Covers & All has a rating of 4.7 stars from 23,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
The ability to fully customize a cover for our organization's media cart was great. We do believe that the pockets may have been sewn on upside down but all in all not a huge issue. Ordering was easy and delivery was prompt!
I was completely blown away by how much time they took to ensure they had the dimensions correct for our Samsung Tower speaker. It is an unusual shape and they were persistent in making sure I was getting accurate measurements and requested I send additional photos. In the end, the product fits great and I will definitely by from Covers & All again when needed.
I will try to remember to post a picture when I get back home
Hey Nick! We’re delighted to hear about your experience with our team and your custom cover for the Samsung Tower speaker! Ensuring a perfect fit—especially for unique shapes—is something we take great pride in, and we’re so glad our attention to detail met your expectations. We truly appreciate your kind words and your trust in Covers & All. We’d love to see a picture when you have a chance to share! Looking forward to assisting you again in the future.
This cover is very well made and such a great price! My only complaint is the stripped fabric. The image that is provided when selecting is so zoomed in it looks like there are only two colors: white and black stripes. But there are actually 3: white, black and gray. But there is no way of knowing how thick the stripes are etc. I reached out during the ordering process and asked if they could provide me with another picture so I could have a better idea of what the fabric actually looked like. They said that was not possible.
Hey Lacy! We appreciate you taking the time to share your experience with us. We’re glad to hear you’re happy with the quality and price of your cover! However, we’re sorry for any confusion regarding the fabric design. Your feedback about the image clarity and fabric details is valuable, and we will certainly look into ways to improve the representation of our materials online. If there’s anything we can do to assist you further, please don’t hesitate to reach out.
Initially the ordering was easy, but we grew concerned when our offered discount did not apply. After a few calls, they corrected it and when the covers arrived they were great quality and fit perfect to our measurements. Thank you
Hi Lisa, Thank you for your feedback! We're glad to hear that you found the ordering process easy and that the cushion covers fit perfectly and met your expectations in quality. We appreciate your patience while the discount issue was resolved and are happy we could make it right. Your feedback is valuable, and we look forward to serving you again!
Everything about this was really good. Directions were for dimensions to give we're fairly easy. Didn't take that long for a custom cover and it really fits well. I can't wait to have something else I need covered
Hey Lee! We’re delighted to hear that your custom cover fits perfectly and that you found the ordering process smooth! It’s great to know that our guidelines helped and that you're happy with the turnaround time. We look forward to assisting you with your next custom cover whenever you need it! Thank you for choosing us—we truly appreciate your support!
The company changed its price while we were ordering, the company failed to fully apply its full discount (and when the company acknowledged this, it did not take any corrective action), and the product is mediocre -- definitely not the quality we anticipated.
Hi Aaron, Thank you for your feedback, and we apologize for any confusion regarding the pricing and discount. The complete price breakdown, including any applicable discounts, is available on the shopping cart page, just below the shipping method selection. We kindly request you to review the final price there before proceeding with your order.
Additionally, we offer a variety of coupons based on different product categories, and some codes may have specific limitations, which are always outlined in our Terms and Conditions. For any assistance or clarification on available discounts, please don’t hesitate to reach out to our 24/7 support team, who can provide you with the best applicable codes for your order.
We appreciate your understanding and are here to help if you have any further questions!
This bag will last for years. My measurements were off a bit and with the extra allowed the bag was bigger than I needed but suits the purpose. Fast delivery. Strong material. Excellent workmanship. Highly recommend.
Hey Dawn! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I could not be happier. They checked and triple checked measurements before confirming production. The fabric is heavy high quality material. It fits as designed for a custom made application. This should last a life time in this situation.
Hey John! Thank you for your feedback! We're thrilled to hear that you’re so satisfied with your order. It's great to know that our attention to detail in verifying measurements and the quality of the fabric met your expectations. We’re confident it will serve you well for years to come. We truly appreciate your trust in us, and we're here if you need anything else!
Needed availability for customization due to size. The process was easy and quick! Product came quickly and was very easy to install. My safe is raised by about 3/4 inches. If not, the cover would have probably been a bit too long because of the extra that's added standard. Fit was perfect though because of being raised.
Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cooler cover manufacture (Tommy Bahama) no longer makes a replacement cover. I found this company on line. I went with the heaviest material due to direct sun (So. Cal.) Time will tell on the cover's durability.
Hey Greg! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hi Joenah, We’re so glad to hear that the customization process was easy and that your order arrived promptly.
Regarding the pockets, we wanted to clarify that they are intentionally designed to be sewn in the way you described. The "upside-down" positioning is actually for better functionality, as the pockets are air vents. This design allows for improved ventilation and helps prevent water from seeping in, ensuring better protection for your products.
We appreciate your understanding and are grateful for your thoughtful input. If you have any further questions or need assistance, please don’t hesitate to reach out.