Coinbase

If I can save One Person the Headache Coinbase will give you...! Just trust what you read! HORRIBLE!

Very high conversion fees, very high transaction fees, no proper support. Slow support ticket processing.

I have never been able to get into my account.they should not be allowed in business.i feel like this is just a rip off

Worst experience ever. I'm not able to cash out! After 2 days chatting with 3 different agents, none helped.

This company are scam and then slow in withdrawals I was once a victim thank God for global recovery funds.org who came to my rescue

My account somehow got locked and I have been trying for 6 days to get some help with absolutely no response!

Terrible customer service. Canned email response delivered after 3 months. Answered by bots? No relevance to original questions asked.

They locked me out without customer service helping and now my money is sitting there. I do not recommend it at all.

Terrible customer service. They refused to answer simple questions and required that I provide unnecessary documentation.

I don't have to write much because already nearly 600 people wrote elaborate reviews. Please stay away from this company.

After verifying myself to death several weeks earlier, Coinbase canceled 13 of my pending purchases from the past week, and will not respond to emails. Chat simply hangs up on me.

Of course, they cancelled them all at 5 pm, today, Friday May 22nd. The Bitcoins were supposed to be in my account by "end of business day" today. Why didn't they cancel when I purchased, instead of the day and the minute they were supposed to be funded into my account?

I bought at 232 and Bitcoin went up to 240 today. So I'd have to re repurchase at a higher price. How convenient.

I needed the Bitcoins by Friday May 29th to purchase something that will not be available after May 29th. Because Coinbase cancelled all my transactions, I will not be able to make this much desired purchase. I have lost out completely. Way to go Coinbase.

Their customer care is ABSOLUTELY APPALLING!

Today is Friday May 22nd. My buy/sell capabilites are locked. As is Memorial Day Weekend, even if they unock my account on Monday, (a big if) it will be too late to receive any Bitcoins by Friday May 29th.

The earliest I will be able to receive any Bitcoins purchased will be Tuesday June 2nd and the offer ends Friday May 29th. It takes four-five days to get Bitcoins from Coinbase.

Is there any way to give no stars? This business does not even deserve one star!

All I get is the run around. I do not know when or if I will hear from Coinbase on this matter.

I purchased bitcoins 12/10/17 and decided to sell Nov 2021and my nightmare began. Since 2017 I changed my email address that was associated with bitcoin account. Coinbase asked me to verify my ID which I did by uploading very clear pictures front and back of my drivers license and my face. Since I don't own a web cam I drove 3 hours at night to my brother's home who owns a webcam. After uploading very clear photos coinbase said they would contact 24 hours later with a decision. Well they denied me 24 hours later without any specific explanation. As of today 2/18/2022 and uploading Liscense, union cards, bank statements (they requested recently) mortage statements, social security card, union pipefitter card, veteran ID they still deny me my bitcoins. Still without any explanation. They allowed me to open a new account transferring myect old email(*******@yahoo.com) to my new email (*******@yahoo.com)but these thieves won't return my bitcoins. When I file a formal complaint they ask for all kinds of Bank statements, ect. I provide but they refuse to return my bitcoins. They feel they can steal and no one can hold them accountable. Again my formal complaint #******* was closed again(without any explanation). This company employees are like the employees in the movie (The wolf of Wall street). Bitcoin needs to be regulated to prevent systems from stealing hard working American veterans money.

These people have the worst customer service in human history.
On June 14th I sent an email to Coinbase support stating that my account has been locked.
June 16th, Josh from Coinbase responded and told me that it was because my payment for a previous purchase was pending and it should clear in a day or two and at that point, my account abilities would be restored. Thats the last I ever heard from him or anyone at Coinbase.
June 24th, I sent a follow up inquiry (no response)
June 27th, I sent a follow up inquiry (no response)
June 29th, I sent a follow up inquiry (no response)
June 30th, I sent a follow up inquiry (no response)
I have tried to call information to get their number, they are not listed. Ive contacted the Better Business Review and searched dozens of sites online to try to talk to a human. All they say is to send an email or go to their website. However, they are totally unresponsive. These people have the worst customer support of any business that I have ever seen! With no way to contact them and no way to get a response. It is very frustrating!