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Cotosen

How would you rate Cotosen?
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Florida
1 review
8 helpful votes
Follow Keith N.
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The Cross-themed items at Cotosen are beautifully designed. I purchased a necklace, and the craftsmanship is impressive. The details are intricate, and it's a meaningful accessory.

Date of experience: August 23, 2023
Florida
1 review
9 helpful votes
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The Polo Shirt I got from Cotosen is excellent for casual occasions. The fabric is soft and breathable, and the fit is perfect. The shirt looks great with both jeans and chinos.

Date of experience: August 21, 2023
Wisconsin
1 review
0 helpful votes
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Well made!
February 22, 2023

The pants are well-made. All of the pockets offer plenty of storage. The hip pockets are very deep. And the leg pockets offer adequate room as well. Thank you COTOSEN!

Date of experience: February 22, 2023
Georgia
1 review
1 helpful vote
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If I could rate it lower I would. There's a good chance my review may be deleted. If so, oh well
I ordered boots. Took nearly 3 weeks to recieve. Looked nothing like what I ordered.
Had hardest time tracking. When able to track 5 days after ordering, found out came from china, had to go through customs. Packaging and box was cut open and raggedly taped back together covering my name and address. Zero customer service information. Package and boots had God awful smell. Actually was afraid to open. Put on hazzard suit, gloves, gas mask, and opened outside not knowing what was inside (Yes I took a foolish chance opening package). Boots were damaged and VERY, VERY, VERY, VERY cheaply made. Looks like something made in someone back room with door locked. Worse thing I ever ordered. To embarrassed to donate to Goodwill or Salvation Army, any other charity or even throw in trash. Took out into a field and set on fire. Wasted money, no big issues. WARNING: Would not recommend anyone to purchase from this F'd Up "SCAMPAMY"! Definately reported to all BBB and companies alike. They got me. If want to check them out, check reviews first. Don't be foolish.

Date of experience: January 9, 2024
Georgia
1 review
0 helpful votes
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Customer service
November 29, 2022

I mistakenly purchased an item twice, I immediately cancelled the 2nd order, but I was told the order has been shipped and they can't cancel, this company is a koke.

Date of experience: November 29, 2022
District of Columbia
1 review
0 helpful votes
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Ordered it for my husband. Great material as usual, Cotosen does not disappoint. He still has many items from years ago that are in good condition so you know their products will last.

Date of experience: July 27, 2023
California
1 review
0 helpful votes
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Worse Company in the Whole Multiverse
January 30, 2023

Because of the price, I ordered 20 items on Nov of 2022, a combination of hoodies, T-shirts and long sleeve T-shirts. After a month I got my package (I know it will take long because it's coming from Hongkong). Two of the items were of different design than the one I ordered and one has a poor quality of the graphics. I emailed them and they did respond. They asked me to send a picture of the wrong item so I sent the picture. Then they asked me about an SKU number. I asked them where to find the SKU number since there is nothing on the clothes that shows any number at all. After that no response anymore. So I said to myself that's fine, I'll keep it because I'm not going to waste my time and send it back to Hongkong. Maybe it's an honest mistake on their part. Since I really like the graphics of the remaining 17 items I ordered again, 30 items this time. With a good amount of discount. But lo and behold, out of the 30 items they replaced 17 items with different design. And the graphics, uughh! It's like somebody took a picture of a 2x2 picture and blown it up to fill the whole T-shirt/hoodies. And the quality of the material is like the thinnest toilet paper you've ever seen. I guessed the old saying that "you've got what you paid for" is true. Folks take a grain of salt with all the good reviews you find here. In my opinion these are all bogus.

Date of experience: January 30, 2023
Georgia
1 review
4 helpful votes
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Poor quality
July 7, 2022

Missing one shirt and the other came without a collar. Took to long to arrive as it's made in China.

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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I LOVE THIS COAT!
February 1, 2023

I LOVE THIS COAT! It's super warm and comfortable and it keeps out the cold weather like a charm! I'm going to get another one soon! This is a great coat especially for the cold weather!

Date of experience: February 1, 2023
Illinois
1 review
0 helpful votes
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I ordered four tops on dec 4 2022. They were to be Christmas presents. I did not receive anything until Jan 7 and then only 3 of the 4 tops were received. The ones I received certainly did not appear to be of the quality photographed on their site. I wonder if they photograph quality items and then make a cheaper quality item. After many emails I received a fourth top but it was not the one I ordered and not even the correct size. They would not send the one I ordered or refund my money in full. They wanted me to accept less than half the price of the item, Only after paypal get involved did I receive a full refund.
Transaction ID
0NH*******YP*******T

Transaction date
Dec 3,2022 14:16:16 CST

Merchant
ORDERPLUS INTERNATIONAL LIMITED
*******@yoyosfashion.com
*******5702

Instructions to merchant
You haven't entered any instructions.

Shipping address - confirmed

Shipping details
The seller hasn't provided any shipping details yet.

Date of experience: January 29, 2023
Illinois
1 review
0 helpful votes
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Cheap merchandise
July 27, 2022

I regret buying from ths company. Sizing is way off. Service is non-existent. I am still trying g to find out how to stop them from sending emails. I would not buy more from Cotosen.

Date of experience: July 27, 2022
Arizona
1 review
0 helpful votes
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Durable, functional, fine minimalist fashion and fit. Purchased for rugged 4 days/3 nights mountain biking through Utah desert and completely reliable. Highly recommended COTOSEN SHOP!

Date of experience: February 28, 2023
Georgia
1 review
1 helpful vote
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Good quality!
January 21, 2023

My husband asked if I could find another shirt from the COTOSEN brand for him after he put this on. Very soft, comfy, fitted in the arms (in a flattering way), and good quality.

Date of experience: January 21, 2023
Illinois
1 review
0 helpful votes
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Thanks guys!
March 15, 2023

I love the look, feel AND fit of these shirts!
Nice and roomy and PERFECT for when you need a little MORE than a tank top or a T-shirt!
I've already ordered two more!
Thanks guys!

Date of experience: March 15, 2023
Illinois
1 review
0 helpful votes
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Such terrible sewing
April 26, 2022

I purchased 6 shirts on cotosen.com 5 of the 6 are ok. One of them had no collar! Like none at all. They forgot to sew it in. Really sucks because that was my favorite one. I included a picture below., it's funny actually just a raw edge of fabric at the neck! And the site did refund my money but only after I put in a complaint with Paypal and even then they tried to "negotiate". I had to say "no. I expect a full refund. This is unwearable!". The rest of the shirts... The material is the silky / satin type material. The printing is nice. I like how the graphics are on the front and back and sleeves. The inside of the shirt, which you can see if the collar is open looks unfinished. The edges where the stiches are also look unfinished. There are threads hanging out that I needed to cut all over. It's very amateurish overall the way it's sewn. I can't recommend their clothes. They could improve the quality and then maybe it would be good. The sizes are true. So an XL is sent to America as an American XL which is like size xxxxl of Chinese. I find it ironic that all the clothes are pro-america about guns and being proud of America etc but it's all Chinese.

Date of experience: April 26, 2022
GB
1 review
0 helpful votes
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Con artist Company
November 20, 2023

Two items sent wrong colour wrong size, these items sent you couldn't sell them clothes in the market as they are poorly made This company is doing fales advertisement.

Date of experience: November 20, 2023
Florida
1 review
0 helpful votes
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Cotosen refund
August 3, 2022

I have had an experience with Cotosen and do not do business with this company, I have returned order and never received my refund of $60. Poor communications slow shipping working out of 3rd party in California called Orderplus Inc. DO NOT DEAL WITH THIS COMPANY also payed thru Pay Pal and they were no help.

Date of experience: August 3, 2022
New York
1 review
8 helpful votes
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Cotosen's Yellowstone collection is perfect for fans of the show. I got a hoodie with the Yellowstone logo, and it's cozy and stylish. If you're a fan of the series, you'll love these products.

Date of experience: August 23, 2023
France
1 review
2 helpful votes
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Avoid Cotosen
February 13, 2022

Am unhappy and dissatisfied with the quality of service and the quality of goods here.
My order was placed on 8th January and one month later I received an incomplete order - 1 item (a shirt) when I had in fact ordered 3 items.
The quality of the only shirt I did receive is below standard (eg. Buttons but no button holes - photo here).
The Cotosen system of ordering and tracking is very poor. Status of order on their webpage shows 'unshipped' for all 3 of my items ordered even after receiving one of the shirts.
In addition, the tracking number sent (many days after my first enquiry) was useless as there was no carrier associated with it.
The contact system on their website sends messages off into a 'black hole' where there is no record of it being sent at all and nothing to refer to - including in my own inbox.
I believe that Cotosen is hiding behind the Covid situation to disguise very shoddy service and (in my one example) poor quality items. If I was more sceptical, I would say that this website is preparing goods to order and taking payments in advance.
I asked for a refund of the $84 for 3 shirts(including shipping but I'm not optimistic.
Avoid.

Date of experience: February 13, 2022
Montana
1 review
0 helpful votes
Follow NOEL M.
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Made cheap! Sizes WAY TO SMALL. Over priced!
Do not waste your money. MADE IN CHINA To suck off American money. Designs ok just provide proper sizes and quality material.

Date of experience: July 28, 2022

Overview

Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162