- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Crowdtap has a rating of 2.5 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 14th among Survey sites.
This company does not typically respond to reviews
Crowdtap is a platform that connects brands with consumers to gather insights and promote products through sampling and reviews. Here's a review based on common user experiences: Pros: 1. **Engagement Opportunities**: Users can participate in various activities such as surveys, polls, and product sampling, which can be enjoyable and rewarding. 2. **Earn Rewards**: Participants can earn points or rewards for their contributions, which can be redeemed for gift cards or products, providing tangible benefits for their time. 3. **Product Testing**: Members often get the chance to try new products before they hit the market, allowing for early feedback and an exclusive look at upcoming items. Cons: 1. **Reward Redemption Delays**: Some users report delays in receiving rewards or difficulties in redeeming points, which can be frustrating. 2. **Limited Availability**: Opportunities can be limited based on demographics or location, meaning not all users may qualify for every campaign or activity. 3. **Technical Issues**: Occasional technical glitches with the platform may affect user experience, such as survey loading issues or login problems. Overall, Crowdtap offers an engaging way for consumers to interact with brands and earn rewards through various activities. However, like any platform, user experience may vary based on individual participation and technical factors.
So it finally happened to me after reading about it happening to so many others. Had been on here for a solid year, earning as much as $60 a month. Just cashed out for 5 bucks and immediately I can't get back into my account & says I've been banned. These people are slimy! Another issue I had with them is I was signed up to do a $100 survey. They confirmed with me multiple times, both through calls and emails. Then literally 30 seconds before the interview was scheduled to start, they cut me and offered $20. I raised a stink since I had scheduled my whole day around this and ended up getting the original $100 offered. By the way, none of the emails indicated that being cut at the last second was even a possibility.
It's a great site to earn easy rewards like amazon gift cards and test products for free. I have tried many things from them and have nothing but great things to say about them!
I really enjoy Crowdtap. I am not from America and I get te chance to know brands and try them for free. I have the chance to win gifts cards. Their surveys are fun and not exhausting at all.
On crowd tap you fill out surveys and you get points. Ever 100 points equals 1 entry into the drawing at the end of the month. Most of the time its an amazon gift card, every now and then you will see target or walmart pop up. The ebay crowd offers an ebay gift certificate. Also companies offer free samples on here and you actually get decent sizes/portions of items. The faster you sign up the higher chance you will get chosen. In the past 2 months I have recirved free samples of aveeno, sahale snacks, sweet n'low, garnier moisturizer and miceller makeup remover, and advil samples and coupons. I have also received $70 in amazon gift cards. The more surveys you answer and the crowds you join increases the chance of getting picked for a gift card at the end of the month. The more entires you have the higher the chance of your name being drawn. So no this site not a scam and it does pay out.
Love the opportunity to share my input on new products and be rewarded for my time. The new site makes it easier to navigate but the validation process to get my rewards has been a hassle.
I go to log into my account and find it's been deactivated. I email support to find out the specifics, and get the account reactivated, they refuse, on grounds that they have "security software in place to detect multiple account creators, spammers, and bots negatively impacting our platform" and that my account was flagged, and that they simply will not reinstate my account.
So, they're telling me that just because their software encountered suspicion, that I'm at fault. Well, unfortunately, the password I used for their site was one that got hacked and placed on the dark web years ago, so obviously it's been hacked. But they, in their infinite wisdom, tell me that for "security reasons", they can not tell me any of the specifics. I haven't logged into our used their site in like probably 9 months or so, so I'm sure they could fix the issue based on that alone, but refuse to even investigate, so here I am.
Hopefully, if any of you decide to use them, you'll go in knowing that if there's ever a problem, they will simply make YOU the offender, and not allow you access to your account or points you would've accrued over time. They simply do not care enough to properly investigate. Their "security software" is the brains behind it all, and trumps any actual work or customer service.
I was luckily able to cash out twice but when i was almost to my third cash out i was banned with no warning or reasoning! Emailed them but dont expect a response. Such bull.
Hi Geneva, Although we wish it weren't the case, there are instances when profiles are banned and we take great care before taking that step. We abide by the regulations of our Terms of Service (https://crowdtap.com/auth/terms-of-service), specifically in this case, sections 4.7 and 4.8, with the intention of being able to reward and support the Crowdtap community members as a whole. We do offer an appeals process (humans do err), but depending on the specific cause of a profile's banning, that may affect whether or not you hear back from us. If you send us a private message here with your account email address, we can provide you with more detail.
Crowdtap is great for samples and really wanting and putting my opinion to good use. It is easy to use on mobile or computer and its easy and quick to rack up rewards
Thank you, Karen, for your review!
Crowdtap will disable your account under false pretenses, without giving you a valid explanation. Oh, they will tell you that you've "violated" their Terms of Service, but ignore you when you ask them to please explain. And you know why they ignore you? It's because they have no proof to back up their claim!
I was vaguely told by Crowdtap that I was guilty of "identified suspect account activity". I reached out to them through email, letting them know that there was no possible way, and I asked them to please explain. Have I heard from them? No. I've also been calling their office since Wednesday, leaving messages, and to no avail, I have not received an answer, nor a returned call. One of the times I called their office, the phone was answered but instead of someone talking to me on the line, I was instead able to hear background noise in the office as employees discussed what they plan on doing after they get off work, while ignoring me on the line. Why, you ask? Because Crowdtap has proven to be a poorly ran company, with a staff that lie to their customers so that they can disable accounts.
I have always been an honest Crowdtap user and I have always praised their company, getting others to join because of how I bragged about their app. And for them to blatantly lie, stating that I have misused their product... it's very disheartening. They have falsely questioned my integrity. I hope that their company is honorable enough to fix this mistake, and reactivate my account, as I have always used their services in an honest manner. I ask to not be punished for a mistake that I have NOT made.
Hi Leslie, Thank you for providing us feedback. Since you provided your reference number with your review, we were able to look into this for you. Please keep in mind our Support team cannot be access via phone, which is why you did not receive a reply. The reason why your account was disabled is because we found you were using more than 1 account. When you signed up for Crowdtap, you agreed to our Terms of Service. Section 3 allows only 1 account per person, and Section 4.16 allows us to disable access if we find misuse of the platform. We want Crowdtap to be a fun and fair experience for all, and in order to maintain the integrity of our community, we remove access for those misusing accounts.
I really liked the set of make up for my face the way it made my face high light the powder wasn't think nor light it was just right I would definitely recommend the towner and concealer
Thank you, Liz, for your review. While we're glad you enjoyed your makeup sampling, we hope you like Crowdtap just as much.
Crowdtap is an amazing website to take surveys, sample full size products, and earn points twords gift cards! I absolutely love my experience with crowdtap.com!
It shows ERROR This account has been disabled WHY I don't know been playing for months and than this happen Change password wrote to them several time NOBODY will get back with ITS A SCAM DON'T PLAY
Hi Sher, We'd like to investigate why your account was disabled and escalate the issue with our team. If you haven't yet, please reach out to our Support team here: https://support.crowdtap.com/hc/en-us/requests/new
After you've done that, please send us a Sitejabber message with your Support Request # so we can look into it.
Please respond to my ticket that I have summited, I just created a new email address so it can be added to my crowdtap account and remove the old one that is still on there so I can redeem gift cards to be sent to my new email address it's on there with the ticket I summited to crowdtap support with the email address at mscurvymichelle36@********** and don't respond to the email address at michellejohnson36**********
Crowdtap deactivated my account but they don't say why they did, I summited a ticket on 11/04/2022 regarding a new email address I wanted to change and christina did reply back to me and ever since that day no response back so basically days have gone by and Nothing, so I left a review and developer did reply to me and apologize and said for me to reach out to Support team but I got tired of submitting ticket to ticket, all I want is for them to reactivate my account, is not much I'm asking for.
We received a sample of the GoGo Squeez Blast free from Crowdtap to try and we loved all of the flavors! Such a treat and easy to open and enjoy! My kids loved them!
Be truthful like me and get disabled for good after a year or two of giving thoughtful truthful answers about my company business finances
Seriously the best site! You take surveys and qualify to sample full-sized products that match your demographic. Amazing quality of products!
Crowdtap is a great site were you can take surveys to earn samples but also earn credits for gifts cards.
Thank you, Crystal.
I have been able to sample great new products and share my opinion on many different topics. A great format
Improperly banned I was told that my account would be reinstated but it hasn't yet so please reinstated again
Don't waste your time or effort. They will disabled your account and tell you cause you violated terms. Which is BS when you've done nothing wrong.
I love this app you really make money and get good samples! I sometimes doubt these types of sites but crowdtap is really worth it
Thanks for the review, Brittany.
I can't talk you guys how much I love CROWDTAP. I am consistently rewarded with gift cards, I probably made 25 dollars already and it's only been like 3 weeks
I love Crowdtap because they have great things to test for free and you can earn gift cards too, they are interesting and fun.
Thank you for your review, Cass.
I've gotten 3 full size products from crowdtap! It's a time killer but also awesome way to test products you normally wouldn't buy
Thank you, Cara, for your review! Glad that you've enjoyed the samplings.
Gain trust and grow your business with customer reviews.
Give your opinion. Get rewarded.
Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg
We appreciate your review, Karrie. Thank you.