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Crossroads Roadside Assistance, Crossroads Reviews Summary
The company demonstrates a mixed reputation, with some customers expressing dissatisfaction with service reliability and pricing transparency. Complaints frequently highlight issues such as mechanics refusing to perform tasks without additional charges, leading to frustration and perceptions of poor customer support. On the positive side, there are indications of a willingness to provide service, albeit inconsistently. Overall, the feedback suggests a need for improved communication between the company and its service providers, as well as a clearer policy on pricing to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I opted the service on 31st May 2017 by paying 399/- INR to get the service for tyre puncture of my vehicle. Team appointed a mechanic but the mechanic denied to do his job. Since it was odd time so i requested him then he agreed to fix the things but he charged me additional 500/- for the same job. This is really pathetic. These people should speak with the mechanic and should refund my money.
Very bad service overall
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members