CPAP.com

I was able to use the text feature to chat with Zachary about when my hurricane dryer would be delivered. He was kind, helpful and provided the information I was looking for. This was convenient for me to do the text chat. I also would like to add that the 20% off incentive was helpful in the affordability of the dryer. I am a new cpap user and I believe the hurricane dryer will be helpful. It cost too much on Amazon.

It's been a while since I've ordered a cpap machine and Crystal was able to confirm that my prescription was still valid from ages ago and provide advice on availability. My last machine has lasted a long time and I recommend dealing with cpap.com.

Professional, super convenient and quick wait time when you call them. Brandy T most recently serviced me via telephone, and she was so kind and caring and helpful to me. I had a lot of questions and needed some guidance and she was able to answer all my questions and didn't make me feel like i was inconveniencing her.

It is stupid how this sitejabber site only lets you write one review as i have written one in the past for CPAP.com but they overwrite the old one. It is stupid b/c each time i have a different experience and thus you'd think you'd want to enable people to leave reviews on a use-by-use/case-by-case basis for each website.

I had a technical question, and Brandy T responded in a clear fashion with information that helped me figure out the usage problem I was having. I appreciate her demeanor while handling my frustration.

My experience could not have been better. Chad was courteous and responsive. He was familiar with my CPAP machine and was able to guide me to the correct choices for my replacement parts. I will definitely using this company going forward on all my future CPAP needs.

I have always had stellar service when calling cpap.com, and today was no exception. Korinne was quick to explain the system problem earlier today that had sent out some old email confirmations, but quickly assured me that no additional charge would be generated, or duplication of a shipment received nearly two weeks ago. The cpap.com customer service agents are always pleasant and helpful, and Korinne definitely met that same level of customer service. Thank you for the smile in your voice!

Crystal provided me with great service today via online chat! I was needing to return unused masks and one opened one that I was trying out. The returns process was hassle free and she was able to easily answer questions regarding mask usage. Thanks so much, Crystal!

After trying to get a CPAP from a well know medical supply company in Santa Rosa, Ca. And was spoken to like my business didn't matter and fighting with me on insurance and then when said I will pay cash and sending me to their website. I found out how they gouge customers. I found this site and the service was extremely good, the price was 1/2 and the pointed me in the best direction. They also can ship it to me overnight at no charge Which the other company was taking over 7 days with no results. CPAP.com was able to order me one in 20 minutes.
These guys are great and I wish I could remember the lady who sold me the CPAP, she was great!

I have orderd from CPAP.COM for over 15 years. I have always found great value and customer service. Regardless of buying a new mask, hose, supplies or a machine, every time I have called or chatted the response has always been helpful. Today I contacted chat and got lucky to have Crystal help me. Crystal was super helpful and these are strange times with supply chain problems. She went above and beyond. Having great customer service is the small thing that makes a huge difference at CPAP.com

This review is for MaNia, and this was a great experience talking to her. She listened to my need and gave some advice for next decision on other accessories. Also completed the order in a reasonable time.

Crystal was quick to respond. Not my usual experience on chats. She answered all of my questions and even sent me a link where I can get sizing information (because I have no idea what size I need). She was a great help. I have not purchased yet but now have the correct information to send my doctor so she can write a prescription for the travel machine I want to purchase.

I rarely take time to write reviews, but CPAP.com really does have the best customer service, hands down. This was my third or fourth time contacting them and every time their customer service is always fast, helpful, and enjoyable. Kayla (chat support) was extremely helpful with my situation today. So was Crystal (phone support, not sure if she spells her name with ''C'' or ''K'') who immediately called after my chat with Kayla to place my order. Thank you!

- A Very Happy Customer