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Cotosen

How would you rate Cotosen?
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GB
1 review
8 helpful votes
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Wrong item sent
August 26, 2023

Just from the look of the website, you can tell this is not a well run, reputable, or credible company based in the UK. Despite the red flags, I was reeled in by the price of a specific item I wanted. I knew it was too good to be true. They sent me a different item to the one advertised, that I paid for. I'm at the start of the customer service process (blind emailing system), which I can tell will not end in my favour given the company is shipping goods from China.

I will avoid at all costs in the future. This stinks of a company that is just trying to offload a load of old stock on a one way ticket to unsuspecting customers.

They are also clearly paying for positive reviews on this website, when you look at them. Some very generic bot driven reviews.

Date of experience: August 26, 2023
Australia
1 review
6 helpful votes
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Bought a jacket and long sleeve shirt. Clothing arrived and looked nothing like the photos, jacket looked orange with black fleece instead of their rugged looking brown colours with grey fleece. The long sleeve top had elbow patches in the wrong spot, like towards the outside of my arms which looked ridiculous. I sent the clothes back to China at my expense and its now been 2 months since they received the package and still havent received my refund despite them saying they sent my refund, then later saying, oh its still processing, week after week. It's now in the hands of credit card disputes. Stay away from these dodgy people.

Date of experience: August 13, 2023
Rhode Island
1 review
19 helpful votes
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China Air/ Scam
August 1, 2022

The product is terrible.

I ordered 2 jackets and received one in a 2 day bag mailer shipped postal after it arrived in Ca from China They tried telling me the order is shown as delivered. It was, only half. That's the scam.
The item itself is terrible. Single stitched, no "eyes" or grommets for the hood tie/drawstring. Loose, unfinished stitching. No back stitching.

Date of experience: August 1, 2022
Florida
2 reviews
5 helpful votes
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MADE IN CHINA
September 23, 2022

Bought about 90.00 of clothing and accessories, it is all cheap crap made in china. Not worth your money.
The web page is well executed and gives the impression that you are buying quality.
Adding that it took forever to arrive

Date of experience: September 23, 2022
Wisconsin
1 review
12 helpful votes
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Total rip off
March 9, 2022

Do I feel stupid. I paid this lousy company $40.00 for the cheapest, ugliest shirt I ever saw. It even took 4 weeks to get it! I hope no one else throws their money away there. A complete waste of time and money. I should have flushed my money down the toilet! I wish I would have research the company here at this very helpful site. Don't be a fooled fool.

Date of experience: March 9, 2022
Idaho
1 review
8 helpful votes
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Do not buy!
October 28, 2022

This company is a total scam they photo shoot their shirts and there nothing like it in person. Material is cheap plus they send us different shirts that we didn't even order. Soo upset what a total lost of money. Also took a month to receive the order.

Date of experience: October 28, 2022
New Hampshire
1 review
7 helpful votes
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Just purchased a $100 in shirts and hats without researching this company. To start after purchasing my items which look like high quality, I gotta call from my credit Union saying they were concerned that it was a fraudulent purchase because it was going to China. After waiting a week and a 1/2 I got an email stating it was going to be leaving China soon fast forward to 5 weeks later I got the items In the mail. After looking at the 1st item I noticed massive issues with the way they were sown together. Every item looks like it was sewn by a 5 year old in a sweatshop

Date of experience: March 5, 2022
Tennessee
1 review
6 helpful votes
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Don't, Just Don't
February 17, 2023

I ordered three jackets with Native Designs. They only sent 2, and both were the same. They are too small for the size and of exceptionally poor quality. They look nothing like the photos on their website. The quality of the "material" is complete crap. It feels like cheap nylon. It took 5 weeks to get these from China, but if they were of even fair to good quality, I would have ordered a lot more. If you know of Native American design jackets that are of good quality, please reply.

Date of experience: February 17, 2023
Colorado
1 review
39 helpful votes
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Cheap shirt.
February 28, 2022

I would give them negative stars if possible. Stay far far away from this company. The shirt I received was about a medium / small large even though I ordered XL. The shirt I ordered, The men's outdoor vintage contrast color Henley collar sweatshirt, was nothing like the picture, the color was way off, the material was not even close and it was one of the cheapest shirts I've ever bought. When I sent a complaint they gave me a 70% off of my next purchase. Yeah, I'm thinking that's a hard no! The picture speaks for itself.

Date of experience: February 28, 2022
South Carolina
1 review
1 helpful vote
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Don't do it!
February 6, 2024

Don't be fooled. Apparel is horrendous. Terrible quality. Once you've made the purchase you will never be able to reach customer service. It's a total scam!

Date of experience: February 6, 2024

Overview

Cotosen has a rating of 2.2 stars from 937 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162