• ConnectingThreads

ConnectingThreads

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Overview

ConnectingThreads has a rating of 3.9 stars from 108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ConnectingThreads most frequently mention customer service, and quality fabric. ConnectingThreads ranks 2nd among Knitting sites.

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How would you rate ConnectingThreads?
Top Positive Review

“Vastly improved”

Carrie W.
3/4/22

I ordered from Connecting Threads for the first time since the 00's. I needed some cheaper blues for a scrappy quilt. Their griege goods used to be quite inferior- scratchy, stiff, didn't wash as well. Imagine my happy suprise upon opening the packaging- the materials they sent me now were just as lovely as the highest quality that I have purchased at my local quilt shop. Very impressed.

Top Critical Review

“Two orders took over 3 weeks to arrive”

Lynn H.
7/1/20

Their fabric is not worth the wait when they charge your credit card the day it ships and they continue sending it via postal service that takes two weeks to get from Georgia to Alabama. And they send you an email that they will respond to your concerns - but never get back to you. I am still waiting for second order. First went to wrong address because their shipping label was so faded!

Reviews (108)

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customer service (4)
Thumbnail of user carriew353
Indiana
1 review
0 helpful votes
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March 4th, 2022

I ordered from Connecting Threads for the first time since the 00's. I needed some cheaper blues for a scrappy quilt. Their griege goods used to be quite inferior- scratchy, stiff, didn't wash as well. Imagine my happy suprise upon opening the packaging- the materials they sent me now were just as lovely as the highest quality that I have purchased at my local quilt shop. Very impressed.

Tip for consumers:
Good sales!

Products used:
Cotton material

Service
Value
Shipping
Quality
Thumbnail of user lynnh392
Alabama
1 review
4 helpful votes
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July 1st, 2020

Their fabric is not worth the wait when they charge your credit card the day it ships and they continue sending it via postal service that takes two weeks to get from Georgia to Alabama. And they send you an email that they will respond to your concerns - but never get back to you. I am still waiting for second order. First went to wrong address because their shipping label was so faded!

Thumbnail of user bonnies908
Ohio
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

I am always looking for quality fabric at good prices. I was lucky to find some that I can use for backgrounds or quilt backs at an awesome price in the clearance bin which makes this an absolutely wonderful experience! Thanks!

Thumbnail of user meac1
Wisconsin
4 reviews
8 helpful votes
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August 17th, 2020

I've ordered from them several times (thread) and have received my orders in a timely manner. Their thread is what I pretty much solely use now - great quality for the price. They have good sales on fabric too and I've not had a problem with anything I've sewn with it. I'll keep ordering from them.

Thumbnail of user maryr3609
Alabama
1 review
0 helpful votes
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April 28th, 2023

Purchased Entwined quilt kit. Frayed. I thought it was the Americana Collection that frayed. Later I purchased several pieces of yardage from another collection. Those pieces frayed. I truly hope CT resolves the issue. Their color, print, and theme choices are beautiful. It is disheartening to work meticulously on a quilt to see it unravel.

Thumbnail of user lyndar225
New York
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Purchased several end of bolt items to use for backings. The fabric is top notch and feels wonderful to the touch at an excellent price, less than chain store discounted fabric but at a far superior quality. Already completed an unfinished project just waited for the sale.

Thumbnail of user terrym401
Iowa
2 reviews
0 helpful votes
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April 25th, 2023
Verified purchase

I have ordered thread and fabric from Connecting Threads. I have been happy with each purchase. The quilting thread is so nice to use and the embroidery thread is gorgeous. Plenty of colors to match every fabric. I love the many fat quarter collections. The cuts are generous and if you are making any baby quilts, the pastels can't be beat. Delivery is fast and everything has been well packaged. One of my top shops for anything I need!

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Thumbnail of user karenm5128
Colorado
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

I have been very pleased with previous purchases from Connecting Threads, but I recently used the chat feature on the website to see what fabric colors would go with a specific panel that I wanted to purchase. I was given some recommendations, which I then purchased, along with 3 of the panels. There is only 1 piece of fabric out of the 5 recommended fabric colors that go with the panels. Returning the fabrics is a big inconvenience, so I will keep it but I will look elsewhere for coordinating fabrics. Very disappointed that their customer service rep was so wrong on the colors.

Thumbnail of user cindyl59
Missouri
11 reviews
15 helpful votes
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March 3rd, 2016

I have been shopping Connecting threads for a few years and always been happy with the quilting cottons I have bought. Their prices are very good and the collections are nice. The website is easy to get around and shipping usually runs within 7 days. None of the fabric I have gotten has faded. The clearance items are great. Customer service will get back within 24 hours.

Thumbnail of user maryj3490
Minnesota
1 review
1 helpful vote
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August 28th, 2023

Fast service in cutting but their shipping partner is slow. When I contacted CT got notice that said delivery is in 8-12 days. DHL had item and was not sending to USPS for delivery very fast. CT needs to find a different shipping partner. There are times when you want item fast and this is slow. Ordered on 17th and it was shipped a day or two later and still DHL doesn't show that it's moving thru the system

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Cheril L.
New Hampshire
1 review
4 helpful votes
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December 13th, 2019

i ordered 3 times and had nothing but issues: Short yardage, long shipping times, and low quality fabric. i specifically ordered 4 yards of their white fabric that i had started a project with and it was short 1 yard 2" how do you not know how to measure out 4 yards. I certainty was charged for 4 yards. Now I'm wondering if they short yardage on my previous order of white fabric and that's why i ran out, as i should have had plenty.
I had to reorder and the orders take a long time to get shipped. I have another package that i have not opened yet and wondering if that's short also. The white is fraying so bad, I'm hoping that it will hold up for a bit until i make other with quality fabric. I emailed the company yesterday and have not received a response. I will stick with fabric.com instead.
i am not shopping here ever again.

Thumbnail of user susans5747
Illinois
2 reviews
0 helpful votes
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April 25th, 2023
Verified purchase

I do love shopping at Connecting Threads, it`s one the places I go to shop first when looking for fabrics for quilting.They have so many different types of pattern colors and fabric collections,and the prices are very resonable.

Thumbnail of user tammys1247
Washington
2 reviews
1 helpful vote
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April 28th, 2023
Verified purchase

I love the fabric I bought from Connecting Threads, and the time that it took from ordering it until it arrived on my doorstep was very fast! They also have a large selection of wide back fabrics. I'll definitely be ordering from them again!

Thumbnail of user ruthanng
Pennsylvania
1 review
8 helpful votes
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February 20th, 2017

Takes forever to ship then marks item shipped and not really shipped. Took almost 3 weeks to get my order. When you call to confirm order shipped, if not and you want to cancel, claim order is in warehouse and cannot be cancelled. Supposedly has 3 or 4 websites and not enough people to cover their orders. Several orders I placed, I did not receive the item I ordered but someone else's order and had to wait an additional week to get my order -- almost a month. Nice fabric but does not know how to keep up with the business end.

Thumbnail of user cathyh742
Nevada
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

It was easy to find the exact colors I wanted for my projects. Ordering was easy and shipping was in the time frame given. Each fabric received was just as pictured on their website. Have ordered from them for years and will continue to do so.

Thumbnail of user barbaram2738
Missouri
2 reviews
0 helpful votes
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April 25th, 2023
Verified purchase

An item was missing from my order.
A brief phone call with a very pleasant lady resolved the issue. The item was mailed to me quickly. I have had satisfying experiences with Connecting Threads over the years and will continue to be a customer.

Thumbnail of user tamarac362
Washington
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

I was surprised to see my credit for $14.03 less that the original purchase. Original shipping was $5.99 so even twice that would only be $11.98, Needless to say I will not be returning items again and this will affect my purchasing decisions.

Thumbnail of user janeo212
North Dakota
2 reviews
0 helpful votes
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July 8th, 2023
Verified purchase

After I got my quilt top assembled, I realized the backing fabric I had planned to use just wouldn't work. To find a blue - online especially - has been difficult for me, but I found one, ordered it and crossed my fingers. What I ordered turned out to be the perfect match and a beautiful quality fabric. It arrived in approximately a week...I'll order again!

Thumbnail of user sandrao91
Missouri
1 review
2 helpful votes
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May 19th, 2019

Have been ordering from Connecting Threads for several years, have always gotten my orders in a timely manner, the few times my order was wrong, it was dealt with promptly and with courtesy. Have had no issues with either fabric or precuts. But when you order by fat quarters be careful as you do have the option of getting linar foot also. This is nice if you need a little extra on strips. Been very satisfied.

Thumbnail of user sallyw62
Florida
3 reviews
5 helpful votes
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April 3rd, 2018

Sewists and quilters can buy good quality fabric and thread for reasonable prices, especially on one of their frequent sales. Everything arrives packaged well and in fast enough time. They also sell books, tools and kits.

Thumbnail of user joannen
New York
76 reviews
293 helpful votes
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July 27th, 2011

Here is a little unknown gem of a website that sells cotton quilting fabric, thread, quilting supplies, books, patterns etc. I admit I am not a sewing bee queen but I needed some cotton fabric for a decorating project and this site had fabric at a very decent discounted price. They offer cute cotton fabric in a variety of prints, batiks, and colors. They aren't major brand but it is a major savings from anything I've researched. Shipping was quick and the cost of shipping was pretty fair. Check it out

Thumbnail of user tammyh200
New York
1 review
2 helpful votes
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January 31st, 2019

I had order issues... I contacted customer service through email. I received and email and all my issues where taken care of. Including refunds. I have bought from Connecting threads for years and am completely satisfied.

Thumbnail of user maryw3755
Illinois
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

When I order, I receive the order in a prompt manner. It's always packaged well & arrives in perfect shape. The fabric colors are just what I saw in the pictures, so I'm always pleased. Now I need to cut & sew.

Thumbnail of user maryd3459
Virginia
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Like the rich color of fabric.Tracking for package very confusing as it listed it in my town then next day it was 2 states away. With the frequency of porch pirates I was not sure of delivery

Thumbnail of user janets2310
Indiana
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

My order has never been delivered. Per order tracking, it is sitting in a mailing facility in Ohio. It's not CT's fault, but I cannot review a product I have never received.

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From the business

Connecting Threads is a team effort. From our fabric and pattern designers, to our in-house quilters, to our buyers, to our management everyone is working with one goal in mind: To provide you with the soft, quality fabrics at an affordable price.

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Lindsay L.

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