7/21 and exchange has been down for hrs cannot sell or but this is no more than manipulation they are probably in someones pocket not good at all. They should be able to handle any amount of volume I will be looking into a DEX No exuse for this I wouldnt recomend them to no one!

Very unhappy with how they handle a security breach.

I've recently fell victim to a phishing/ scamming email and lost all of my coins that were both in my Coinbase and Coinbase Pro account. In addition to losing money, I also nearly lost my identity. These hackers has access to my date of birth, personal address, phone number, and email. They were able to change my legal name on Coinbase.com to where I was no longer able to verify my own true self in order to reset my account information. It isjust unfortunate how easy it was for these hackers to gain access to not only to my coins/ money, but also my personal information. Additionally, I immediately locked my account, but these hackers were still able to purchase an additional $1,000 of coins, which charged my personal banking account. I am still questioning Coinbase Support as to if my account was even locked upon my initial request. Overall, it was frustrating not having a real person/ customer service agent to speak with over the phone and only having the option of communicating via email, which were mainly generic, bot type responses. It took at least a full week before I received any usable information, and I am still in the process of reclaiming my account. Coinbase is a great and efficient platform for beginner traders, but when a security breach occurs, you will not only lose your coins, investments, and money, but potentially your personal identity.

This people are scammers they took all my money I invested am just so lucky I wrote a mail to "support@ globalrecovery.com " they help me get all my money

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They'll do you right at the beginning then keep your coins like they did mine. I sent $2500 in XLM to my Coinbase wallet and it never got there. Turns out Coinbase requires an ID memo to complete the transaction. Which means, they received my $2500 in XLM and didn't put it in my wallet. They asked me to send another 15XLM from the same wallet to verify my as the owner. That 15XLM didn't make it to my Coinbase wallet either. So I tried sending from my Coinbase wallet out to my Edge wallet and it works fine. No reply from Coinbase after they asked me to send another 15XLM. $#*! THESE GUYS! GO SOMEWHERE ELSE! USE ANOTHER APP! EVERYONE KNOWS HOW CORRUPT THIS CRYPTO MARKET IS. SO, IT SHOULDN'T BE TOO DIFFICULT TO UNDERSTAND THAT THESE COINBASE $#*! HOLES ARE PART OF THE CORRUPTION.

I recently had this happen, 1 BTC stolen out of my wallet with strong password in place, etc. Coinbase REFUSES to compensate me, for their lack of security, in any way. As soon as it happened, and I reported it to them, they froze my acct immediately. It then took them over 3 WEEKS to get my acct unfrozen, after a lot of effort on my part. With Coinbase, you have to move crypto from their vault to the wallet to be able to transact with it. This takes 2 to 3 days to move from the vault to wallet. So if you are anticipating a short term trade, in the fast moving crypto world, it's necessary to have in their wallet. Now, to recover my acct, I basically have to go thru the acct setup process all over again. What a pain! And of course their phone support sounds like its based somewhere in Central or South America. Many sound like trainees, learning on the job, while their customers are receiving poor customer service. BUYER BEWARE when considering Coinbase. My $60K+ in crypto holdings at Coinbase still inaccessible. As they tell me it will take another 4 to 5 business days to clear up the 2FA problem to start the acct recovery process. Are you kidding me? Everything must to be referred to an "account specialist" who only operates thru email communication - VERY slowly. Prior to this experience, they were OK. But if you can't count on them to compensate you, when they get hacked and you get robbed, it's time to look elsewhere.