CoutureCandy has a rating of 4.2 stars from 1,947 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience, and fast delivery. CoutureCandy ranks 2nd among Prom Dresses sites.
I have to admit I was a bit skeptical when reading the reviews. I found this dress in Miami for twice the price and then found the dress on CoutureCandy for a lot less. I was worried that it was a Chinese company that scams you but after speaking with them on the phone, I found out that they were in Las Vegas. I told them my concerns with the reviews and she told me the policies. I took a chance and I am glad I did. The dress arrived and is the same dress I tried on in Miami. The updated me constantly on the tracking and delivery from UPS. The rep I dealt with took all my measurements over the phone. Told me what to order. It came in big, which is what I wanted so I could have it altered locally and make sure it was perfect. I am completely satisfied with my experience and will use them again for my next formal function.
Excellent site. Everything is well thought out; select outfit by function, color, designer, sales, new items. And what a selection; for all ages. Easy to see if you're interested in an outfit; you swipe the picture to see different colors, back, side and front views w/o taking time to open up that particular window.
I placed my order and paid over $30 for rush shipping. The day it was supposed to ship (for my wedding the same week), the company sent me an email late in the afternoon asking me to confirm my order. There was no disclosure of this process during the buying process. I asked to cancel my order after I clarified with the company that my order would now not arrive on time. Because this forced the cancellation outside of the 4 hour window, the company kept $61.06 of my money. I have emailed several times asking for a refund, and they keep pointing to their terms and conditions, however, their terms and conditions never disclosed the fact that there is a whole secondary confirmation process that makes expensive rush shipping meaningless.
I needed a formal gown for a last minute gala, and I needed it to be under $100. I quickly and easily found one that checked all those boxes. The dress is stunning, it arrived quickly, and I paid less than $130, including 3 day shipping. My only gripe has nothing to do with Couture Candy, but relates to the condition in which UPS delivered my package. My dress was packed on a hanger, in a clear plastic bag and then placed in a physic shipping bag. Somewhere along the way, the shopping bag was completely sliced open from end to end and the basher was broken. It's a wonder the dress was even still in it. Miraculously, the dress is perfect and unscathed.
I purchased my wedding dress from Couture Candy about 5 years ago and had a great experience then. After searching all over the city and not finding anything I remotely liked, I remembered to check out Couture Candy because of my previous positive experience.
The color, style, quality, and price were absolutely perfect.
Love this dress! I will be wearing it to my son's wedding in February. It did run two sizes small so I ordered up to compensate for that. It is a perfect fit although way too long, but at 5'4" I'm used to that and will have it altered. I received the order quickly with no shipping problems.
Beautiful dress choices for my son's wedding!
I am so thrilled for the second time! I purchased a Marsoni dress from CoutureCandy two years ago for my eldest daughter and went right back to them again now that my youngest daughter is getting married. I received my second beautiful Marsoni dress and I'm over the moon! Your company is fabulous and your dresses are gorgeous and of high quality. Thanks for making this gal so happy!
I ordered a Marsoni dress in Couture Candy for my eldest daughter’s wedding and now ordering again for my youngest daughter’s wedding. Fabulous company and gorgeous dresses!
Awful. After several calls and intents to switch the sizes, nobody was professional enough to call after several tries. Finally the Maher called and was rude. I will never shop at this online store. Bye
Many calls and very poorly trained sales people and managers.
I searched online
Jovani is a good designer brand.
Before you commit to your purchase be sure you've measured accurately, as once you purchase you're committed. Good quality overall, loads of compliments, but had to pay for a lot of alterations to make it wearable.
While customer service was polite and responsive, they did little to actually help.
The dress seemed to be good quality
My dress had been on my favorites list for a couple months, but was hesitant because of price and potential alterations cost. I checked back frequently and the price dropped 75%. Now I have my dream dress and can still afford alterations.
I had a great experience shopping with Couture Candy. The dress I chose was heavily discounted compared to everywhere else. I received my dress in a very timely manner, and it came with a protective garment bag.
Only website with known designer dresses on sale
Couture Candy has the largest selection of dresses however it's difficult to see what the dress looks like online. It would be helpful to have many different pictures of the dress not only the picture from the designer. I'm still in the process of returning my first dress and trying to order another so I am hoping that goes smoothly?
Couture Candy has the largest selection of dresses
Trying to find the right dress for me
I received my dress right on time for my event. I was extremely skeptical because of all of the negative reviews but after receiving my dress in hand two days early I was at ease. I will definitely order from them again!
They had the best prices
I saw the dress and knew I had to have it
The packaging arrived torn; I expected the dress to arrive in a cardboard box. The Dress also had hanging straps that fell apart, so that the dress was not properly hung on the hanger. Not so bad because I have to have the dress altered anyway and they can fix the straps for me.
The dress exceeded my expectations. I purchased it for my upcoming 60th birthday celebration in 2025. I can't wait to WOW my guests. The dress is true to your normal size. No need to size up or down. Size chart was accurate.
Looking for MacDougal dresses at a lower cost.
It provides the look I’m trying to achieve for my event.
They spoke to me by phone after making my purchase, that gave me more confidence and at all times they sent me the status of my order, the days it would take to ship, very good quality service. Ery satisfying to have bought my dress with you
They spoke to me by phone after making my purchase, that gave me more confidence and at all times they sent me the status of my order, the days it would take to ship, very good quality service.
Because all their reviews gave me confidence and also on the official Terani website they were an official online store
I love the dress
I have looked for months for a mother of the groom dress and have ordered at least 10. The burgundy bateau sheath dress is the first one I've found that fits and is pretty comfortable. The shape is simple and elegant.
CoutureCandy was the only store where I could find a specific gown in my size. They shipped the gown quickly & kept me updated with notifications. I Love My Gown! Thank You CoutureCandy!
CoutureCandy shipped quickly and provided tracking updates. Unfortunately the designers size chart is not accurate because I have recent measurements taken from a bridal boutique owner and according to their size chart my measurements fell right on with a size 12. Unfortunately it was too small so I have to send it back for an exchange to a larger size. The great thing though is when I called their CSR number I actually got a rep who answered quickly with no hold time and provided all the info I needed to do the return including answering all my questions.
I've ordered from other gown sellers online and their CS debts were not nearly as efficient.
The only thing I wish were different were that they would reimburse to original payment source (CC) so that I could just order the size I need and get that shipped ASAP. Instead I have to wait until they receieve this gown back and complete an exchange. It all works out but time is dwindling for me with my daughter's wedding in just one month.
I ordered a LaFemme gown and love it. It's not as heavy or as structured as other gowns I've tried on but it's really a beautiful gown and I can't wait to get my exchange.
See my above satisfaction in body of review.
It's actually great to get a working phone number let alone to speak to a human.
Found gown on website that I really liked. Their selection is also very large so if I didn't like it I can get store credit and have many more options to choose from if needed.
The color and style
First time ordering a formal online - the dress was gorgeous, arrived quickly, and fit as expected based on sizing guidelines. Will definitely order again.
My order received promptly, but, did not fit.
Contacted to say I needed to return it for next size and sent it back per your instructions in exchange for next size.
Emailing back and forth regarding exchange and awaiting next step after sending it back.
Looking for specific dress after trying the wrong size in life cal store that did not have larger size.
Very attractive
Beautiful color
Couture candy reached out to make sure my order was correct and the dress arrived in plenty of time. I love your service and acknowledgment for your customers.
I contacted The store bc I was skeptical of the design and fit. I took a chance and very pleased with my decision.
Searching online, I found your store had a variety of brands and styles.
The color and design caught my eye.
Useful for many occasions. I wear a size 2. The dress fit perfectly. The dress was delivered in impeccable timing. Very pleased with my purchase. I would buy again.
I felt the dress was reasonably price and of good material.
I was looking for this particular modest dress.
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Dress delivered on time. Very well packaged and dress looks exactly as pictured. Will continue shopping
Dresses fit a little too big. We will need to contact Couture Candy to inquire about an exchange for a smaller size.
The dress my daughter wanted was available from Couture Candy.
The dresses are for a quinceanera.
I trust you to ship this to me in Canada But now I fond it is a bit small. Is this available in size 24 and if yes then how do I exchange it? The idea of customs and such is overwhelming. I mean it is so very expensive and I cant get the import fees back How do I exchange for the next larger size
Thanks
Great proce and honest trustorthy
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as well as brides of 2023. We have beautiful bridal gowns by different designers like Tarik Ediz, Mary’s Bridal, Elizabeth K, etc. You can also check out the exquisite collection of mother of the bride dresses, affordable bridesmaid outfits, and other wedding guest dresses for this auspicious day.
Founded in 2005, CoutureCandy.com is celebrating its 18th year as a top fashion destination! For over a decade, Couture Candy has offered our fashion savvy and value conscious customers the most sought styles from top designers, at competitive prices! At Couture Candy, we believe that “value” is a combination of the latest trends, the most popular brands, and high end apparel and accessories at the best possible price. We deliver that value to our customers by offering the most coveted, in-season designer styles with impossibly quick markdowns, seasonal promotions, and impossibly fast price-matching technology!