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Crowdtap has a rating of 2.5 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 14th among Survey sites.
This company does not typically respond to reviews
Crowdtap is a platform that connects brands with consumers to gather insights and promote products through sampling and reviews. Here's a review based on common user experiences: Pros: 1. **Engagement Opportunities**: Users can participate in various activities such as surveys, polls, and product sampling, which can be enjoyable and rewarding. 2. **Earn Rewards**: Participants can earn points or rewards for their contributions, which can be redeemed for gift cards or products, providing tangible benefits for their time. 3. **Product Testing**: Members often get the chance to try new products before they hit the market, allowing for early feedback and an exclusive look at upcoming items. Cons: 1. **Reward Redemption Delays**: Some users report delays in receiving rewards or difficulties in redeeming points, which can be frustrating. 2. **Limited Availability**: Opportunities can be limited based on demographics or location, meaning not all users may qualify for every campaign or activity. 3. **Technical Issues**: Occasional technical glitches with the platform may affect user experience, such as survey loading issues or login problems. Overall, Crowdtap offers an engaging way for consumers to interact with brands and earn rewards through various activities. However, like any platform, user experience may vary based on individual participation and technical factors.
So it finally happened to me after reading about it happening to so many others. Had been on here for a solid year, earning as much as $60 a month. Just cashed out for 5 bucks and immediately I can't get back into my account & says I've been banned. These people are slimy! Another issue I had with them is I was signed up to do a $100 survey. They confirmed with me multiple times, both through calls and emails. Then literally 30 seconds before the interview was scheduled to start, they cut me and offered $20. I raised a stink since I had scheduled my whole day around this and ended up getting the original $100 offered. By the way, none of the emails indicated that being cut at the last second was even a possibility.
Very disappointing, got almost 4000 points and all of a sudden deactivate my account for dishonest answers which is completely false! I feel so violated for him being very personal information and then be called a liar!
Products used:
Nothing
Crowdtap is the best survey site ever. They give you surveys to take that earn points to redeem gift cards for real companies like Amazon, Target, Walmart, and others. I love that they also send me full-sized samples to try out at home and I get to keep the rest for my family to use. I totally love this site. The attached photo is my granddaughter enjoying a free sample of GoGo squeeZ Blast.
Tip for consumers:
Go on to the site and register, just remember to always complete your tasks to get your points and reap your benefits.
I joined crowdtap about 3 years ago. It's so easy to rack up points for $5 gift cards to various companies. Obviously the most fun is the sampling sets. Honestly answer some questions and surveys and if your demographic is chosen you're on your way to sampling new products, absolutely free. All you have to do is leave your honest opinion and review, which I do even when I don't receive free products so this site is perfect for me.
I enjoy using this survey sight and I make a good $20 [gift cards} plus a month, plus they have a lot of sample product surveys [you must qualify}.
Website is very easy to use and payouts are SUPER FAST. All you need is 1,000 points to redeem a gift card.
Customer service, are very nice and professional. Replies for myself have been very quick to respond.
I highly recommend Crowdtap
I've been using crowdtap for a few months, cashing out when I had enough points for a $25 or $30 gift card because I've ready reviews that they'd suddenly drop you. Well, it happened today. I tried to log on and couldn't so I contacted customer support. They said they are unable to reinstate my account because I violated the terms of service.
I read over the terms of service and have no idea what I did wrong. I actually tried to answer the survey questions very honestly and took the time to thoughtfully type out answers. I am really disappointed in crowdtap and disappointed that I had nearly 3000 points, which I was going to redeem for a Target gift card to help buy Christmas gifts for my kids. The points are gone and crowdtap was a massive waste of time and energy.
I have been signup *******@crowdtap for over a year. They send me the most amazing products for FREE, absolutely free and no I do not pay for shipping.
It is a great way to try products that you have never used before and products that are new on the market. These product may range from beauty, hair care, skincare, facial care, baby or even cleaning products to name a few.
Hey, Kellie! Thank you for sharing your review.
I seriously love this website its very simple polls and questions so easy to do your points add up and can be redeemed to whatever gift card you want plus there are sampling missions you answer a few questions if you qualify then they send you full size product to sample you try it then leave feed back you want regret trying this website out
Thank you, Ashleigh.
I could not believe how many full size samples that crowd tap will send you and plus all of the points you can receive for gift cards! I have fell in love with crowdtap over a year ago and have been using it ever since! I recommend crowd tap to a lot of family and friends also!
Hi, Ashley. Thank you for sharing Crowdtap with family and friends!
I fell out of love with this site after the change. Seemed confusing and non-user-friendly. But I received an email and decided to try once more. They've made it easier to navigate and easier to earn and redeem rewards. I'm still not big on multiple social media tasks so I usually skip those. But I'm already waiting on my first reward after 2 days so I'm willing to give it another chance!
Hi Deana, Unfortunately, you are correct. As our membership continues to grow and we expand our platform to accommodate, there have been some hiccups along the way that we are working daily to fix and improve. Feedback like this means a lot to us. As a matter of fact, we'd like to speak with you further as you are the voice of our members. Would you please email us at support@crowdtap.com with the subject line "Sitejabber Review" so we can communicate with you about this? We look forward to hearing back from you.
I've made about $50 so far, and I only complete the poll and questionnaire portions due to my phone's lack of ability. If you're really all about social media sharing, this site is perfect for you!
I have been with Crowdtap for 2 years, I have gotten different boxes that contain awesome full size products from personal care to house hold use, you get to redeem gift cards by completing surveys, all for free at no cost, all is required is to give honest review about the product you received. I love Crowdtap.
I have been an honest and faithful Crowdtap member for several years, and recently changed email addresses when we moved out of state. I went to redeem my 3000 points for a $15 Amazon card and my account was disabled! I contacted Crowdtap and and was told I had 2 accounts and was banned. 2 accounts?!?!?! I have no idea what is going on but suspect the email information, (which only Crowdtap can change), caused this upset. My account has been disabled, I lost my hard earned $15 gift card, and I keep receiving nasty emails to complete a sampling survey. I have emailed back and forth several times, and the last time asked if my account could have been hacked. I have not heard anything back, and at this point am very disappointed with Crowdtap's behavior. My account was disabled for no legitimate reason, and this is the behavior you display?! I believe I should contact the Attorney General as well; this just isn't right on any level.
Hi Mary, We'd like to investigate why your account was disabled and escalate the issue with our team. If you haven't yet, please reach out to our Support team here: https://support.crowdtap.com/hc/en-us/requests/new
After you've done that, please send us a Sitejabber message with your Support Request # so we can look into it.
Started doing surveys for them and never received no type of payment. Wrote them to see why I can't cash out and they said they'll check into it. I've been waiting for months and no write back nor nothing. I tried contacting them numerous times and got no reply. Just a couple days ago I found out they banned me. N can't even give me a reason why. I will never do anything like this again, it's a waste of times. N you never get paid.
Hi there, We do our best to ensure all rewards are earned fairly, and have multiple measures in place to support this. We're still learning and improving our systems as they're new, and some accounts may have been accidentally flagged. We'd be happy to help you with this. If you message us on Facebook or email us at support@crowdtap.com with "Sitejabber Review" we will be sure to look into your account for you.
I like CrowdTap, been with them since 2017 I think. They were legit when I signed up. But I think it's easier now with the new platform to get full sized products to sample and keep. Getting points for answering questions and surveys has improved as well.
I loved this app when I first got it and I had a lot of fun taking the surveys. I always took them seriously and answered honestly. All of a sudden I try to take some surveys and it says my account is blocked. I try to find out why and a very rude customer service rep named Christina said it was for "security reasons" or something along those lines. Which makes no sense. I sent multiple emails trying to get my account unblocked or find out specifically what the reason was and she continues to be rude and then stopped responding all together. To me it seems that once you actually start earning money they block your account. I DO NOT RECOMMEND!
Products used:
Surveys
Crowdtap is the quickest, most convenient survey site I've encountered. The questions take at most 5 minutes and the rewards come quick. The point system used rewards from 3 points to 100 points and there are multiple questions added daily. 1000 points ($5 gift card of your choice) takes at most one week if you log in daily. So quick. So easy. So rewarding. My favorite by far!
This is legit! I've gotten countless Amazon giftcards (almost $5 every week), but there are other giftcards to choose from. I've even gotten many free samples to try and review. All you have to do is answer questions and surveys. It may take some time, but totally worth it! It is still pretty new so there will be some minor problems, but nothing too horrible.
Crowdtap was amazing but now is literally dead, they don't send the gift card to your email and is a pain in the $#*! to get 1000 points to redeem, I've been an user for so long but now its a waste of time. Inform your users if you're leaving, that way we don't waste our time in this page.
I have been with Crowdtap from the beginning, years ago. It has gotten better in the last few months. It is a fun way to pass the time. It is easy to navigate, you can rack up points fairly quickly to earn Amazon reward money, and if you are lucky, you can qualify to receive free products to test out and review.
Wow, Amy! You've been with us for a long time. We're so glad that you're still enjoying Crowdtap!
I was supposedly rewarded a Amazon gift card, and it said "Your reward is on the way within 1-3 business days" Never got to me. It's probably been a week already, I double checked with a email to them. Was sent an automated email saying that they got my email and will respond with in a couple days, Nothing. I also got a call in today actually from this random place saying I signed up for something using the exact name I used for Crowdtap, and the exact email address (I used a nickname which I specifically used for crowdtap and nowhere else). So I guess they just input my information to other websites for money. Although I should have known in the first place not to, but I honestly thought it was going to be a cool and legit website. But I learned my lesson.
Hi Sally - Thanks for your comment. Please know that we do not use or sell your information to third parties per our Privacy Policy and would never input your information on another site. Unfortunately we're not sure who called you, but we apologize for any frustration - this did not come from us! Regarding your gift card, we'll message you privately to gather some information from you and investigate what may have happened further.
If you are looking for a fun, fast and easy survey sight, look no further than Crowdtap! It's free to join and they have multiple actions available daily for you to perform. Most actions are multiple choice and you earn points for each one you complete. I have cashed out numerous $5 and $10 gift cards for Amazon and I have even received products for free, to try and review. In my opinion, Crowdtap is one of the best customer opinion sights out there. You should really give it a try today!
Thank you for your review, Adrianl We really appreciate it and are glad you're having so much fun with Crowdtap.
I have been with Crowdtap for quite awhile now, they've always provided me with accurate points and I have always received my monetary rewards within the correct time frame.
Unlike other survey sites it doesn't require tons of time to complete a single survey for a tiny reward or refuse to give you a reward because you were "declined".
Do you like to share you opinion but dislike taking long painful online surveys that eventually kick you out... if so, Crowdtap is for you! Multiple-choice, Short Answer, and sometimes chosen for samples is what awaits you. I have so many friends and family that love this site! Build rewards quickly.
Tip for consumers:
Give it a try, you have nothing to lose.
Products used:
When chosen for samples
I love Crowdtap because there are always surveys available to take and earn points which become rewards. The questions are easy and about everyday decisions and purchases. Crowdtap also has wonderful product testing opportunities!
It's been more than two weeks and I haven't received any rewards. I just got two emails saying reward on its way but haven't received actual reward. Yes facebook disabled my account don't know why but what does that have to do with me receiving my rewards. My facebook account was verified when I signed up to Crowdtap. I have contacted Crowdtap support twice and still nothing. They just stopped replying to me. Don't waste your time on this site.
Hi John - Thanks for your review and we apologize for any frustration! Without a valid and active Facebook account, we cannot provide gift card information. We use Facebook to verify everyone's identity to cut out the possibility of someone scamming the site. It's a simple, proactive measure to ensure gift cards are earned fairly, but it's not fool proof. If you're able to provide us with an active Facebook account via private message to verify your identity, we'd be happy to re-review your gift card information!
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Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg
Hi, Dee. Thank you for your review (and adorable photo of your granddaughter enjoying the sample)!