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Crowdtap has a rating of 2.5 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 14th among Survey sites.
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Crowdtap is a platform that connects brands with consumers to gather insights and promote products through sampling and reviews. Here's a review based on common user experiences: Pros: 1. **Engagement Opportunities**: Users can participate in various activities such as surveys, polls, and product sampling, which can be enjoyable and rewarding. 2. **Earn Rewards**: Participants can earn points or rewards for their contributions, which can be redeemed for gift cards or products, providing tangible benefits for their time. 3. **Product Testing**: Members often get the chance to try new products before they hit the market, allowing for early feedback and an exclusive look at upcoming items. Cons: 1. **Reward Redemption Delays**: Some users report delays in receiving rewards or difficulties in redeeming points, which can be frustrating. 2. **Limited Availability**: Opportunities can be limited based on demographics or location, meaning not all users may qualify for every campaign or activity. 3. **Technical Issues**: Occasional technical glitches with the platform may affect user experience, such as survey loading issues or login problems. Overall, Crowdtap offers an engaging way for consumers to interact with brands and earn rewards through various activities. However, like any platform, user experience may vary based on individual participation and technical factors.
So it finally happened to me after reading about it happening to so many others. Had been on here for a solid year, earning as much as $60 a month. Just cashed out for 5 bucks and immediately I can't get back into my account & says I've been banned. These people are slimy! Another issue I had with them is I was signed up to do a $100 survey. They confirmed with me multiple times, both through calls and emails. Then literally 30 seconds before the interview was scheduled to start, they cut me and offered $20. I raised a stink since I had scheduled my whole day around this and ended up getting the original $100 offered. By the way, none of the emails indicated that being cut at the last second was even a possibility.
Such a great tool to utilize. You are able to receive gift cards for performing simple questions and sometimes get samples. I have received quite a few samples like the GoGo squeez. So cool. So fun. And you are helping companies with information as the buyers.
Crowdtap use to work well, until they started to banned and use people for nothing! They keep falsely banning peoples account when they are close to cashout. This is the second time this has happened to me for no reason. My friends even said they did this too! They are clearly doing this to others as other people I've read their reviews say the same!
Hi Briana, Thank you for your feedback. We at Crowdtap work hard to make sure that every valued member has a fun and gratifying experience with us. We take steps to ensure Crowdtap is a safe community for all members, which means we monitor account activity. We'd like to get this issue resolved for you as soon as possible.
If you have not reached out to our Support team yet, please contact them at support@crowdtap.com and they'd be happy to help you and provide further information. If you have already contacted Support, please send us your request number privately, and we can follow up with the team so you can hear back as soon as possible.
After trying their app to do some surveys they blocked /banned me from doing more surveys for no reason at all they only do it when you're closer to getting you're reward do'nt trust them you would not be satispied with them at all im not the only unsatispied user of their scam here are a couple of loyal survey apps i recommend you try #1 survey junkie you start off with a 5$ cash out # 2 one pulse which you can cash out at 20$ #3 surveys on the go which let you cash out at 10$ and zap surveys which let you cash out at 25$ these survey sites are much better then this lying scam site which is run by greedy scam artists who wo'nt reward /pay people for their time at all.
Tip for consumers:
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Products used:
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I love doing crowdtap! It not only is fun but I get to try all kinds of items that are full size free sampling and all I have to do is answer the questions and take a few pics of the products I receive for free. I love it!
We love that you love Crowdtap, Dixie!
I've been a member of Crowdtap for a couple years now, and it's one of my favorite survey/review sites. I've been selected for many full size sample reviews, and the samples are great! The points add up quick for gift cards and prizes! Love love love Crowdtap!
The website has a rigorous "Facebook verification" process in order to claim any reward. If the account is new, it won't work. If your your info doesn't match what you used to sign up for the website (including if the email used for the website and for Facebook is not the same) it won't work. According to the website, every user needs to approve their "tools" on Facebook. If you don't use Facebook, it is unlikely that you will be able to claim any rewards and it is not worth your time.
Mostly kinda short surveys and interesting ones fast pay out only up two days earn money very fast surveys
I love Crowdtap. You answer questions about yourself or opinions on stuff. I have gotten a lot of Amazon gift cards from this. It is easy t get to a thousand points. Once you get to a thousand, you can cash in a 5 dollar amazon gift card.
Hello, Angelica. We're glad you enjoy redeeming your points for those gift cards!
Crowdtap makes it easy for you to achieve the amount of points from surveys to get a gift card. The only rule is: don't try to cheat the system because they'll catch you. Crowdtap is honest with you and you should be honest with them. That way, you'll get the most sample applications pertaining to you and the surveys that interest you best.
Thank you, Eden!
I love this app! It's easy and fun. I enjoy doing these surveys and look forward to them. Also the extra gift cards are certainly a plus
Crowdtap is simply the best thing. It is so easy to use and you will save SO much money! You gain points by answering questions (mostly opinionated) and you get gift cards! The most you can get is $20 and they reward you with Ulta, Amazon, etc! You will save SO much money, I promise!
I love CrowdTap is an online community that connects consumers with brands, directly influencing new products and marketing ideas. With Crowdtap, you can share feedback with popular or new brands, test products, and win prizes!
I LOVE that Crowdtap provides me with honest sampling opportunities with so many different, exciting companies! Not only that, but I earn gift cards of my choice my completing surveys. It only takes 1000 points to get a gift card! It is sooo easy and one of my TOP favorite websites and apps to use!
Thanks so much for that review, Maria.
This is what I get in my email:
We have reviewed your account and currently, you are unable to access the platform due to identified suspect account activity.
In order for Crowdtap to remain capable of rewarding members for their honest engagement, we will always vigilantly monitor behavior on our platform and enforce flagging and banning when necessary.
I have not used them for a long time and did not even get a chance to update my info when I came back to promote them. They will accuse you of violations that you did not do. That being said, do not join them they will disable your account for a reason of their terms that you did not violate. Backlisted!
I have been a member of CrowdTap a couple of years now. I love that I can answer questions and share content on my social media. I get to learn a lot about new products and share with friends and family. Everything I do allows me to acquire points that I can convert to a gift card. In the past it was only amazon codes but they have added other retailers recently. I also love when I get the chance to test new products through CrowdTap. There have been a lot of great ones I may have never tried otherwise and know that I like. My most recent sampling was three full sizes boxes of GoGo SqueeZ BlastZ for my daughter to try. Being a stay at home parent with no income, CrowdTap helps me to feel like I'm contributing to our household sometimes. I definitely recommend becoming a member!
We appreciate that review, Renee. Thank you for sharing your experience with others.
My account was deactivated for NO REASON. I have been following the guidelines, answering the surveys in an honest manner, taking my time answering them, doing the surveys like I am supposed to and they deactivated me for no reason. I had emailed them back several times to ask them why they did this and that I would like my account reactivated as this is not my end, this is their mistake. Nobody has gotten back to me and honestly, I hate being ignored. Plus, they owe me rewards. They are scammers, they are fraud! I'm so disappointed in them, I really am. I was really enjoying the surveys and then BAM! Deactivated! They could at least get back to me in a professional manner and explain to me and then reactivate my account. This is their mistake period!
Hello, my account was disabled and block for no reason. Could you please reinstate my account? I know nothing is wrong with my account because I was approve for a gift card the same day my account was block/disabled on 3/18/2022.
I was referred to Crowdtap by a fellow Instagrammer, at first my account wasn't validated after I submitted my personal details. So I emailed customer service & they replied promptly to explain their automated system wasn't error proof but they'd looked into my details, verified them and approved my account. I've enjoyed the surveys & the rewards that come along, I was chosen for the first sample mission I signed up for & the mission process was super simple. After reading some other reviews I was skeptical but honestly I've seen excellent customer service & opportunities, I very pleased!
I absolutely love this app! I have shared it with many other people because I love it so much! It's simple easy to use and fun, while being rewarded for it! I recommend this app to anyone and everybody!
Hey, Jamie! Thank your the review and for sharing Crowdtap with others.
I loved crowd tap! Then it wouldn't log in so I thought oh I will just make a new account and now it won't let me do anything at all! It just says sorry your account has been deleted! Like for real?!? That is the dumbest thing I have ever seen! It's not fair and absolutely ridiculous! It was their site that wouldn't let me log in!
Hi Megan, Thanks for your comment. If you see a message saying your account has been deleted, that does not mean your account has been banned. However, we only allow for 1 account per member, which may have caused an issue when you created a second account. If you cannot access your original account, you can always try Forgot Password to gain access again. You can also email support@crowdtap.com so we can help you further and determine which account you'd like to keep and use.
Hi guys, my account is blocked or hacked, i been honest with the surveys so I don't understand why my account is blocked or hacked, looks like someone hacked my account and it's blocked help me get my account back
This used to be a great site, I had used it for YEARS with no issues and suddenly my account was deactivated. Almost everyone I have spoken to have also had their accounts deactivated. I speculate they are using AI to "check" answers and its obviously not accurate.
I was simply told my account didn't pass their "security check"
Crowdtap.com is a real website! I have gotten a lot of samples to try. Also in doing their questions and surveys you earn points and then you can turn them in for gift cards. I couldn't tell you how many gift cards I have gotten from them since I have been a member. Give Crowdtap a try I think you will like it.
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Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg
Thank you, Alicia, for your review and for highlighting how members actually help companies. Your feedback sure does matter and we thank you for your participation.