Just from the look of the website, you can tell this is not a well run, reputable, or credible company based in the UK. Despite the red flags, I was reeled in by the price of a specific item I wanted. I knew it was too good to be true. They sent me a different item to the one advertised, that I paid for. I'm at the start of the customer service process (blind emailing system), which I can tell will not end in my favour given the company is shipping goods from China.
I will avoid at all costs in the future. This stinks of a company that is just trying to offload a load of old stock on a one way ticket to unsuspecting customers.
They are also clearly paying for positive reviews on this website, when you look at them. Some very generic bot driven reviews.
Bought a jacket and long sleeve shirt. Clothing arrived and looked nothing like the photos, jacket looked orange with black fleece instead of their rugged looking brown colours with grey fleece. The long sleeve top had elbow patches in the wrong spot, like towards the outside of my arms which looked ridiculous. I sent the clothes back to China at my expense and its now been 2 months since they received the package and still havent received my refund despite them saying they sent my refund, then later saying, oh its still processing, week after week. It's now in the hands of credit card disputes. Stay away from these dodgy people.
The product is terrible.
I ordered 2 jackets and received one in a 2 day bag mailer shipped postal after it arrived in Ca from China They tried telling me the order is shown as delivered. It was, only half. That's the scam.
The item itself is terrible. Single stitched, no "eyes" or grommets for the hood tie/drawstring. Loose, unfinished stitching. No back stitching.
Bought about 90.00 of clothing and accessories, it is all cheap crap made in china. Not worth your money.
The web page is well executed and gives the impression that you are buying quality.
Adding that it took forever to arrive
Do I feel stupid. I paid this lousy company $40.00 for the cheapest, ugliest shirt I ever saw. It even took 4 weeks to get it! I hope no one else throws their money away there. A complete waste of time and money. I should have flushed my money down the toilet! I wish I would have research the company here at this very helpful site. Don't be a fooled fool.
This company is a total scam they photo shoot their shirts and there nothing like it in person. Material is cheap plus they send us different shirts that we didn't even order. Soo upset what a total lost of money. Also took a month to receive the order.
Just purchased a $100 in shirts and hats without researching this company. To start after purchasing my items which look like high quality, I gotta call from my credit Union saying they were concerned that it was a fraudulent purchase because it was going to China. After waiting a week and a 1/2 I got an email stating it was going to be leaving China soon fast forward to 5 weeks later I got the items In the mail. After looking at the 1st item I noticed massive issues with the way they were sown together. Every item looks like it was sewn by a 5 year old in a sweatshop
I ordered three jackets with Native Designs. They only sent 2, and both were the same. They are too small for the size and of exceptionally poor quality. They look nothing like the photos on their website. The quality of the "material" is complete crap. It feels like cheap nylon. It took 5 weeks to get these from China, but if they were of even fair to good quality, I would have ordered a lot more. If you know of Native American design jackets that are of good quality, please reply.
I would give them negative stars if possible. Stay far far away from this company. The shirt I received was about a medium / small large even though I ordered XL. The shirt I ordered, The men's outdoor vintage contrast color Henley collar sweatshirt, was nothing like the picture, the color was way off, the material was not even close and it was one of the cheapest shirts I've ever bought. When I sent a complaint they gave me a 70% off of my next purchase. Yeah, I'm thinking that's a hard no! The picture speaks for itself.
Don't be fooled. Apparel is horrendous. Terrible quality. Once you've made the purchase you will never be able to reach customer service. It's a total scam!
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707
Cotosen has a rating of 2.2 stars from 937 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.