CoutureCandy

After ordering multiple dresses and returning them from other sites, I found the perfect dress for my daughter's homecoming. Shipping was prompt and the dress is even more beautiful in person. Will order again for another event.

I am 5' 11", 180 lbs. I ordered a Large as I wear a size 12 in dresses. Unfortunately, it was a little small. An XL would have fit perfectly. The online ordering was very easy, and I received my order within 1 week!

I never received a notification that this shipped and never received tracking information. The dress just showed up one day. And the one that arrived was different than as pictured. It's too much of a hassle to return so I'm going to have it altered to look like the picture instead.

Edit: Customer service reached out and offered a refund of a portion of the purchase price of the dress to help cover the cost of alterations! I think that is pretty above and beyond and deserves an upgraded rating. I would definitely order from this site again now.

The ordering process was easy and very quick. The packaging was well done. The dress did not work for my event needs, so needed to return. The return process is quite ridiculous to say the least. Pictures needed of the dress front/back, in addition to the box with label, in addition to a receipt of shipment all need emailed to customer service. It's time consuming and seems unnecessary. The follow up emails are also allot.

I needed a formal gown for a last minute gala, and I needed it to be under $100. I quickly and easily found one that checked all those boxes. The dress is stunning, it arrived quickly, and I paid less than $130, including 3 day shipping. My only gripe has nothing to do with Couture Candy, but relates to the condition in which UPS delivered my package. My dress was packed on a hanger, in a clear plastic bag and then placed in a physic shipping bag. Somewhere along the way, the shopping bag was completely sliced open from end to end and the basher was broken. It's a wonder the dress was even still in it. Miraculously, the dress is perfect and unscathed.

Love this dress! I will be wearing it to my son's wedding in February. It did run two sizes small so I ordered up to compensate for that. It is a perfect fit although way too long, but at 5'4" I'm used to that and will have it altered. I received the order quickly with no shipping problems.

This was my first time ordering and was hoping for a good product and experience and received both. My dress is gorgeous. I bought it big so I need to get it altered but the material is thick and not cheap.

I am so thrilled for the second time! I purchased a Marsoni dress from CoutureCandy two years ago for my eldest daughter and went right back to them again now that my youngest daughter is getting married. I received my second beautiful Marsoni dress and I'm over the moon! Your company is fabulous and your dresses are gorgeous and of high quality. Thanks for making this gal so happy!

My dress had been on my favorites list for a couple months, but was hesitant because of price and potential alterations cost. I checked back frequently and the price dropped 75%. Now I have my dream dress and can still afford alterations.

I had a great experience shopping with Couture Candy. The dress I chose was heavily discounted compared to everywhere else. I received my dress in a very timely manner, and it came with a protective garment bag.

I received my dress right on time for my event. I was extremely skeptical because of all of the negative reviews but after receiving my dress in hand two days early I was at ease. I will definitely order from them again!

The packaging arrived torn; I expected the dress to arrive in a cardboard box. The Dress also had hanging straps that fell apart, so that the dress was not properly hung on the hanger. Not so bad because I have to have the dress altered anyway and they can fix the straps for me.

The dress exceeded my expectations. I purchased it for my upcoming 60th birthday celebration in 2025. I can't wait to WOW my guests. The dress is true to your normal size. No need to size up or down. Size chart was accurate.

They spoke to me by phone after making my purchase, that gave me more confidence and at all times they sent me the status of my order, the days it would take to ship, very good quality service. Ery satisfying to have bought my dress with you
They spoke to me by phone after making my purchase, that gave me more confidence and at all times they sent me the status of my order, the days it would take to ship, very good quality service.

The customer service has been top notch! Although I wasn't able to fully resolve my issue due to policies stated on their website, I have had a pleasant experience with the company.

I have looked for months for a mother of the groom dress and have ordered at least 10. The burgundy bateau sheath dress is the first one I've found that fits and is pretty comfortable. The shape is simple and elegant.

This dress is great quality at a great price. The website is also very professional and i really appreciated how often I got updates on the shipping. Will definitely use in the future!

Called to check on availability of a dress and had it within a week. Dress is beautiful and the customer service team was very pleasant, helpful, and responsive.

I ordered my daughter a dress for a dance and it got here in less than a week. It's beautiful, she looks beautiful, and most importantly she had a huge smile on her face and absolutely loves it!

This company is amazing! The quality and customer service is outstanding! I had to reorder my dress because of the size and they worked to ensure the dress was here for my daughter's wedding.

CoutureCandy was the only store where I could find a specific gown in my size. They shipped the gown quickly & kept me updated with notifications. I Love My Gown! Thank You CoutureCandy!

CoutureCandy shipped quickly and provided tracking updates. Unfortunately the designers size chart is not accurate because I have recent measurements taken from a bridal boutique owner and according to their size chart my measurements fell right on with a size 12. Unfortunately it was too small so I have to send it back for an exchange to a larger size. The great thing though is when I called their CSR number I actually got a rep who answered quickly with no hold time and provided all the info I needed to do the return including answering all my questions.

I've ordered from other gown sellers online and their CS debts were not nearly as efficient.

The only thing I wish were different were that they would reimburse to original payment source (CC) so that I could just order the size I need and get that shipped ASAP. Instead I have to wait until they receieve this gown back and complete an exchange. It all works out but time is dwindling for me with my daughter's wedding in just one month.
I ordered a LaFemme gown and love it. It's not as heavy or as structured as other gowns I've tried on but it's really a beautiful gown and I can't wait to get my exchange.

See my above satisfaction in body of review.

It's actually great to get a working phone number let alone to speak to a human.

First time ordering a formal online - the dress was gorgeous, arrived quickly, and fit as expected based on sizing guidelines. Will definitely order again.