• Crowdtap

Crowdtap

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Overview

Crowdtap has a rating of 2.5 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 14th among Survey sites.

  • Service
    59
  • Value
    55
  • Shipping
    25
  • Returns
    23
  • Quality
    51

This company does not typically respond to reviews

Positive reviews (last 12 months): 31%
Positive
9
Neutral
1
Negative
19
52
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How would you rate Crowdtap?
Top Positive Review

“Crowdtap is a platform that connects brands with consumers to gatherr insights and promote products.”

Twyla g.
6/25/24

Crowdtap is a platform that connects brands with consumers to gather insights and promote products through sampling and reviews. Here's a review based on common user experiences: Pros: 1. **Engagement Opportunities**: Users can participate in various activities such as surveys, polls, and product sampling, which can be enjoyable and rewarding. 2. **Earn Rewards**: Participants can earn points or rewards for their contributions, which can be redeemed for gift cards or products, providing tangible benefits for their time. 3. **Product Testing**: Members often get the chance to try new products before they hit the market, allowing for early feedback and an exclusive look at upcoming items. Cons: 1. **Reward Redemption Delays**: Some users report delays in receiving rewards or difficulties in redeeming points, which can be frustrating. 2. **Limited Availability**: Opportunities can be limited based on demographics or location, meaning not all users may qualify for every campaign or activity. 3. **Technical Issues**: Occasional technical glitches with the platform may affect user experience, such as survey loading issues or login problems. Overall, Crowdtap offers an engaging way for consumers to interact with brands and earn rewards through various activities. However, like any platform, user experience may vary based on individual participation and technical factors.

Top Critical Review

“It was bound to happen eventually!”

Lisa K.
10/10/24

So it finally happened to me after reading about it happening to so many others. Had been on here for a solid year, earning as much as $60 a month. Just cashed out for 5 bucks and immediately I can't get back into my account & says I've been banned. These people are slimy! Another issue I had with them is I was signed up to do a $100 survey. They confirmed with me multiple times, both through calls and emails. Then literally 30 seconds before the interview was scheduled to start, they cut me and offered $20. I raised a stink since I had scheduled my whole day around this and ended up getting the original $100 offered. By the way, none of the emails indicated that being cut at the last second was even a possibility.

Reviews (345)

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Reviews that mention popular keywords

gift cards (161) size products (25)
Thumbnail of user jessiak
California
1 review
0 helpful votes
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October 21st, 2018

I love using crowdtap. I've been using the website for the past 3 years. You get giftcards and you can complete missions to earn points. The other interesting thing is that they can send you full size items.!

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Jessica!

Thumbnail of user jennifera1825
VE
1 review
3 helpful votes
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August 5th, 2022

Hi my name is Jennifer I am grateful to Crowdtap and what they have done for me but a few weeks ago my account was disabled without any reason and so far the support has not wanted to do anything for me just reject my request and I have already been answered by several people and it seems that they are bot because their responses are automated and are very groceries on their part especially Ms. Betty S.

Service
Value
Quality
Thumbnail of user valriw
Oregon
1 review
0 helpful votes
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April 5th, 2019

I have really enjoyed being on this site! I like doing surveys and answering questions about various products or my lifestyle or things in general. At times I get to try products too and this is fun! A very fun website and company!

Thumbnail of user aliciap41
South Carolina
4 reviews
10 helpful votes
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November 5th, 2018

I've been using this site for months now. Now all of a sudden my account has been deactivated because some how they think i live in India when i live in the US. I've tried to get this situated but their customer service is terrible and they don't even respond or try to help. I made a second account and the same thing happen.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Hello, Alicia. Although we wish it weren't the case, there are instances when profiles are banned and we take great care before taking that step. We abide by the regulations of our Terms of Service, specifically in this case, sections 4.7 and 4.8, with the intention of being able to reward and support the Crowdtap community members as a whole. We do offer an appeals process (humans do err), but depending on the specific cause of a profile's banning (i. E., evidence of duplicated accounts, accounts created and/or used outside Crowdtap’s allowed territories), that may affect whether or not you hear back from us.

In this case, Alicia, your account was incorrectly banned and your profile has been reactivated. We apologize for the inconvenience. You should have received an email from our support team already regarding this.

Thumbnail of user victorias211
North Carolina
1 review
0 helpful votes
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October 17th, 2018

Crowdtap is a legitimate site where you can earn gift cards for answering poll questions and you can enter for a chance to sample free products. So far I've gotten a cracker barrel cheese pairing plate free certificate, revlon eyelash curler & mascara, revlon eyebrow colorstay & tweezers all for free & I have revlon foundation on its way.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Hi there, Victoria. We love hearing how much our members enjoy Crowdtap. Thank you for your review.

Thumbnail of user nancyf48
Ohio
2 reviews
10 helpful votes
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November 4th, 2016

They are biased raising some people's points from 1000 to get a $5 gc to 2000 and then some only got raised to 1500 this is ridiculous it takes me a week to a week and a half to get the one gc not gonna waste a whole month just to see a $5 gc been with them for years now I am done.

Thumbnail of user onet11
Canada
2 reviews
2 helpful votes
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July 3rd, 2017

Be careful. I am so glad that I didn't make over $600 dollars in a year being with crowdtap. They actually tax you if your products combined with the amazon gift cards reached $600 a year. If you don't believe me, read this here: http://chasemyreviews.blogspot.ca/2016/01/crowdtap-review.html?m=1

Thumbnail of user mckenziel1
Michael H. – Crowdtap Rep

Hi there - We're sorry for any frustration related to this! Unfortunately this is the tax law that we are required to follow. We're happy to provide you with more information about the law, guidelines and information we need if you meet the $600 threshold. To clarify, we do not tax you on the products you receive - the government does, and we apologize for any confusion along the way. Feel free to reach out to us at support@crowdtap.com with further questions regarding this!

Thumbnail of user jessicav50
Texas
2 reviews
22 helpful votes
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January 20th, 2018

I was banned and I'm not sure why. I belong to a lot of free for reviews sites and don't have any problems on any of them. When I try to sign in it says "sorry your account was deleted" by who? Why? Oh and I didn't earn a thing on their site because I was banned almost right away. I cant say if its a scam or not beecause I wasnt on there long enough.

Thumbnail of user mckenziel1
Michael H. – Crowdtap Rep

Hi Jessica, If you see a message saying your account was deleted, you are not banned! It means you accidentally deleted your account, but it can easily be undone. Just email support@crowdtap.com and we'll fix it for you.

Thumbnail of user amandam411
Georgia
1 review
0 helpful votes
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October 21st, 2018

I have been a member of crowdtap since their beta stage; when you would rank up from cardboard and all the way to platinum.

Crowdtap has come me a long way since beta, and so much has changed.

I love this website. I have sampled so many different products and written so many reviews. I have supplemented my income with their rewards ( which really helped me when I was a single parent and needed things for my daughter). And I have felt like my opinion mattered!

Degit give crowdtap a chance; you won't be disappointed.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Another long time member! Thank you, Amanda, for your enthusiastic review. We appreciate that.

Thumbnail of user chrysalisp
New York
1 review
3 helpful votes
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February 24th, 2019

I love this company, not only to you get to test out products for free. They give your points for every opinion or question asked, unlike most companies. And you can get gift cards. I highly recommend this program if you want to help companies with their products and in return get free stuff.

Thumbnail of user kendalla11
North Carolina
1 review
4 helpful votes
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February 22nd, 2019

I personally have recieved a few sample boxes from Crowdtap and was blown away, totally impressed! They were packed with full size products, not just little samples and always high quality. No gimmicks, just stay up to date on completing surveys on their site and follow the review process after getting your free box. You also build up points that you can redeem for gift cards. I've cashed in two $5 Amazon cards and working on my 3rd!

Thumbnail of user beckys157
North Carolina
1 review
3 helpful votes
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February 22nd, 2019

I have been an active Criedtap member for over a few years and they have never let me down. It is completely free, no "Preminum Membership" to purchase, everyone is treated equally.
Crowdtap works with specific companies who want feedback from real people. Based on your indicated preferences there are daily questions, surveys, sample opportunities etc that are rewarded with points and the points are easily redeemed through the site and turned in to gift cards for various retailers or you can choose to donate the money to a charity.
I also like that you are told whether you are accepted for a product trial or whether they were looking for a different demographic.
Lastly, every time I have emailed their Help Center I have had an helpful, efficient response within 24 hours.

Thumbnail of user marissak14
Rhode Island
2 reviews
0 helpful votes
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October 18th, 2018

Easy to do mission's. Samplers and rewards. Been doing crowdtap for a couple years now. Earned a lot of rewards and got a lot of samples. Even full sized products! <3 wish they had more samplers though. Because i love reviewing products leaving reviews and getting rewards

Thumbnail of user brittanyb69
North Carolina
1 review
5 helpful votes
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November 14th, 2017

I dont know why so many bad reviews they are amazing you get full products to samples and when you do missions you get points everytime then when you met ur goal u get 5 dollars of amazon gift card its not much but the more you do the more giftcards you get i think people are wrong about the scam because i gotten 15 dollars so far and samples as well crowdtap is amazing forvet the bad reviews

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you for your review, Brittany.

Thumbnail of user lolac24
Arizona
1 review
12 helpful votes
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September 21st, 2019

I joined this site recently and was in the process of answering the profile questions. I kept getting warnings that I was breaking rules and not answering with quality responses. I answered everything honestly, wrote long answers to the open ended questions, etc. Account suspended. Emailed them and was told I broke rules. I asked how and they said I gave low quality answers. I asked for an example and was told again my answers were low quality, but they couldn't give me an example. They then told me that they would reactivate my account if I promised to answer with quality responses. So I log in today and immediately get flagged and not sure why since it was just a multiple choice question about what sports I like, I checked the ones I do and hit submit, account suspended. Not worth wasting my time on these scammers.

Thumbnail of user krithikas1
Florida
1 review
0 helpful votes
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October 17th, 2018

I got samples from crowdtap to review. I had 3 types of flavor. In all 3 I felt one particular fruit was more compared to other fruits. All the flavors were a bit sour. It was filling. My kid is too young so the views are my own not from a child's perspective

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

We appreciate your review, Krithika. Glad you enjoyed your latest sampling from Crowdtap.

Thumbnail of user tonib3
California
3 reviews
28 helpful votes
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November 3rd, 2012

After months of being a Crowdtap member, and accumulating points, I tried to redeem them today. First, however, I had to "verify" my account. To do this, I needed a cell phone. I do not have, nor can I afford one. So, I am unable to redeem any points because this site discriminates against people who do not have cell phones!

Thumbnail of user adelinep3
Florida
2 reviews
3 helpful votes
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October 18th, 2018

I've been a member of Crowdtap for many years and have always had fun participating. The questions are relavent and the samplings are plenty. I enjoy answering questions and sampling Amazing products before they hit store shelves. The support center is OK, it often takes a while to get a response if you need to contact them but they usually help resolve the issue rather quickly. I will definitely keep participating in this program and recommend it to others.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

You've been with Crowdtap for a long time, Adeline. We're glad that you are still enjoying the platform.

Thumbnail of user martys60
Michigan
1 review
0 helpful votes
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October 17th, 2018

If you want to have a great time sampling products and answering questions about the products you sample this is the site for you. You get to see what other rappers think if these products also and you get to answer everyday questions and earn lots if amazing gift cards. One of my most favorite sites ever.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Marty.

Thumbnail of user gradyd21
Ohio
1 review
4 helpful votes
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March 18th, 2023

I would of easily gave it ZERO stars but they make you rank 1. Definitely a scam. You need to earn 1000 pts to receive a $5 gift card but they conveniently let you get to even 989 pts then make you wait DAYS to reach their goal. They waste your time while they record and use your input and feedback for their surveys and yea they benefit more from you than you will ever benefit from them.

Tip for consumers:
Here's a tip, DON'T USE CROWDTAP

Service
Value
Shipping
Returns
Quality
Thumbnail of user nettieb19
Colorado
1 review
0 helpful votes
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September 30th, 2022

Crowdtap is going to be shutting down their website soon.
Getting less & less surveys to do after they did an update this year.
They're deactivating accounts with no apparent reason. If you do try and contact support, you'll get a generic email back. They won't give you a reason for deactivating the account other than violation of terms. And you can't get any of your gift cards after account has been deactivated.
This is exactly what 2 other apps did before shutting down the app.
Just a fair warning to all

Tip for consumers:
Cash out any money you have towards gift cards ASAP

Products used:
Gift card rewards

Service
Value
Thumbnail of user jennifers411
Missouri
5 reviews
6 helpful votes
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October 13th, 2017

Not only do you get full sized products to review but you also get points for each brand task you complete. Once you've gained so many points you get a five dollar gift card for Amazon. So even if you never get to test any product you get paid just for sharing ads for different brands!

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thanks, Jennifer! We appreciate the review and are glad you're enjoying the platform.

Thumbnail of user victoriaw45
Connecticut
2 reviews
2 helpful votes
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February 6th, 2017

This site use to be good now Im done. They refuse to give me my gift cards and they are a scam site. I will no longer recommend this site to anyone. Its a shame they use to be so good now they never give me my gift cards and just take my feedback. I am done with this site. They also ban members from their site it has happened to me so many times. I tell people to stay away this site is a scam.

Thumbnail of user debrad127
West Virginia
2 reviews
0 helpful votes
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October 22nd, 2018

I have been with Crowdtap for quite some time now, love it. I would recommend it to all.
Crowdtap lets me express my views on a lot of subjects and purchases. I thank you for having this service and allowing me to be a part of it.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Debra, thank you for your review.

Thumbnail of user yeseniap3
Florida
1 review
1 helpful vote
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February 24th, 2019

I have been using crowdtap for years. I love that earning rewards is actually easy to do and there are opportunities for getting samples also. It is the only survey site I have been loyal to because they make it fun and easy to earn gift cards.

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Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg

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Thumbnail of user mckenziel1
Michael H.
Typically does not respond to reviews

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